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The James Chicago

AMOMAUS$234*
View Deal
#45 of 188 Hotels in Chicago
Certificate of Excellence
06/06/2017 07/06/2017
1 room 2 adults 0 children
US$294*
US$234*
Great Deal
US$247*
US$294*
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The James Chicago
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3,169 Reviews from our TripAdvisor Community

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Showing 2,991: English reviews
Green Bay, Wisconsin, United States
Reviewed 24 March 2015

Centrally located one block off Michigan Avenue. Friendly and attentive staff. Easy check-in. We arrived early in the morning and our room was not ready - not a problem. The valet parking and the fact they held our bags for us made it easy and convenient. Also at check out they held our bags so we could enjoy the day...

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Helpful?
Thank Jim P
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Jim P, Thank you for taking the time to write about your stay. If your room is not ready we will make sure to take care of your luggage and your car so you can enjoy the city. I'm looking forward to welcome you back soon! Thank you again, Stephen Blackford

Brooklyn, New York
Reviewed 24 March 2015 via mobile

You'd be hard pressed to find a hotel that does a better job of welcoming and taking care of its guests. From registration to housekeeping to the restaurant you're greeted with a smile and a helpful individual. Equally, the space and rooms have a contemporary, clean and comfortable style that is attractive and relaxing. We had a king loft which...

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Helpful?
1Thank Phil L
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear slopephil, Thank you for your feedback. I love to see that you have enjoyed almost all of our outlets. We are very happy to have The Best steakhouse in Chicago, great gym, specious rooms and perfect location. Most importantly we have great staff which cares for our guests and we always try to make sure all of our guests...

Illinois
Reviewed 24 March 2015

The James Chicago has a fantastic location in River North Chicago, only a block from Michigan Avenue, a few blocks from the red line, a half mile walk from the loop, and easy to get to and from if driving. We booked the Loft Room on a special with the intent that we'd spend more time than usual in the...

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Helpful?
1Thank Bill M
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Bill M, Thank you for taking the time to write about your stay. I'm happy to see you enjoyed our Loft suite. The loft is a perfect room to stay inside and relax indoors. I'm looking forward to welcome you back soon! Thank you again, Stephen Blackford

Chicago
Reviewed 24 March 2015

Thus hotel was centrally located in a perfect area a block from Michigan Ave. The staff were friendly, attentive, and very helpful. The decor is awesome. The rooms were spacious, contemporary, and clean which is very important.

Review collected in partnership with this hotel
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Helpful?
1Thank Brittany J
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Brittany J, Thank you for your feedback. I'm very happy to see that our staff was friendly and your room was specious and most importantly clean! I'm looking forward to welcome you back soon, Stephen Blackford

Chicago
Reviewed 24 March 2015

I only stayed for one night but my check-in was simple and easy. Tim was very knowledgeable of the property and all the amenities...awesome personality and very welcoming...Jamie the Bellman was amazing as well with helping me check in and check out...Great staff

Review collected in partnership with this hotel
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Helpful?
1Thank Toni B
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Toni B, Thank you for taking the time to write about your stay. I'm very happy to see that you loved our staff and had a great stay. Tim and Jamie are couple of our stars and your comments about them are shared with the rest of our staff. Thank you again and I'm looking forward to welcome you...

Chicago
Reviewed 23 March 2015

What a great experience staying here. From the time we pulled up to the time we left, the customer service was exceptional. We have stayed in many different hotels in Chicago as well as outside of Illinois and by far the best overall experience we have had. Will not hesitate to stay here again!

Review collected in partnership with this hotel
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Helpful?
2Thank Ted B
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Ted B, Thank you for your feedback. It is always nice to see that The James stands out from other hotels you have visited. I'm looking forward to welcome you back soon! Thank you again, Stephen Blackford

Chicago
Reviewed 23 March 2015

8 of us stayed at the James for the weekend and it was perfect! Every staff member was beyond accommodating, personable, and soooo nice! The beds were comfortable too! They definitely take pride in ensuring that their guests feel taken care of and special!

Review collected in partnership with this hotel
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Helpful?
1Thank Alison G
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Alison G, Thank you for your review. You are absolutely correct, we are very proud of our service and we continually improve the make our guests stay memorable. I'm looking forward to welcome you back soon, Stephen Blackford

Cambridge, United Kingdom
Reviewed 23 March 2015

Stayed here in March 2015 whilst on a short holiday to Chicago. Staff were very friendly and helpful - room was very comfortable and a good size with plenty of room to put luggage and a handy work area. Excellent location just off the Magnificent Mile and within walking distance of shops, the Hancock Tower and the river. Would definitely...

Review collected in partnership with this hotel
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Helpful?
1Thank Cat N
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Catriona N, Than you for taking the time to write about your James experience. I appreciate your comments about our staff and I'm very happy to see that you liked our rooms. Thank you again and I hope we can welcome you back soon, Stephen Blackford

Minneapolis, Minnesota
Reviewed 23 March 2015

We checked in at about 5AM, they weren't going to let us check-in early originally unless we paid an early check-in fee for $200.00, not honoring what they had told us two weeks prior on the phone. We spoke with a supervisor the next day and they were able to reverse the early check-in fee. We asked for upgrade options...

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Helpful?
1Thank Andy W
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Andy W, Thank you for taking the time to write about your stay. I'm sorry that you had issues during the check in, not sure what happened but if we have rooms we will try to accommodate our guests. I have discussed this with our front office team. I'm happy to see that this did not make your stay...

Reviewed 22 March 2015

Excellent hotel!!! We've stayed at a ton of hotels in the city and The James Hotel was by far our favorite! The customer Service well exceeds any place we've stayed and EVERY SINGLE EMPLOYEE was friendly, helpful, and accommodating. All had genuine smiles on their faces and seemed to constantly want to make you have a great time and a...

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Helpful?
1Thank Jamieted
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Jamieted, Thank you for your feedback. We are very proud of our costumer service and our staff always tries to show that. I'm very happy to see that you have found your hotel in Chicago. We are looking forward to welcome you back soon! Thank you again, Stephen Blackford

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06/06/2017 07/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
An urban hub on the Magnificent Mile and one of Chicago's most celebrated boutique hotels, The James Chicago is a sophisticated nod to Windy City culture. It continues to garner buzz and accolades through its casually sophisticated blend of warmly modern design, intuitive service and thoughtful touches such as complimentary Wi-Fi, early check-in and late check-out, local car service and triple-filtered water. Enjoy convenience at your fingertips with The James Hotels Mobile App and in-room tablet powered by KEYPR offering an intuitive way to discover our amenities and services. Experience The James as a culinary destination with signature restaurant, Primehouse - named #1 Steakhouse in Chicago, Primehouse Bar, a perfect spot to enjoy weekly happy hour specials or a full meal, and The Patio, a seasonal alfresco dining spot. Also featured at The James is The Gym, open 24-hours, The Spa by ASHA, 7,000 square feet of flexible meeting and event space, as well as seasonally rotating artwork from local and international artists. ... more   less 

Additional Information about The James Chicago

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611-2727
Region: United States > Illinois > Chicago
Price Range: RM896 - RM1,956 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The James Chicago 4.5*
Number of rooms: 297
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, Booking.com, Orbitz, Priceline, Hotwire, Cancelon, HotelsforEveryone, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your The James Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel
Hotel Style:
#14 Romantic Hotel in Chicago
#16 Spa Hotel in Chicago
#26 Business Hotel in Chicago
#30 Luxury Hotel in Chicago
#33 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The James Chicago staff and other travellers.
22 questions
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Questions? Get answers from The James Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor give for sure a nice view”
  • King-size bedroom
  • View from my bedroom
Swissotter, 23 May 2017 | Read review
“Get as high as possible to reduce street noise”
967mikee, 18 May 2017 | Read review
“Bring your own pillow if you like them smushy. ”
665sherriem, 15 May 2017 | Read review
“we were happy enough on the 15th floor”
ecollum7, 13 May 2017 | Read review
“Ask for higher up so you aren't sharing your waking moments with the diners at the Marriott.”
travelpuboutdoor, 10 May 2017 | Read review
5 of 5
AMOMA
US$234* /night
View Deal
TravelocityUS$247
Booking.comUS$294
PricelineUS$294
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*Disclaimer
Prices are for 1 room, 2 adults
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