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Comfort Suites Michigan Avenue / Loop

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#51 of 187 Hotels in Chicago
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Comfort Suites Michigan Avenue \/ Loop
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1,785 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Michigan Avenue / Loop
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Showing 1,646: English reviews
Chicago, Illinois
Reviewed 18 July 2015

I love staying here while in Chicago - the rooms are awesome and the location is the best and the staff is awesome ... I love Brandon, he always makes our stay more welcoming! The elevators are a bit slow, but ... it is Chicago! Still there are tons of places to go within walking distance and there is a...

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Helpful?
1Thank Lina T
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear Lina T, Thank you so much for your 5 star review. Brandon is one of our best team members and heads up our front office. Thank you for the compliment on him. We look forward to having you stay with us again! Kindest regards, Robert Humphrey General Manager

Sydney, Aust
Reviewed 18 July 2015

We stayed at the Comfort Suites for 2 nights in June in a King bed suite (with two bedrooms). We liked the full kitchen, inclusive of microwave, fridge and stove (+ utensils), 2 toilets, a lounge area and a washing machine and dryer inside the suite. Needless to say we took full advantage of this to wash all of our...

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3Thank austraveller007
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear austraveller007, Thank you so much for your recent 4 star review. We are a great place for families. Thank you for mention. A large majority of our guests do cook in the rooms because we offer a full kitchen. Also thank you for the kind comments on the team. We look forward to having you stay with us again!...

Reviewed 18 July 2015 via mobile

We took the train down and stayed for 3 days. The staff was extremely accommodating and friendly. I was thoroughly impressed with their willingness to help out (especially when we had to check out yet our train didn't leave until 6:30 pm). I would definitely come again for our next trip to Chicago.

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1Thank Visitorgal2
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear Visitorgal2, Thank you for your recent 5 star review. The team and I appreciate your review on the customer service. We strive to for great customer service and that is the best compliment that you can give us. We hope to see you again soon! Kindest regards, Robert Humphrey General Manager

Green Bay
Reviewed 16 July 2015

Large Rooms! They are the size of a small apartment. Overall happy with my room and my stay, location was great! I did however not feel it was the cleanest hotel I have ever stayed in and parking is tricky.

Review collected in partnership with this hotel
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Thank katiebZ1895NZ
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear katiebZ1895NZ, Thank you for your recent review on Trip Advisor. We do have some of the largest rooms in the city. The hotel ranks very high on cleanness on Trip Advisor we are sorry that you didn't feel your experience was the same. I would love to speak to you more about this. Please contact me at your convenience...

Reviewed 14 July 2015

I would say that our stay here was very interesting to say the least. The hotel is located in a good location for tourist. It was clean, and the staff was very helpful. This past weeken me and my girlfriends celebrated my 30th birthday downtown! Our first night the hotel the elevators broke causing us to walk down 19 flights...

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Thank Tarria B
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear Tarria B, Thank you so much for your recent review on Trip Advisor. I do apologize for one of the elevators being out of service. It was repaired the following day. I so happy to hear that Tian and Diana were so helpful! They are incredible team members. Our team is one of the best in the city. We...

Spring Valley, New York
Reviewed 14 July 2015

This is a wonderful place to stay if your family (or just 1 or 2 people) is looking to be very close to parks and entertainment, and you're seeking the conveniences of in-suite kitchens and washer-dryers. Suites are large, clean and comfortable . Good climate control & lots of space to hang / store / stow clothes and suitcases. Comfy...

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Helpful?
1Thank AriWesleyHills
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear AriWesleyHills, Thank you for your recent 5 star review on the property. Your review was great! Very honest and pointed out so many great things. The hotel is a "Great Value" for the amenities, size of guest rooms, service and of course great Michigan Avenue location. Love the title of the review! We look forward to having you stay...

Moline, Illinois, Usa
Reviewed 13 July 2015

Stayed for two nights with family. Great location on Michigan Ave. Easy walk to L and Magnificent Mile. Check-in was easy and room was clean. It met all needs with small kitchenette, safe, separate bedroom from sitting area. Plenty of windows but not much of a view (bldgs. and rooftops) but that did not bother us. Breakfast had selection of...

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Helpful?
1Thank Victoria D
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear Victoria D, Thank you so much for your recent 4 star review. We are so glad that you enjoyed our amenities and service. I do apologize for the elevator. It was down for about a 12 hour period due to a part on a door. But was repaired immediately. Thank you again for your review and I hope to...

Merrick, New York
Reviewed 13 July 2015

This hotel is downtown and about 5 stores from the bridge and the Chicago River. Walk a bit further up Michigan and it is the Magnificent Mile: shopping, Willis Tower and more. We had a high floor with incredible views, including the Carbon and Carbide Bldg. Breakfast was incredible, a wonderful selection for everyone! There even were crayons and placemat...

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Helpful?
1Thank annews9
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear annews9, Thank you so much for your recent 5 star review! We are glad that you enjoyed our breakfast and items for the kids. Thank you for the kind comments on Amanda and Jason they are great team members. We look forward to having you stay with us again. Kindest regards, Robert Humphrey General Manager

Reviewed 12 July 2015

this is a fabulous Place to stay. The staff on arrival had reservation in order. Greeted us and made us feel special. I believe his name was Roberto, was espeical very professional in greeting and helpful making our suite assignment very special. Roberto also helped take our luguage to the car parking.

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1Thank Ed S
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear Ed S, Thank you so much for the recent 5 star review. We are so happy that you enjoyed your stay with us and the team was helpful. We look forward to having you stay with us again. Kindest regards, Robert Humphrey General Manager

Urbana, Illinois
Reviewed 11 July 2015

Needed a short trip home. This this the perfect hotel for price and location. Could not ask for a better combination. Staff are always friendly and willing to help. Stayed on one of the top floors and would stay in my room again. Large space. Only problem was small style bathroom.

Review collected in partnership with this hotel
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1Thank TmTrLv4
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear TmTrLv4, Thank you so much for your recent 5 star review. We are so glad that you enjoyed your stay. Thank you for the great comments on the team and the property. We hope to see you again very soon! Kindest regards, Robert Humphrey General Manager

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Discover the award-winning Comfort Suites Michigan Avenue Chicago. Located in the heart of downtown Chicago on North Michigan Avenue. Select from a range of beautifully designed studio, one- and two-bedroom downtown Chicago suites featuring nearly twice the space of the typical hotel room at a better value. Spacious and distinctly contemporary, each Chicago hotel suite blends the full range of guest amenities and services with an upscale residential feel and sweeping downtown views. Enjoy home-style comforts such as full kitchens, washers and dryers, complimentary high-speed Internet, and flat panel LCD televisions. Outside, the Windy City's best shopping, dining, and entertainment - including the famed Magnificent Mile - are just steps from our front door. Venture out and explore all that makes up our extraordinary city! ... more   less 

Additional Information about Comfort Suites Michigan Avenue / Loop

Address: 320 North Michigan Avenue, Chicago, IL 60601-3705
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: RM761 - RM1,690 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Suites Michigan Avenue / Loop 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Comfort Hotel Chicago
Comfort Suites Chicago
Chicago Comfort Suites
Hotel Style:
#28 Romantic Hotel in Chicago
#42 Family Hotel in Chicago
#45 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Michigan Avenue / Loop staff and other travellers.
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Questions? Get answers from Comfort Suites Michigan Avenue / Loop staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd numbered rooms have a better view.”
catf663, 23 Apr 2017 | Read review
“All rooms are usually nice ,stayed various times”
dunkin1955, 5 Apr 2017 | Read review
“Higher floors are better if you want to sleep quietly”
, 1 Apr 2017 | Read review
“The rooms are AMAXING!!!”
julielC7176DX, 24 Mar 2017 | Read review
“The higher up you are the better the view. Corner rooms give you an excellent panorama.”
martync04, 23 Mar 2017 | Read review
5 of 5