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Hyatt Place Chicago / River North

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#56 of 185 Hotels in Chicago
Certificate of Excellence
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Hyatt Place Chicago \/ River North
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1,483 Reviews from our TripAdvisor Community

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Showing 1,409: English reviews
Rock Island, Illinois
Reviewed yesterday NEW

Came for the weekend to enjoy day activities and night life. The hotel stay was average, the bed was very uncomfortable. The guest services was very kind and attentive. The location was great. If I could change anything it would be to make sure the staff provides more detail about the charges and access to all the happenings. No one...

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Thank mylifeplus6
Baltimore, Maryland
Reviewed yesterday NEW

Start to finish our stay was fantastic. The staff was amazing and the facilities and location awesome. Everything we needed was cheerfully provided. Loved being able to walk to just about everything we needed. Will stay again!

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Thank B7499LIlaurac
Saint Joseph, Michigan
Reviewed 2 days ago NEWvia mobile

Stayed here over a weekend. Nice location. Large room with two beds a room partition with pull out a sofa bed as well. Nice location and good variety Breakfast included. Rooms were updated and very clean. Staff was very friendly. Tip: ask for higher rooms that are away from street noise.

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Thank fergi1017
Caterina M, Manager at Hyatt Place Chicago / River North, responded to this review

Dear Fergi1017, Thank you for taking the time to share your feedback on your recent stay with us at the Hyatt Place Chicago River North. I'm pleased to hear that you enjoyed our hotel, location, and breakfast. We hope your travel plans bring you back to the Windy City in the near future. Regards, Caterina Mustacchi Operations Manager

Seminole, Florida
Reviewed 5 days ago NEW

This was my best experience yet staying at a Hyatt. Upon entering the hotel on a chilly January evening, I received a warm welcome from Caterina at the Front Desk. She showed me around the lobby and followed up by text to make sure my guest room was OK. I was fortunate to stay on a high floor and certainly...

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Thank Andrew_29-11
Caterina M, Manager at Hyatt Place Chicago / River North, responded to this review

Dear Andre_29-11, Thank you for sharing your 5-star review on the Hyatt Place Chicago River North. We are thrilled to hear that this is the best experience you have had at a Hyatt. We work hard to make sure all of our guests have a great time staying at our hotel and we are glad to hear that you enjoyed...

Milwaukee, Wisconsin
Reviewed 5 days ago NEW

The valet parking was great. Was treated very well had dinner ar Em in the lobby of hotel. Lots of restaurants in the neighborhood. Breakfast was good. Very friendly staff. Answered all questions and were very helpful.

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Thank conniem998
Judson S, Manager at Hyatt Place Chicago / River North, responded to this review

Hello Conniem998, I would like to sincerely thank you for taking the time to review your visit with us. I am pleased to see that you enjoyed your time with us and that your accommodations were to your liking. We pride ourselves on our staff and I am delighted to hear that they made an impact on your stay. We...

Reviewed 5 days ago NEW

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Thank Victoria G
Judson S, Manager at Hyatt Place Chicago / River North, responded to this review

chicago, United States
Reviewed 1 week ago

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Thank kimsO5561VX
Judson S, Manager at Hyatt Place Chicago / River North, responded to this review

United States
Reviewed 1 week ago

Very bright, clean and updated hotel in great location - lots of restaurants nearby, friendly staff. Received texts from staff with updates, which was a nice touch. Much better than other hotels in this vicinity.

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Thank stephaniedD2170XT
Judson S, Manager at Hyatt Place Chicago / River North, responded to this review

Hello StephaniedD2170XT, Thank you for your kind words in regards to your recent stay with us at the Hyatt Place Chicago River North. I am delighted to hear that our staff made an impression on your stay and that we were able to personalized your stay for you with the mobile concierge texting service. We hope to see you again...

Reviewed 1 week ago via mobile

I stay at this property once a month for business. The staff, especially Shine and Dan, are nothing short of wonderful. River North is a fantastic location whether one is in town for business and/or pleasure. There are a number of restaurants within a 5 minute walk. Ema, located off the lobby of the hotel, is incredible. If you end...

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Helpful?
Thank Amy D
Caterina M, Manager at Hyatt Place Chicago / River North, responded to this review

Dear Amy D, We are so happy to be your hotel of choice when traveling to Chicago! It is great that you are able to take advantage of many of the hotel's amenities such as our restaurant, in-room dining, and downtown location. We also really appreciate the kind words you have to share about our staff and Shine and Dan...

Reviewed 1 week ago

The Gym, room, and breakfast areas were clean. Staff were friendly. Location is central so it was easy to get to places. The breakfast was average. Overall, no complaints. I'll definitely stay again..

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Thank Azan F
Caterina M, Manager at Hyatt Place Chicago / River North, responded to this review

Dear Azan F, Thank you for taking the time to contribute your 5 star review on TripAdvisor. We are happy to hear you are already planning on returning to our hotel. It is great that you are able to enjoy our property and central downtown location. We look forward to hosting you the next time you visit the Windy City....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Room Service
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
NEWLY-RENOVATED! The Hyatt Place Chicago River North is a unique 16-story hotel in found in downtown Chicago's trendy River North neighborhood featuring Ema, one of the most anticipated restaurant openings in Chicago. Our newly-renovated lobby offers free superfast WiFi and the perfect space to hang out and enjoy a handcrafted cocktail from Ema. The beautifully-appointed guestrooms feature the Hyatt Grand Bed, free WiFi, 42" LCD TVs and separate living space to work or relax. Our River North hotel is located within walking distance of the Loop business district, iconic Navy Pier, famed Magnificent Mile shopping, Theater District and beautiful Lakefront. ... more   less 

Additional Information about Hyatt Place Chicago / River North

Address: 66 W Illinois St, Chicago, IL 60654-4805
Region: United States > Illinois > Chicago > Near North Side
Price Range: RM556 - RM1,793 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Chicago / River North 3*
Number of rooms: 212
Reservation Options:
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Hotel Style:
#14 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Chicago / River North staff and other travellers.
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6 months ago
6 months ago
Kentucky
over a year ago
Chicago. illinois

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had the second floor, no noise, overlooked the streets, not bad at all!”
 of 5 bubbles 106katelynj, 21 Nov 2016 | Read review
“Expensive parking but good service.”
 of 5 bubbles 356hafizf, 16 Oct 2016 | Read review
“Pay for Upper City view rooms and ask for the west side, it isn't on the side of the fire station.”
 of 5 bubbles wonderkap, 25 Sep 2016 | Read review
“choose a room at a top floor, the highest, the better view you get from the city.”
 of 5 bubbles nlir, 23 Sep 2016 | Read review
“Book somewhere else”
 of 5 bubbles mariej92016, 13 Sep 2016 | Read review
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