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Chicago's Essex Inn

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1 room 2 adults 0 children
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1,931 Reviews from our TripAdvisor Community

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Showing 1,666: English reviews
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Reviewed 3 days ago NEWvia mobile

The price for a king size room was very good (146.80/night) and the location is really good for exploring Chicago and being in the center of happenings, but the quality and cleanliness were definitely lacking. On my arrival, the bathtub and sink in my room did not drain, and they could not be fixed until the day after. The bathtub...

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Thank Ava D
Denmark
Reviewed 3 days ago NEWvia mobile

Sad to say that this hotel couldn't get a better write up as the staff is very friendly and the location is good. On the positive side: We're staying in room 801 which is a corner room. 801 has a good size, a great view over Lake Michigan straight ahead and a partly view of some skyscrapers to our left...

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Thank LeeDenmark
Reviewed 5 days ago NEW

I stayed at this hotel in 2011 and had a good experience so decided to try it again in 2017. It was a very disappointing experience the 2nd time around. I did not realize there is a construction site right next to hotel and this created problems from noise, to difficulty finding and getting to front entrance. The front desk...

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Thank Trosesand
Traverse City, Michigan
Reviewed 1 week ago via mobile

Our family recently visited Chicago for the first time, and we made our reservations early with this "hotel". I was charged twice the amount of the rate currently listed the day we arrived and the place was in terrible condition. I posted a few picks from our room and the hallway outside of our room. They are apparently going through...

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1Thank txcaj
Perth, Australia
Reviewed 2 weeks ago via mobile

Stayed here early November, just in time for the Cubs to win. Didn't mind the hotel, staff were more than happy to help and answer questions. Rooms definitely need an upgrade. Shower drain was rusty and colours a bit outdated but location was great, close to a big bus stop and cafes. Overall, not a bad hotel for the price...

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Thank Keeley W
Dubai, United Arab Emirates
Reviewed 2 weeks ago

It is central for every touristic spot of Chicago, 7 min walking from the red line metro station, less than a min to the bus station.it is convenient if you are using the hotel for just sleeping over. if you are using your car there are a lot of parking spots which costing you 15-17$ per day. the hotel is...

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1Thank Bassemsawers
EssexInnChicago, Front Office Manager at Chicago's Essex Inn, responded to this review

Hi Bassemsawers, Thank you for your thorough thoughts of our hotel. We have shared your feedback with the entire team and will work diligently providing excellent service.We look forward to welcoming you back in the future! Chicago’s Essex Inn, Your Key to the City!

Reviewed 2 weeks ago

My name is Manar Batista. My stay was not that well. I booked My room. Through trip advisor and it was not up to par. Last night there was neighbors that where noisey. Secondly, i stayed in room 710. The bathroom in 710 there were metal rods poking i hit my leg against them when taking a shower. Lastly, i...

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2Thank Manar B
EssexInnChicago, Front Office Manager at Chicago's Essex Inn, responded to this review

Hi Manar B, I want to thank you for sharing your detailed review. We have shared your comments with our management and maintenance team. I would also like to follow up with you regard the issues you experienced during your stay. Please feel free to email me at jzhou@essexinn.com Thank you again for staying at Chicago’s Essex Inn, Your Key...

Reviewed 2 weeks ago

From a chic boutique hotel to a third class place. in less than four years. No more bar, no more restaurant, no more swimming pool. Dirty carpets throughout, smelly rooms and poor maintenance, They claim they are upgrading, but they really are not. The furniture is in dire need of replacement, the carpets are fraid and there are missing features...

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1Thank Hirsh C
EssexInnChicago, Front Office Manager at Chicago's Essex Inn, responded to this review

Hi Hirsch C, I want to first say thank you for sharing your experience with us! We are an older property built in 1960’s, and the décor is loved by many of our loyal guest. However we are looking forward to future renovations that will give the hotel a more modern look and feel. Sorry we were not able to...

Reviewed 2 weeks ago

Pros: The location was great, right by the parks and water and plenty of places to eat nearby. The staff was really lovely and so helpful with recommendations of places to go! It is right across the street from another hotel with a good cafe and small convenience store selection. I also found the bed quite comfortable. Cons: The lot...

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Thank Tosha H
EssexInnChicago, Front Office Manager at Chicago's Essex Inn, responded to this review

Hi Tosha H, Thank you for sharing feedback on your stay. We are an older property, which we like to think adds character to the hotel. However, thank you for bringing this to our attention some things we need to address. We try to be diligent with responding and/or addressing any guest issues or concerns that may occur. We are...

Azerbaijan
Reviewed 2 weeks ago via mobile

we stayed here for 5 nights and it was great. it us tidy, clean, has all necessary amenities and is at a great location! we could walk everywhere. the service is always good - all happened seemlessly, always cleaned up by the time we come back to hotel.

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Thank Nigul
EssexInnChicago, Front Office Manager at Chicago's Essex Inn, responded to this review

Hi Nigul, Thank you for the awesome review! Here at Chicago’s Essex Inn we thrive on maintaining excellent customer service. We are thrilled to hear through everything you experienced we were able to be your shining star. Thank you again for staying at Chicago’s Essex Inn your key to the city!

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Chicago's Essex Inn is a hotel in downtown Chicago on the Michigan Avenue Cultural Mile that combines breathtaking panoramas of Grant Park, the Museum Campus and Lake Michigan with exciting promotional packages that incorporate famed attractions and events in Chicago. From our steel and glass lobby to contemporary rooms with floor-to-ceiling windows, the Essex Inn offers amazing views and amazing value. ... more   less 

Additional Information about Chicago's Essex Inn

Address: 800 South Michigan Avenue, Chicago, IL 60605
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: RM479 - RM1,921 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chicago's Essex Inn 3.5*
Number of rooms: 254
Reservation Options:
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Also Known As:
Chicago`s Essex Hotel Chicago
Chicagos Essex Hotel
Essex Inn Chicago
Hotel Chicagos Essex
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Questions & Answers

Here's what travellers have asked, with answers from Chicago's Essex Inn staff and other travellers.
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Questions? Get answers from Chicago's Essex Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stay here”
hirshc, 11 Apr 2017 | Read review
“Get room away from construction”
355bruces, 27 Mar 2017 | Read review
“We stayed here to enjoy Buddy Guy's Legends Bar...within walking distance easily!”
korys722, 17 Mar 2017 | Read review
“construction could be a problem. typically lasts form 8am - 4pm”
RCRUNCHY, 24 Feb 2017 | Read review
“Get a high up room for a view of streets”
cbcomponents, 1 Jan 2017 | Read review
5 of 5