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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsgrant parkmercat a la planxathe concierge loungeal caponebuckingham fountainsoldier fieldart institutetv in the mirrorbeautiful hotelmichigan avea lake view roomthe museum campussliding doorclassic hotelshedd aquariumsouth loopnavy pier
From the moment we walked into the lobby until we left we were treated like guests, not just customers. The building is one of the few remaining old classic hotels on Michigan Ave., which we got for a steal on a website. The lobby, restaurant,...More
This review is about my experience with the staff. My fiancé is staying there to look at wedding venues and they were gracious enough to give her a discount on the room. That was very nice of them but that's not the only thing. I...More
Our son attends college in the neighborhood so we stay 3 to 4 time a year. We have stayed at the "big box" hotel across the street but much prefer the boutique style of The Blackstone. We are recognized by the bell staff and front...More
1 Thank Steve L
Response from Pierre-Louis G, General Manager at The Blackstone, Autograph CollectionResponded 2 days ago
Hi Steve - Thank you for your review! I am thrilled that you and your family had an enjoyable stay with us! We truly love welcoming familiar faces and we look forward to becoming your family's home away from home. We appreciate your continued business...More
Loved the beautiful architecture of this hotel. They’ve done a fabulous job of keeping the beautiful look while updating hotel. Very classy! Staff were impressive willing to help with a smile. I highly recommend this hotelMore
1 Thank Susie K
Response from Pierre-Louis G, General Manager at The Blackstone, Autograph CollectionResponded 2 days ago
Hi Susie – Thank you so much for your review! I truly appreciate the details you put into it as it describes exactly how we try to operate. On behalf of our entire staff here at The Blackstone, we thank you for your business and...More
I absolutely loved this hotel from the moment I stepped in. The decor is contemporary yet does not take away the history of the place. I appreciate the little touches, such as the coasters that tell stories of past Presidents who have stayed in the...More
Thank iceprincessnthepea
Response from Pierre-Louis G, General Manager at The Blackstone, Autograph CollectionResponded 2 days ago
Hi iceprincessnthepea - Thank you for your detailed review! I am delighted to hear you enjoyed our convenient location along Michigan Avenue and our modern accommodations with artistic touches. I sincerely apologize for the lack of friendly service you experienced during your stay with us....More
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of
...More
the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Response from pandbmilne | Reviewed this property |
They have a bar in the lobby and I believe there is one in the restaurant. I actually didn’t check out the ballroom but the employees are all very friendly and would probably make sure you saw it if you wanted to! Hope my... More
They have a bar in the lobby and I believe there is one in the restaurant. I actually didn’t check out the ballroom but the employees are all very friendly and would probably make sure you saw it if you wanted to! Hope my answers help. Have a great trip & stay!!
Response from marialM3280HR | Reviewed this property |
No - there is no airport shuttle from the hotel. We took a taxi which was really expensive so be sure to agree the price with the driver! Uber could be an alternative! There is also a Train (slow) from the airport but we... More
No - there is no airport shuttle from the hotel. We took a taxi which was really expensive so be sure to agree the price with the driver! Uber could be an alternative! There is also a Train (slow) from the airport but we did not check that out!
