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AC Hotel Chicago Downtown

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#71 of 187 Hotels in Chicago
Certificate of Excellence
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1 room 2 adults 0 children
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AC Hotel Chicago Downtown
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1,357 Reviews from our TripAdvisor Community

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There are newer reviews for AC Hotel Chicago Downtown
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Showing 1,230: English reviews
Reviewed 8 July 2013

I would definitely stay here again. Visited for 2 nights. Very convenient to all the shopping and restaurants, but also the Red Line which we used daily to Wrigley. Rooms were clean, quiet and comfortable. We stayed on SPG Preferred Floor, so not sure if those rooms are typical of entire hotel, but assuming they would be.

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1Thank KelSueUNC
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear KelSueUNC, Thank you very much for sharing your recent experience during your stay at the Four Points by Sheraton Chicago Downtown. We are delighted to hear you would stay with us again and indicated we are the "Best location at a great price". Thank you again for the great review and for staying with us. We hope to see...

Reviewed 8 July 2013

This was a really nice property within walking distance of Michigan Ave and the "miracle mile". They have suites available for large families like ours (2 adults, 4 children). The rooms were clean, and what minor issues we had (not changing sheets on fold out couch--easy to miss) was corrected within minutes of calling the front desk. The part my...

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Thank Katwoman222
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear Katwoman222, Thank you very much for being our guest and for sharing your experience at the Four Points by Sheraton Chicago Magnificent Mile on Trip Advisor. We are delighted you were pleased with your accommodations, the swimming pool and our location to Michigan Avenue. We hope to see you again soon when you return to Chicago. Please contact me...

Reviewed 8 July 2013

We stayed for 4 nights visiting family in Chicago. It is a fairly basic hotel but decent. We had a crib for the baby which she liked. The room is ok size but clean. There is a cafe downstairs that serves good breakfast and also has a kids menu. It does close at 3pm. There is also a traders joe...

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Thank Tinochka1
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear Tinochka1, Thank you for taking the time to share your recent experience as a guest of the Four Points by Sheraton Chicago Downtown Magnificent Mile. We are happy to hear you found our hotel very comfortable and the location convenient. Thank you for staying with us and we hope to see you again soon. Best regards, Mary Orlando, General...

Reviewed 8 July 2013

We stayed at this hotel over the 4th of July and the location was great. Walking distance to many sites, easy access from the train to get in from midway and the door man was awesome. They advertise being green and you can choose to have not change the linens in the room. This is a nice environmentally friendly thing,...

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Thank Ted R
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear Ted R, Thank you for sharing your recent experience regarding your stay at the Four Points by Sheraton Chicago Downtown. We are happy you chose our hotel for your visit to Chicago and found the location great while visiting the sites in the city. Thank you for your feedback regarding our "Make a Green Choice" program and for participating...

Reviewed 7 July 2013

We were in for a quick one night stay. Staff was wonderful when checking in, explained all of the locations of the pool, workout facility, etc. The rooftop courtyard is a very unique touch! The pool is small, but in an awesome location on the roof. The bed was very very comfortable and the pillows were awesome. The only bad...

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Thank KP10911
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear KP10911, Thank you for taking the time to share your "Very comfortable" experience while a guest in our hotel. We appreciate your comments regarding our wonderful staff and the comfortable bed. Thank you also for sharing your concerns regarding our shower which will be conveyed to our housekeeping staff. Thank you for staying with us and hope to see...

Cincinnati, Ohio
Reviewed 6 July 2013

We were there during the fourth of July and got this room for cheap (125.00) for Chicago. It is located one block from Michigan Avenue in the Magnificent Mile area and within walking distance to Watertower Plaza, Chicago River (where you can catch the Chicago Architecture Foundation Tour, Wendella tours and water taxis), Grant Park, and Lake Michigan. It is...

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Thank traveler1202
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear traveler1202, Thank you for taking the time to share your recent experience regarding your stay at the Four Points by Sheraton Chicago Downtown Magnificent Mile. We are pleased to hear you chose our hotel for your stay and found the location convenient for your Chicago adventures. We hope to see you again on your next trip to Chicago. Thank...

DC
Reviewed 5 July 2013

We stayed at the Four Points for three nights. In all honesty I am happy I chose the Four Points over the other hotels I looked at before booking. Here is why. 1. The Service was excellent! In the three nights we spent in the hotel we only had pleasant interactions with the staff there. I have read previous Trip...

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Thank pleplayplait
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear pleplayplait, Thank you very much for sharing your experience as a guest of the Four Points by Sheraton Chicago Downtown. We are delighted you had a great experience with pleasant interactions and good service from our staff at the hotel. Thank you for your kind comments regarding Doris, Housekeeping Manager and rest assured she will be commended for providing...

Ottawa, Ontario
Reviewed 1 July 2013

My husband and I stayed here during the Chicago Blues Festival. While a bit of a walk to the festival grounds, it wasn't that far that we couldn't walk and the hotel was convenient to many other attractions. Great Mexican restuarant across the street, as well as Starbucks and Trader Joe's close by. The hotel is basic with good, comfortable...

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1Thank readyforavacation
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear readyforavacation, Thank you for taking the time to share your recent experience while a guest at the Four Points by Sheraton Chicago Downtown Magnificent Mile. We are delighted you chose our hotel and thank you for being our guest. Thank you also for the wonderful comments regarding our "excellent staff" and "friendly door attendant". We hope to see you...

Oregon
Reviewed 27 June 2013

I stayed here during a convention while I was in Chicago. I booked here because the price was reasonable and my experience with Four Points properties is they are usually pretty adequate. And that's how I'd describe this one. Nothing extraordinary, but just okay. My experience with the staff was that they were generally uninspired and marginally friendly. The "lobby"...

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2Thank dokny
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear dokny, Thank you for taking the time to share your comments regarding your stay at our hotel. We certainly appreciate your comments as they assist in continuously improving our service and facility. Our goal is to ensure the ordinary experience becomes "extraordinary" for every guest and we appreciate being advise if we fall short of our goal. We hope...

Tulsa, OK
Reviewed 26 June 2013

Stayed here after getting a great price for the hotel and air through Travelocity. Most of the reviews I glanced at on here pretty well sum the place up. Staff is friendly, rooms are a decent size, furniture is pretty ordinary and there is a flat screen TV. Lots of TV channels along with Showtime vs. HBO. Nothing special. While...

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1Thank Brino99
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear Brino99, Thank you for sharing your recent experience while a guest at the Four Points by Sheraton Chicago Downtown. Thank you also for choosing our hotel and for being our guest. We are happy to hear you found our location convenient to all the attractions in Chicago. Our hotel has been a Four Points by Sheraton since we opened...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
AC Hotels by Marriott offers travelers a stylish and design focused hotel experience. The AC Hotel Chicago Downtown is located in Chicago's River North neighborhood, a thriving community known for it's exceptional dining, night life and art scene. The AC Lounge, a great place for happy hour or night cap features local brews, craft cocktails and tap wine that highlight AC Hotels unique beverage menus. Elevate your stay with AC Hotels by Marriott. ... more   less 

Additional Information about AC Hotel Chicago Downtown

Address: 630 N Rush St, Chicago, IL 60611-2748 (Formerly Hotel Rush)
Region: United States > Illinois > Chicago > Near North Side
Price Range: RM726 - RM2,083 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — AC Hotel Chicago Downtown 3.5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Four Points By Sheraton Chicago Downtown / Magnificent Mile Hotel Chicago
4 Points By Sheraton Chicago Downtown / Magnificent Mile
Four Points Chicago Downtown
Chicago Four Points
Hotel Style:
#46 Family Hotel in Chicago
#76 Romantic Hotel in Chicago
#88 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from AC Hotel Chicago Downtown staff and other travellers.
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Questions? Get answers from AC Hotel Chicago Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There's a lounge on the 4th floor, so it might be smart to avoid floors 3 and 4.”
pgiamario, 10 Apr 2017 | Read review
“Higher floor”
stevendale, 4 Apr 2017 | Read review
“Be aware of high parking cost.”
GMS1556, 9 Feb 2017 | Read review
“A higher floor is a bit quieter. Two blocks from Michigan Ave and major hospital(sirens).”
815briank, 1 Jan 2017 | Read review
“We were on the 8th floor...loved it! Our room was quiet with no traffic noise.”
64JanaM, 3 Dec 2016 | Read review
5 of 5