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Virgin Hotels Chicago

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Traveller (1018)
Room & Suite (346)
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Overview
  • Excellent78%
  • Very good16%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“commons club”(90 reviews)
“rooftop bar”(130 reviews)
“free happy hour”(42 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
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Reviews (1,455)
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1,344 results
Traveller rating
1,028
214
67
20
15
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LanguageEnglish
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1,028
214
67
20
15
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All reviewscommons clubrooftop barfree happy hoursocial hourbluetooth speakerchamber suiterichard bransonstreet pricessmeg fridgemini baryoga matdressing roomdressing areatrain noiseroom serviceroom layoutthought of everything
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1 - 5 of 1,344 reviews
Reviewed yesterday

This was our first stay at a Virgin Hotel...and we were not disappointed! We were celebrating our 20th wedding anniversary and were welcomed with a bottle of wine and hand-signed card in our room. At check-in, we received a voucher for a free appetizer in...More

Thank Heather M
Hotel's Favourite
Reviewed 1 week ago via mobile

Stay here. If you take one recommendation from TripAdvisor, so yourself a favour and stay here! The check in was slick and oozed character. The Manager and team were full of chat, advice and were simply cool. The room? The room was the best room...More

Thank David W
Response from Brian A, Manager at Virgin Hotels ChicagoResponded 1 week ago

You've said it all! We can't wait for you to come back again and again. Cheers, Brian Adams, Director of Experience

Reviewed 2 days ago

The staff and operations are best-in-class! As a professional in this industry, I understand how these operations work and I have intimate understanding of many global brands operations and experience offering. That said, Virgin Hotels Chicago provides an elevated lifestyle experience without the pretentious BS...More

Review collected in partnership with this hotel
Thank reymondh2018
Response from Brian A, Manager at Virgin Hotels ChicagoResponded yesterday

We're blushing! As a staff, we love what we do, so we are glad you noticed. We hope to see you again soon. Cheers, Brian Adams, Director of Experience

Reviewed 2 days ago

Excellent location - an 'L' station is a block in one direction and the river is a block in the other. Very easy to get a cab or an Uber. Loved the food in the ground floor Miss Ricky's diner (most items also on the...More

Review collected in partnership with this hotel
Thank t0ni360
Response from Brian A, Manager at Virgin Hotels ChicagoResponded yesterday

Isn't the Lucy app great? It's like having your own, in-room personal assistant. We look forward to your next stay. Cheers, Brian Adams, Director of Experience

Reviewed 2 days ago

This hotel is in a great location and has the best staff! So friendly and helpful! I arrived early on a Saturday morning and they let me check in right away and gave me some great recommendations on how to spend my day!

Review collected in partnership with this hotel
Thank whitney64
Response from Brian A, Manager at Virgin Hotels ChicagoResponded yesterday

We love our staff, so we are glad you do too! We hope to see you again soon. Cheers, Brian Adams, Director of Experience

View more reviews
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$191 - US$591 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Chicago
#6 Spa Hotel in Chicago
#12 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$191 - US$591 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Chicago
#6 Spa Hotel in Chicago
#12 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (1018)
Room & Suite (346)
Dining (64)
Business Centre & Event Rooms (1)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
dutes30
17 March 2018|
AnswerShow all 2 answers
Response from Gerelyn G | Reviewed this property |
It shouldn’t be a problem :)
0
Votes
altermood
28 October 2017|
AnswerShow all 3 answers
Response from BobBarnett | Reviewed this property |
They have specific dog rooms You could probably take it anywhere I know of no poop areas nearby
0
Votes
Victor L
5 September 2017|
Answer
Response from Melissa M | Reviewed this property |
I would take an Uber if you have luggage with you. This way you don't have to worry about lugging it all around. Uber would be door-to-door service and probably would cost you about $45 for two people.
1
Vote
Room Tips
"The bass coming from the Cerise Rooftop Bar was incredibly loud. If you want quiet, you might want to skip..."
Read review
"Upper floor rooms on the north end of the hotel have a view of the river. Download the Virgin Hotels app!"
Read review
"Corner suite 20th floor amazing view of the river."
Read review
"Make sure you get a coffee from the downstairs cafe!"
Read review
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