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AC Hotel Chicago Downtown

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#68 of 189 Hotels in Chicago
Certificate of Excellence
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AC Hotel Chicago Downtown
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1,298 Reviews from our TripAdvisor Community

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Showing 1,174: English reviews
Cypress, Texas, United States
Reviewed 16 March 2013 via mobile

The hotel was great. The room was spacious and super clean. Everyone at the hotel was fantastic. The hotel is located in the heart of all the shopping areas and walking distance to all of the great restaurants that Chicago offers. I would definitely recommend this hotel. The price was right.

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Helpful?
Thank Jack B
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear Jack B, Thank you for taking the time to share your recent experience while a guest at the Four Points by Sheraton Chicago Downtown Magnificent Mile. We are delighted you chose our hotel for your stay and appreciate your recommendation of our hotel to others. We hope you will visit us again soon on your next trip to Downtown...

Peoria, Illinois
Reviewed 15 March 2013

Checked in at 10pm and out at 11am the next day. Was very pleased with the parking and the location. Booked the room at 5pm on line and was very pleased with the value for the money. The counter staff was great and the room was very accommodating.

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Helpful?
Thank Sassy068
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear Sassy068, Thank you for taking the time to share your recent experience while a guest at the Four Points by Sheraton Chicago Downtown Magnificent Mile. We are pleased you choice our hotel for your "Quick overnight stay" while in Downtown Chicago. We hope to see you again soon when you return to Chicago. Best regards, Mary Orlando, General Manager...

Chicago, Illinois
Reviewed 14 March 2013

I was really hard pressed to give it 4 stars, I felt that it was more of a 3.5 star but after looking at the overall picture and the plus and minuses of what this hotel has to offer I think its only fair to give it 4 star review for a 3 star hotel. I got a really great...

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Helpful?
Thank AlexRobin
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear AlexRobin, Thank you for taking the time to share your experience during your stay at the Four Points by Sheraton Chicago Downtown Magnificent Mile. We are delighted you chose our hotel and found our property to be a "Great Location with Remarkable Service.!" We apologize for the inconvenience regarding the smell of smoke and the noise from adjacent rooms....

Denver, Colorado
Reviewed 14 March 2013

I will only state that the location was outstanding, close to so many attractions downtown Chicago. The atrium/lobby area was beautiful. The walls of the rooms were paper thin. I heard every conversation of people in the hallways & could even hear the person in the room next door having a phone conversation. Some of this can be expected in...

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Helpful?
Thank mdhinder
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear mdhinder, Thank you for taking the time to share your comments from your recent stay at our hotel. We apologize for the level of noise in our hallways and in adjacent rooms. Thank you for your kind remarks regarding the cleanliness of our guestrooms and amenity selection. We hope you will visit us again soon when your travels bring...

Davenport, Iowa, United States
Reviewed 12 March 2013

We went to check in about 5pm only to find they overbooked& gave our 2bed & pull out couch room to some one else. So 4 of us had to share a king bed w pull out couch room. Then we noticed in the shower drain their was someone else's hair in the drain....not a little either!!! So at 6pm...

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1Thank Albrey T
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear Albrey T, Thank you for taking the time to share your experience during your stay at our hotel. Please accept our sincere apologies for the unfortunate incidents that occurred while a guest in our hotel. The cleanliness of the hotel is extremely important to us and rest assured this has been reviewed with the appropriate department in order to...

Jacksonville, Florida
Reviewed 8 March 2013

I stayed here just for a few days Feb 23, 2013 & it was THE BEST stay I've ever had in Chicago! First off, the Customer Service provided at this hotel was STELLAR FANTASTIC ! From the very cheerful, welcoming doorman, Phillip, who went out of his way to make sure I was having a good stay - to the...

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Helpful?
1Thank AJones1969
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear AJones1969, Thank you very much for sharing your recent experience during your stay with us at the Four Points by Sheraton Chicago Downtown Magnificent Mile. We are delighted you chose our hotel for your visit to Chicago and extremely pleased you experienced, "Stellar Fantastic" service from our staff. We hope to have the opportunity to serve you again when...

Colorado Springs, Colorado
Reviewed 25 February 2013

The location downtown was ideal for walking to restaurants, blues clubs, mag mile, Catholic church, movie and much more! Took the trolly to the farther away Fields Museum. Corner room gave us the view of the lake. Staff was very attentive and friendly. The doorman who welcomed us was very friendly and helpful [we had a bike on the back...

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Helpful?
Thank Lynwalks
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear Lynwalks, Thank you very much for taking the time to write a review regarding your recent stay at the Four Points by Sheraton Chicago Downtown Magnificent Mile. We are delighted you chose our hotel and rated us 5 stars for the experience. Our location is ideal for a downtown Chicago experience. We look forward to your return trip when...

MIchigan
Reviewed 24 February 2013

Stayed here for a huge gymnastics meet at Navy Pier. The hotel was convenient to everything downtown. The bellman was super helpful in getting us a cab, getting luggage to our room etc. the pool was warm and big but the spa is no longer working. The parking was convenient, thou we did park at Navy Pier where it was...

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Helpful?
Thank Sunshineshell567
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear Sunshineshell567, Thank you for taking the time to share your experience while a guest at the Four Points by Sheraton Chicago Downtown Magnificent Mile. We are delighted you chose our hotel for your stay while attending the Gymnastics event at Navy Pier. We are happy you enjoyed the pool and convenient parking at our hotel. We hope to see...

Lansing, Michigan
Reviewed 20 February 2013

I liked this hotel very much. Clean & comfortable. Loved the location. Homewood Suites is another favorite, but this location is better. Easy walk to movies, shopping, Mag Mile, Starbucks, Trader Joes, Catholic church, Harley shop, Whole Foods, and many restaurants. Enjoyed the breakfast/lunch bakery attached to the hotel. I enjoy walking in Chicago, and being at the north end...

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Helpful?
Thank candi-lee
fourpointschicago, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear candi-lee, Thank you very much for taking the time to share your experience during your recent stay at the Four Points by Sheraton Chicago Downtown Magnificent Mile. We are delighted to hear we are your "New Chicago Favorite" and look forward to your next visit with us. Thank you for choosing our hotel during your stay in Chicago and...

Neenah, Wisconsin
Reviewed 18 February 2013

This is a nice hotel. Very classy. It's right downtown within waking distance of great shopping and restaurants. The rooms are stocked with snacks and drinks at very high prices. Be careful. If you move them out of your way you will be charged for them!

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Helpful?
Thank atti2de2002

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
AC Hotels by Marriott offers travelers a stylish and design focused hotel experience. The AC Hotel Chicago Downtown is located in Chicago's River North neighborhood, a thriving community known for it's exceptional dining, night life and art scene. The AC Lounge, a great place for happy hour or night cap features local brews, craft cocktails and tap wine that highlight AC Hotels unique beverage menus. Elevate your stay with AC Hotels by Marriott. ... more   less 

Additional Information about AC Hotel Chicago Downtown

Address: 630 N Rush St, Chicago, IL 60611-2748 (Formerly Hotel Rush)
Region: United States > Illinois > Chicago > Near North Side
Price Range: RM551 - RM1,556 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — AC Hotel Chicago Downtown 3.5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Four Points By Sheraton Chicago Downtown / Magnificent Mile Hotel Chicago
4 Points By Sheraton Chicago Downtown / Magnificent Mile
Four Points Chicago Downtown
Chicago Four Points
Hotel Style:
#46 Family Hotel in Chicago
#76 Romantic Hotel in Chicago
#88 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from AC Hotel Chicago Downtown staff and other travellers.
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Questions? Get answers from AC Hotel Chicago Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 8th floor...loved it! Our room was quiet with no traffic noise.”
 of 5 bubbles 64JanaM, 3 Dec 2016 | Read review
“Balcony was nice!”
 of 5 bubbles T_Dish5, 1 Dec 2016 | Read review
“I like the rooms on the side of Ontario street. This way I can look out at the city and activities on the street.”
 of 5 bubbles michelecU9887ZC, 16 Nov 2016 | Read review
“Take a room facing away from the street traffic”
 of 5 bubbles 974changg, 10 Nov 2016 | Read review
“make sure TV works and laundery is clean”
 of 5 bubbles DougandPattyCollins, 31 Oct 2016 | Read review
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