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Inn of Chicago Magnificent Mile, an Ascend Collection hotel

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Inn of Chicago Magnificent Mile, an Ascend Collection hotel
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1,689 Reviews from our TripAdvisor Community

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There are newer reviews for Inn of Chicago Magnificent Mile, an Ascend Collection hotel
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Showing 1,452: English reviews
Normal, Illinois
Reviewed 2 April 2013 via mobile

Purchased this room via Hotwire. I have used Hotwire for years with no concern. As I always do, I read reviews here up until our stay. Kept telling myself to not worry after reading reviews. I do not believe I have ever had so much complete disappointment. Room was not clean (desk was sticky), no towels upon check in. Made...

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4Thank djckmc66
KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Dear djckmc66, Thank you for your review. We are in the process of addressing your comments with our Director of Housekeeping to ensure our team is adhering to the strict procedures we have in place. It is our goal to make sure this type of situation does not reoccur with another guest moving forward. We do hope you give us...

Ann Arbor, Michigan, United States
Reviewed 27 March 2013

Great location and used the room mainly as a spot for sleep. Was a bit put off that I could perfectly hear the room next door through the bathroom vent. Close to breakfast joints, Mag Mile, and bus stops. Will most likely book this hotel again for our next trip because of price and location.

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2Thank Laura S
KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Dear Laura S, Thank you for your review. We are happy you enjoyed our central location and affordable rates. Allow us to apologize if noise from the adjacent room caused any inconvenience. It would be a pleasure to serve you again soon. Be Well, Guest Services

Roseville, California
Reviewed 25 March 2013

We have not yet stayed at this property but we do have an upcoming trip planned in May. My girlfriend surprised me with a trip for my birthday to Chicago. We currently live in California and I have been to Chicago many times and just have had the greatest time. My girlfriend is very hard working and so of course...

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9Thank KevinJM115
KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Dear KevinJM115, Thank you for your review. Unfortunately, due to our hotel being sold out during the entire week of your stay, we could not offer an upgraded room or extra night due to our strict 2-night minimum requirement. We are sorry that you are left feeling disappointed, but if circumstances were different, we would have been happy to accommodate...

Madison, Wisconsin
Reviewed 21 March 2013

This place looks better on the website than in person, much much better. The rooms barely fit a bet, the bathroom is tiny and barely fits a sink. Also, you can hear everything going on in the room next to you. My boyfriend is tall and actually noticed that the vent in the bathroom goes straight through to the next...

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1Thank sh0n_berg
Cedar Rapids, Iowa
Reviewed 19 March 2013

I am not one to complain, I have never had to deal with a poor experience at hotel. First off, I was charged on my card right away... and that has never happened before. My boyfriend is in the army and we didn't get a discount! Because they charged me right away, we couldn't request to stay close to a...

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3Thank Ali kay B
KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Dear Ali kay B, Thank you for your review. Please be assured that we value everyone one of our guests, and do everything to make sure their stay is as enjoyable as possible. It seems we fell short in delivering this basic promise to you, and for that we sincerely apologize. We do our absolute best to accurately reflect what...

Cedar Rapids, Iowa
Reviewed 19 March 2013

I have for the past few years traveled from out of state to Chicago for St Patty's Day and I must say this was the worst place I have stayed at. The staff are rude, and very unhelpful. The rooms are small and uncomfortable. I ironed my shirt and the rust from the ironer ruined my shirt, and the room...

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2Thank Jeremiah H
KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Dear Jeremiah H, Thank you for your review. We are deeply sorry to read about the recent experience you had at our hotel. Our success is built on several factors like location and service. We take pride in making each guest feel at home, and this is the reason we have such a high percentage of repeat guests. Allow us...

Reviewed 16 March 2013

My daughter and I traveled to Chicago for a quick get away. It had been years since I had been downtown and my daughter had never been. Inn of Chicago offered a Groupon and so this was our hotel choice. The location turned out to be perfect to the Magnificent Mile and to the business district. I think there must...

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2Thank Lashob
KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Dear Lashob, Thank you for your review. We hope you and your daughter had a memorable Chicago getaway. Allow us to apologize if your guest room was not serviced on the first day of your stay, but this will be addressed with our team. We can't wait to welcome you back again soon. Best, Guest Services

Tucson, Arizona, United States
Reviewed 15 March 2013

My hubby and I had to fit in a quick honeymoon before he had to be in Chicago for work. We stayed here for 3 nights and it worked out great. The bed was super comfortable and there was great food and shopping all around. The staff was very nice and the cleaning staff was excellent. To achieve this excellence,...

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1Thank VibexTheIbex
KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Dear VibexThelbex, Thank you for your review and choosing the Inn of Chicago for a quick honeymoon getaway! We are pleased to read how much you appreciated our hotel staff, affordable rates and close proximity to stores and restaurants. It would be great to serve you again soon. Be Well, Guest Services

Mundelein, Il
Reviewed 4 March 2013

Stayed at the Inn of Chicago for a weekend. The staff was good. The location of the hotel was great. The hotel lobby is nice and updated. The room looked worn and needs to be redone. The bed was very comfortable!!!

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2Thank rgil81
KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Dear rgil81, Thank you for sharing your experience at our property. We are happy you had an enjoyable visit and particularly liked our location and hard-working staff. We continue to work to update our property and hope to welcome you again in the near future. Best, Guest Services

Reviewed 4 March 2013 via mobile

We have stayed twice at the Inn of Chicago. Live on the west coast and enjoy visiting Chicago once a year. We chose the Inn of Chicago as the hotel is part of a rewards program we use. It's an older hotel on the Magnificent Mile. We stayed Feb of 2012 and 2013. The staff is very nice and welcoming,...

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2Thank IMissGizmoCat
KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Dear IMissGizmoCat, Thank you for being a return visitor to our hotel! We are thrilled you are a fan and love to hear such great feedback. We hope to welcome you back again the next time you swing through Chicago. Best, Guest Services

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Experience the essence of the Windy City, without the high price, at the Inn of Chicago Magnificent Mile. Just a half-block from the famed Magnificent Mile - where the city's best shopping, dining, and nightlife can be found. We offer a reasonably affordable alternative to the more expensive Chicago boutique hotels. ... more   less 

Additional Information about Inn of Chicago Magnificent Mile, an Ascend Collection hotel

Address: 162 East Ohio Street, Chicago, IL 60611-3105
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: RM286 - RM5,260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Inn of Chicago Magnificent Mile, an Ascend Collection hotel 3*
Number of rooms: 359
Reservation Options:
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Also Known As:
Inn Of Chicago Magnificent Mile, An Ascend Collection Hotel Hotel Chicago
Hotel Chicago Magnificent Mile
Magnificent Mile Hotel Chicago
Inn Chicago Magnificent Mile
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Questions & Answers

Here's what travellers have asked, with answers from Inn of Chicago Magnificent Mile, an Ascend Collection hotel staff and other travellers.
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Questions? Get answers from Inn of Chicago Magnificent Mile, an Ascend Collection hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the 18th floor. There was almost no noise.”
 of 5 bubbles Westerner124, 17 Jan 2017 | Read review
“Stay somewhere else.”
  • Old and stained carpet
  • moldy fixtures
  • Leaky HVAC
  • Fixtures falling off the wall.
 of 5 bubbles Laurent139NYC, 12 Dec 2016 | Read review
“Look elsewhere”
 of 5 bubbles dianes636, 7 Dec 2016 | Read review
“Great location for shopping and sight seeing”
 of 5 bubbles damona103, 7 Dec 2016 | Read review
“great location, rooms need serious improvement for the price I pay”
 of 5 bubbles hectorg121, 4 Dec 2016 | Read review
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