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Renaissance Blackstone Chicago Hotel

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#40 of 189 Hotels in Chicago
Certificate of Excellence
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Renaissance Blackstone Chicago Hotel
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1,748 Reviews from our TripAdvisor Community

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Showing 1,683: English reviews
Reviewed 3 days ago NEW

From the moment I walked in and checked in, the service was amazing. Takita at the front desk was patient, accommodating and went above and beyond for us after I had mixed up our reservations. We were so grateful. Then later in the evening Vino in the concierge lounge was funny, kind and so helpful. As a Marriott Gold level...

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Thank Molly G
Chicago, Illinois
Reviewed 3 days ago NEW

Nice hotel, room was very small no place to sit and watch TV or read a book. Bed mattress was extremely soft, woke up with back pain in the morning. Good location, check in was fast and they held our bags while we attended a Bears game. Good locations for dinning and shopping.

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Helpful?
Thank WenDali
Kimberly C, General Manager at Renaissance Blackstone Chicago Hotel, responded to this review

Hello, WenDali, Thank you so much for taking the time to write a review. I am so sorry that you found our mattresses to be soft and uncomfortable - truly most of our comments are really good about our beds - I will follow up under separate cover to see if there is a problem in your particular room. I...

Ceres, California, United States
Reviewed 4 days ago NEWvia mobile

I've traveled the world, and the Renaissance Blackstone is by far in my top 3 hotels. The service, attitude, and quality of the staff and facilities are without measure. I had to wait 1 hour for my room upgrade, but the wait was well worth it. Indescribable room on the 23rd floor with a bed fit for a king, amenity...

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Helpful?
Thank Lloyd G
Kimberly C, General Manager at Renaissance Blackstone Chicago Hotel, responded to this review

Hello, Lloyd G, thank you so much for the fabulous review! We are so pleased that you enjoyed your stay at The Blackstone and especially happy that your wait for an upgrade was worth it! We hope that you will visit with us again soon. Best regards, Kim C General Manager

Sycamore
Reviewed 6 days ago NEW

After a lovely visit to the Blackstone as a couple, we decided stay there again, this time as a family. The location of the hotel was directly across the street from White Sox fest which made the trip easy and stress free. The stay was even better the second time around. Just because this hotel is historic doss not mean...

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Helpful?
Thank wsox2624
Kimberly C, General Manager at Renaissance Blackstone Chicago Hotel, responded to this review

Thank you, wsox2624, for taking the time to write a review on The Blackstone! We are delighted that you liked us enough that you brought your family back for another visit. We could not do what we do without an incredible team! I am so pleased that they made good on promises and owned up to mistakes! We aren't always...

New Haven, Indiana
Reviewed 1 week ago NEW

This is the hotel to visit!!! The old style feel of the hotel is amazing, lobby is outstanding and beds are incredible! The highlight of the stay was the Front Desk Ambassador Tekita. Her smile, positive attitude and willingness to serve the guests is above and beyond. This hotel has a real gem in this associate!!!

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Helpful?
Thank r0bertatkins0n
Kimberly C, General Manager at Renaissance Blackstone Chicago Hotel, responded to this review

Hello, RobertAtkins, Thank you so much for not only taking the time to write a review, but for recognizing our fantastic Front Desk service and specifically Tekita! We will pass on your great remarks! All my best, Kim C General Manager

Richmond, Virginia
Reviewed 1 week ago

This hotel is very nice. Rooms are a good size.The front desk staff, Tekita Bryant was great. She went above and beyond to help me check in and get settled. The restaurant is excellent. I would recommend it to anyone traveling to Chicago.

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Thank sharondelozier3
Kimberly C, General Manager at Renaissance Blackstone Chicago Hotel, responded to this review

Thank you so much Sharon, for not only writing a fabulous review of The Blackstone, but for also taking the time to single out one of our terrific associates. We will be sure to thank Tekita for you! We hope that you will visit again in the near future. Best regards, Kim C General Manager

Genoa
Reviewed 1 week ago via mobile

I have spent two nights at the Renaissance Blackstone Hotel in chicago following a work trip in the area. The hotel is in a good location close to the lake, the art musem, the bean, the park and many other tourist attractions. The reception area is not the nicer but the twin room had a nice decor, quite large with...

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Thank francescacanneva
Kimberly C, General Manager at Renaissance Blackstone Chicago Hotel, responded to this review

Thank you, francescacanneva, for taking the time to write a review! We appreciate all of your comments and are pleased that you enjoyed not only the amenities of the hotel but the location, as well. We hope that you will visit us again soon. Best regards, Kim C General Manager

Berlin, Germany
Reviewed 1 week ago

From the moment Tekita Bryant welcomed me at the reception, i knew this was going to be a wonderful stay. Warm, friendly, professional - exactly what one is looking for! I have had the pleasure of staying in this beautiful classic hotel a few times and each time is a pleasure. Try to get a view of the lake.

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Thank AtlasBusiness
Kimberly C, General Manager at Renaissance Blackstone Chicago Hotel, responded to this review

We are so pleased, AtlasBusiness, that you are a return customer. Thank you so much for your business and for selecting The Blackstone! I am delighted that you found Tekita to be warm, friendly and professional - we definitely realize that our associates can make the difference between a GREAT stay and an okay stay. We will pass on your...

Reviewed 1 week ago via mobile

The Blackstone is truly a beautiful hotel . The lobby is beautifully ornate and the rooms almost feel home like. Try and get a room towards the east facing north so you can see the city and the lake at once . If you have marriott status the lounge provides appetizers, desert, and honor bar . We will for sure...

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Helpful?
Thank Michael A
Kimberly C, General Manager at Renaissance Blackstone Chicago Hotel, responded to this review

I am so pleased, Michael A, that you will be back! Please be sure to let us know when you have booked your return visit! Our concierge lounge is a great amenity for our many loyal reward customers! Thank you for your business. We look forward to your return. Best regards, Kim C General Manager

Los Angeles, California
Reviewed 1 week ago

This property is lovely, with stunning views of the city and very well maintained guest rooms. Everyone from the agent at check-in, Ethan, and the other agent at the desk - I believe her name was Kristina - was incredibly friendly and helpful. The property itself was very clean and comfortable. I loved the beautiful bathroom and that they provided...

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Helpful?
Thank Ciara H
Kimberly C, General Manager at Renaissance Blackstone Chicago Hotel, responded to this review

Hello, Ciara H, Thank you, thank you, thank you, for your kind remarks and especially for mentioning so many of our fantastic associates. We not only appreciate you choosing The Blackstone for your home away from home, but also appreciate you taking the time to write a review. We hope that you will visit with us again. Best regards, Kim...

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Rediscover a legend with the revival of historic Blackstone, A Renaissance Hotel in Chicago! Meticulously restored to its original grandeur, the acclaimed Blackstone Hotel is back with 332 unique and luxurious guestrooms. Once hailed as "the premier hotel of Chicago" and the "Hotel of Presidents, the staff is eager to welcome you back to this Landmark, and share a story or two with you from our rich history. What will be your story? The Blackstone. How Chicago. Legendary. ... more   less 

Additional Information about Renaissance Blackstone Chicago Hotel

Address: 636 S Michigan Ave, Chicago, IL 60605-1901 (Formerly The Blackstone A Renaissance Hotel)
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: RM507 - RM1,696 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Blackstone Chicago Hotel 4*
Number of rooms: 332
Reservation Options:
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Also Known As:
Renaissance Hotel Chicago
Renaissance Hotel Blackstone
Renaissance Chicago
Chicago Renaissance
Hotel Style:
#18 Romantic Hotel in Chicago
#25 Business Hotel in Chicago
#28 Luxury Hotel in Chicago
#36 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Blackstone Chicago Hotel staff and other travellers.
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Questions? Get answers from Renaissance Blackstone Chicago Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are pretty small, if you are looking for a bigger room you might need to upgrade to a suite.”
 of 5 bubbles WenDali, 5 Dec 2016 | Read review
“High floors on the lake side offer amazing views!”
  • Girls checking out the amazing view.
  • hang out time in the HUGE shower!
 of 5 bubbles wsox2624, 2 Dec 2016 | Read review
“I was on the 22nd floor. Great view of the city and the Navy Peir”
 of 5 bubbles sharondelozier3, 29 Nov 2016 | Read review
“ask for view across Millenium Park towards the lake”
 of 5 bubbles PAULF925, 23 Nov 2016 | Read review
“Try to get lounge access”
 of 5 bubbles davefromNH, 17 Nov 2016 | Read review
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