Le Méridien Essex Chicago

Le Méridien Essex Chicago

Traveller (268)
Guest Bathroom
Room & Suite (79)
Drinks at Grant Park Bistro
Dining (10)
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About

4.5
#11 of 211 hotels in Chicago
4.8 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Find your home away from home in the elegant accommodations at Le Meridien Essex Chicago. Our intuitively designed and thoughtfully appointed guest rooms offer a restful energy amidst the bustle of the city. Floor-to-ceiling windows boast an awe-inspiring view of the downtown Chicago cityscape and expansive views of Lake Michigan from Navy Pier to Soldier Field overlooking the Buckingham Fountain. Spoil yourself with perks including luxurious bedding and plush towels, in-room Lavazza espresso machines, Wi-Fi and oversized Smart TVs. When reseverving one of our sumptuous Skyline King rooms can enjoy sweeping vistas of the lakefront, Grant Park and the Museum Campus. Some of our amenities include: 24 hour Fitness Center with Peloton bike, in-room Lavazza espresso machines, 55" Smart TVs with Chromecast, valet, Bluetooth speakers bathroom mirror , wireless charging alarm clock and in-room movie options.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Tennis court offsite
Taxi service
Business Centre with Internet Access
Paid public parking nearby
Restaurant
Breakfast available
Outdoor dining area
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
ATM on site
Doorperson
24-hour front desk
Laundry service
Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Refrigerator
Cable / satellite TV
Walk-in shower
Safe
Seating area
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
Room types
City view
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Park View
Lake View
Languages Spoken
English, Spanish, Ukrainian
Hotel links
Special Offer:Earn points toward free nights.

Location

800 South Michigan Avenue, Chicago, IL 60605
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Midway Airport
14.2 km
See all flights
O'Hare Intl Airport
26.4 km
See all flights
Harrison
5 minChicago L
4.5
4.5 of 5 bubbles769 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in the heart of the city, Le Méridien Essex Chicago garners praise for its prime location, ideal for exploring the city's attractions. While guests have mixed views on the value, citing some hidden fees against affordable rates and valuable vouchers, the hotel's modern ambiance and cozy furnishings are widely appreciated. Cleanliness is a highlight, with most guests finding the property well-maintained. Service at the hotel is often lauded for staff friendliness and efficiency, though opinions on room size and noise levels vary.
Location
Central
Atmosphere
Chic
Rooms
Modern
Value
Reasonable
Cleanliness
Meticulous
Service
Attentive
Amenities
Satisfactory

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769Reviews74Q+A100Room tips
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Detailed Reviews
JillClardy wrote a review Sept 2021
Redwood City, California
4.0 of 5 bubbles
This is obviously an old hotel but seems to have been recently renovated. The bathroom, though it's about the size of a cruise ship bathroom, had new fixtures and conveniences including a sensor that turns the light on automatically when you enter, and a Bluetooth enabled speaker in the mirror. Storage space was adequate, and the rainfall shower had good water pressure and plenty of hot water. The bedroom has just enough space for a bedside table on each side of the king size bed, and one leather chair. The mattress was a bit squishy, and the yellowed, thin, lumpy duvet is just covered with 2 flat sheets, and definitely looked like it needed to be laundered or replaced. The huge tv is good quality, though somewhat oversized considering the square footage of the room. Our 5th floor room on the 8th Street side was quiet, though we didn't have much of the "city view" that had been advertised. We weren't informed, nor were there any signs indicating that the room is not serviced every day. I had to ask for the espresso machine supplies to be replenished. We only had service once during our 4 night stay. I don't need fresh towels and sheets every day, but they could at least replenish supplies and empty the waste baskets. The attached Grant Park Bistro is not operated by the hotel, so you can't charge drinks or meals to your room. The room was comfortable enough and the location was perfect for our visits to the museums, Grant Park, Millennium Park, downtown and Wrigley Field. We were able to walk almost everywhere, with an occasional trip on the El, or an Uber ride. It seemed that we got good value for what we paid. The staff always wore masks and guests were also masked at all times, so we felt safe when using the elevators and visiting the bistro.
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Date of stay: September 2021
5.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Room Tip: 8th street side is fairly quiet except for an occasional siren on Michigan Avenue
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Larry Irving, General Manager at Le Méridien Essex Chicago
Responded 15 Sept 2021
Hello JillClardy - Thank you for your kind review and for visiting us recently. We're so pleased to hear you enjoyed a safe time with us in our "nicely decorated" space. From our great location in the heart of Chicago to our warm and professional team members - we're thrilled to know you enjoyed your time with us. We thank you again for your recommendation and hope to welcome you back again soon! Thanks again!
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MoMo wrote a review Feb 2020
5.0 of 5 bubbles
This visit was so fun and I enjoyed coming back to this hotel on a daily basis. First got there and front desk associates were super friendly and made the check in process real easy. Then to top it off handed me two FIJI waters (my favorite water) and I could come down as much as I wanted to get them through the my stay. I called room service twice during my stay and within 5-6 mins there were upstairs with what I asked for. If there was one drawback, the rooms were a tad small. There cafe serves a very good brunch and if you really want an experience, google "YOLK" which is 0.2 miles down the street (go in the direction of the man on the horse statue). Rooms were clean, hallways were clean, the elevator dindt have a stench and the area as a whole is a good location. They have central heat so there is no loud noises from the old school heating and cooling system. Definitely will be on my list when I visit next time as long as the price is good as it was on this last visit.
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Date of stay: February 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Essex, General Manager at Le Méridien Essex Chicago
Responded 26 Feb 2020
Thank you for taking the time to leave us a review! We're glad to hear that you enjoyed your stay with us and that you felt welcomed by our staff. We appreciate your continued support and look forward to seeing you back in again soon. Best, Clayton Ramsey, Director of Front Desk Operations
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Sharon C wrote a review May 2021
5.0 of 5 bubbles
My daughter and I received excellent service on our recent and first trip to Chicago. Larry checked us in and was very helpful. He not only provided us with a city map, but acclimated us to our surroundings, told us the safest place to park our vehicle, and how to purchase a Chicago City Pass. The location was great, only a few blocks from Lake Michigan and a short walk to the Art Institute of Chicago and the Riverwalk. Our room had an excellent view of Lake Michigan. Our amenities that we appreciated: hotel security, elevators that could only be ridden by using your room key; the front doors opened automatically; the elevators were a very short distance from the hotel's front doors, the modern, sleek décor of our room; and a huge walk in shower. The service again was excellent and every staff member we met greeted us warmly. Will stay at the Hotel Essex on my next trip to Chicago.
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Date of stay: April 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Larry Irving, General Manager at Le Méridien Essex Chicago
Responded 6 May 2021
Hello sharoncG9664PX, Thank you for your kind review and for staying with us with your daughter recently! We are so pleased to hear you enjoyed your stay with us. From our warm and welcoming team members like Larry, to our close proximity to all the great attractions, shopping and restaurants in the city. We thank you again for your kind recommendation and hope to welcome you back again soon! Thanks again, sharoncG9664PX!
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eightblack wrote a review Sept 2021
Denver, Colorado
3.0 of 5 bubbles
I’m a Marriott guy - so when I needed to go to Chicago for a few days, I saw the Le Meridien as a quaint option. Check in was easy - dont expect the front desk to pander to your Bonvoy status (they wont) and not sure if there are bigger rooms available. But the hotel grows on you. The rooms are small - but well renovated and well designed. Love the automatic light for the bathroom (why dont all hotels do this) and the beds are comfortable. Water pressure for the shower was woeful (a drunk hamster would have trouble getting wet) and this was the first hotel that had a steam machine versus a iron and ironing board. The restaurant is completely separate to the hotel and you cant charge food or drinks to your room. I’d stay there again…
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Date of stay: August 2021
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: You can still hear outside noise even on the top floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Larry Irving, General Manager at Le Méridien Essex Chicago
Responded 14 Sept 2021
Hello eightblack - Thank you for your review and for staying with us recently. Please note, our team tried to get in contact with you to learn more and improve your experience. We are happy to know you enjoyed our "well-designed" space and comfortable beds. We thank you again for your recommendation and hope you'll consider staying with us again in the future.
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James Q wrote a review May 2022
1.0 of 5 bubbles
I am a Marriott Titanium Lifetime member with over 25 years of stays at Marriott brands, and supposedly one of their most loyal customers. I have stayed in this hotel 3 times, once for business and twice on personal trips. I will not return to this hotel under any circumstance. Everything, every service, in this hotel is a hassle.

My primary issues are:
1) Room Service – Pricing on the food bill does not match the room menu. When calling the restaurant, they argued over the price. I had to speak with 3 people before getting to the manager who admitted the billing was incorrect. Worse, when the food arrived, the delivery was not correct. Frustrating and I shouldn’t have to fight over discrepancies. I ended up returning everything and asking for the food to be removed from my bill.
2) Housekeeping is not dependable. Daily service is no longer a standard in this hotel but must be requested each day before noon. I called the front desk at 10am, reminded the housekeeper in the hall outside my room, and spoke to the front desk on my way out the door around noon. The room was not serviced.
3) I need to return to Chicago in 2 weeks and Marriott has raised the nightly rate of this hotel to $759/night for June 4. They have to be kidding. I realize Covid hurt the industry badly but to gouge people is not acceptable.

I will find alternate hotels, including Non Marriott’s, and/or VRBO & AirBnB before staying at this hotel again.
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Date of stay: May 2022
2.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Larry Irving, General Manager at Le Méridien Essex Chicago
Responded 24 May 2022
Dear James Q. — We recognize your time is valuable and appreciate the feedback you have provided. In order to better uphold our commitment to deliver an exceptional experience we have shared your feedback with our hotel leadership team to investigate this further. Please reach out to frontdesk@lemeridienessexchicago.com and allow us the chance to learn more and improve upon your experience. Thanks again for your time and feedback.
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Heather wrote a review Oct 2021
New York City, New York
2.0 of 5 bubbles
No housekeeping, using covid as an excuse even though all the other hotels I’ve stayed at have no issue with keeping clean (I’ve stayed at 2 a week since June), they don’t leave enough towels so had to use wet towels. Rooms are TINY. OK for me, a small person, but my 6 ft tall husband did not fit.
I have a bad hip and the hotel’s restaurant staff at breakfast refused to accommodate me - they would only allow me to sit on a tall high wooden backless stool, even though there were many regular booths available, they said I could not sit at them, despite explaining my bad hip. Had to juggle my breakfast up to my postage-stamp sized room.
I work for a large travel agency, I will definitely not be sending any of our agency’s clients here.
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Date of stay: October 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Larry Irving, General Manager at Le Méridien Essex Chicago
Responded 5 Nov 2021
Hello Heather - Thank you for your feedback and for staying with us recently. Please note that we tried to reach out to you to learn more and improve your experience and did not hear back. We appreciate your feedback and always want our guests to have a positive experience when staying with us. Please know that our hotel is committed to protecting the health and wellbeing of its guests and its team members. We are diligently following Marriott's Commitment to Clean and Clean Matter protocols. The Health Department guidelines are to limit associate room entry during the guest's stay; housekeeping service is provided upon request only (when the guest is not in the room). We communicate this to our guests by placing this information on our website under the 'Rooms' category. Every Front Office Associate verbally provides this information to arriving guests as well. We hope you'll consider staying with us in the future.
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JSArizona wrote a review Jul 2022
Phoenix, Arizona, USA
2.0 of 5 bubbles
Seems like the Le Meridian is a self service hotel. Little done without prompting, like cleaning rooms, refilling coffee in rooms, providing enough towels and pillows. Received an email about all the amenities that they provide. Pure fiction (steamers in room...) I would be happy with 2 hand towels and an extra bar of soap

Despite the "ease" of asking for items through app, nothing accomplished without going to the front desk and asking. Sort of like customer service through phone centers... no one can help, but they still ask if they can do anything else.

Gold member of Bonvoy - got me an upgrade to a 4th floor room looking at another building 10 feet away... hate to wonder what my orginal room would have been.

Will not be staying here again. Go to Hilton next door, much nicer rooms, better service, and amenities. Probably should be 1 1/2 stars instead of 2, but you get my drift.
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Date of stay: July 2022
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
Room Tip: Dont go there.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Larry Irving, General Manager at Le Méridien Essex Chicago
Responded 12 Jul 2022
Hi JSArizona — We recognize your time is valuable and appreciate the feedback you have provided. In order to better uphold our commitment to deliver an exceptional experience we have shared your feedback with our hotel leadership team to investigate this further. Please reach out to frontdesk@lemeridienessexchicago.com and allow us the chance to learn more and improve upon your experience. Thanks again for your time and feedback.
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Jane S wrote a review Mar 2020
Edwardsville, Illinois
4.0 of 5 bubbles
At the time they were doing renovations so the cost of the room was very reasonable. It is located near a bike rack for the blue bikes that you can rent. We used them everyday. It is close to the museum complex and withing a 5 min walk of the lake and the walking trails.
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Date of stay: June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Essex, General Manager at Le Méridien Essex Chicago
Responded 15 Apr 2020
Thank you for taking the time to leave a review. We're pleased to hear that you enjoyed your stay, and we look forward to welcoming you again soon! Best, Management, Hotel Essex Chicago
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vandemusser wrote a review Nov 2021
Asheville, North Carolina
5.0 of 5 bubbles
Stayed here with my wife as part of a travel package for a series of concerts at the Auditorium Theater. I’m always wary when things get packaged together like that, so was prepared to show up to a mediocre hotel experience. Happy to report that this was easily the nicest hotel I’ve stayed at in downtown Chicago.

With the hotel recently renovated, the room we were in was very nicely appointed - tastefully modern with a very comfortable bed, huge TV, and very nice bathroom layout.

The staff were friendly and helpful. The hotel restaurant is quite good and we were given a $15 voucher each day that was good for any meal we had at the restaurant. While the menu isn’t huge, the food we had was nicely prepared and the waitstaff were courteous, professional, and efficient.

Would gladly stay here again and definitely plan on doing so the next time we come back to Chicago.
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Date of stay: November 2021Trip type: Travelled as a couple
Room Tip: Great happy hour from 4-7 PM every day except Sunday. Inexpensive beers and a very nice happy...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Larry Irving, General Manager at Le Méridien Essex Chicago
Responded 8 Nov 2021
Hello Matthew V - Thank you for your kind review and for visiting us recently! We're so happy to hear you enjoyed your time with us. From our "nicely appointed" rooms to our warm and welcoming team members - we're happy to know you enjoyed yourself. Thanks again for your recommendation.
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Shakeita Johnson wrote a review Sept 2020
5.0 of 5 bubbles
I come here monthly and tiara always here with a good attitude and very good customer service at all times. Tiara is very professional at all times. Tiara is very helpful always she’s always on time when I need anything like towels and different questions.
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Date of stay: September 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Essex, Guest Services / Front Office at Le Méridien Essex Chicago
Responded 1 Nov 2020
Thank you for staying with us and writing a review. On behalf of Hotel Essex and Tiara we thank you and look forward to your return.
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Answer from Hedin
Center596 contributions350 helpful votes
If I remember correctly, the restaurant is operated independently. You might not get a free breakfast, but you can still charge the room and therefore get points. I might not remember correctly, tough.
Answer from Chip_govt_traveler
Chicago, Illinois8 contributions2 helpful votes
My room had a small refrigerator, but no microwave oven.
Northern_Traveler00 asked a question Jun 2022
California77,720 contributions475 helpful votes
Did you feel safe in the neighborhood during the day and after dark?
Answer from Greg L
8 contributions1 helpful vote
I walked up into town. It is a nice stroll along the park. I felt very safe. The walk along Michigan Ave was well lit and had a nice crowd, even on Monday and Tuesday.
C6740DYdn asked a question Feb 2020
Washington DC, District of Columbia85 contributions36 helpful votes
1. Can you open the window for fresh air? Are rooms dusty at all? 2. Is car parking available?
Answer from TravelLover171
Brookfield, Illinois58 contributions35 helpful votes
There is valet parking with the hotel at an extra cost. Use spothero parking app and you can get it at a discount. I don't remember if the windows opened.
Answer from happyme
3 contributions
I am unaware of that being the case. I did not pay a $100/night deposit
Ms Cara Maureen wrote a tip 9 Jul
1 contribution
5.0 of 5 bubbles
"Check out Goddess and the Baker, wander Grant Park, and enjoy Chicago from an easy location. "
Read full review
Steven C wrote a tip Jun 2024
12 contributions1 helpful vote
4.0 of 5 bubbles
"There is a parking lot right around the building that is only $14 for 24 hours on the weekend and we saved a lot of money"
Read full review
Caleb I wrote a tip Jun 2024
Norcross, Georgia2 contributions
5.0 of 5 bubbles
"Ask for late check-out and make sure to ask for Jasmine at the front desk & seek out James the concierge."
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Mariah A wrote a tip Jun 2024
1 contribution
5.0 of 5 bubbles
"Super clean and fun. "
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Deyssi R wrote a tip May 2024
1 contribution
4.0 of 5 bubbles
"Pillows could be more “firm” they were too flat in my opinion "
Read full review
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PRICE RANGE
RM 1,067 - RM 1,671 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chicago`s essex hotel chicago, chicagos essex hotel, essex inn chicago, hotel chicagos essex
FORMERLY KNOWN AS
Hotel Essex
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop
NUMBER OF ROOMS
274
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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LE MÉRIDIEN ESSEX CHICAGO: UPDATED 2024 Hotel Reviews, Price Comparison and 306 Photos (IL) - Tripadvisor

Frequently Asked Questions about Le Méridien Essex Chicago
Which popular attractions are close to Le Méridien Essex Chicago?
Nearby attractions include Fox In A Box Chicago (0.4 km), The Loop (0.2 km), and Jazz Showcase (0.3 km).
What are some of the property amenities at Le Méridien Essex Chicago?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Le Méridien Essex Chicago?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Le Méridien Essex Chicago?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Le Méridien Essex Chicago?
Yes, a parking garage, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Le Méridien Essex Chicago?
Conveniently located restaurants include Eleven City Diner, Yolk - South Loop, and Buddy Guy's Legends.
Are there opportunities to exercise at Le Méridien Essex Chicago?
Yes, guests have access to a fitness centre during their stay.
Is Le Méridien Essex Chicago located near the city centre?
Yes, it is 0.7 km away from the centre of Chicago.
Does Le Méridien Essex Chicago offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Le Méridien Essex Chicago?
The staff speaks multiple languages, including English, Spanish, and Ukrainian.
Are there any historical sites close to Le Méridien Essex Chicago?
Many travellers enjoy visiting Garfield Park Conservatory (7.8 km), The Rookery Building (1.0 km), and Holy Trinity Orthodox Cathedral (5.8 km).
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