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There is no denying that this hotel is in serious need of refurbishment, the lobby looked good but the corridors were awful. However:
1. We asked for a room away from construction and were given one without hassle.This did mean we had a lower floor...More
Tried getting receipt for trip, was given the receipt for someone else, then front desk angrily says that was the receipt requested (how would I know some random person's name that stayed there). Then front desk person kept disconnecting phone call when trying to get...More
Response from EssexInnChicago, Front Office Manager at Chicago's Essex InnResponded 5 days ago
Thank you for sharing your experience with us. I am sorry for the experience you had during your stay with us. This is quite shocking and embarrassing as this is not our usual level of service. I would like to follow up with...More
Location is great, hotel is a dump. The curtains had holes in them, the wall unit for air/heat looked as if something had been spilled on it previously and never washed. Not a place I would stay again. Was able to hear every word of...More
We showed up at 4 for check-in (which is a little late in my opinion) and were told that they did not have any rooms ready. The lobby was full of people waiting for their rooms to be cleaned. We finally got a room about...More
US$109 - US$330 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of
the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
We had a shuttle that was arranged by the organizers of our conference, so I am not sure about shuttle options. However, you can take the subway/train for $10 and get to the hotel within 40 mins. The subway stop is 5 min... More
We had a shuttle that was arranged by the organizers of our conference, so I am not sure about shuttle options. However, you can take the subway/train for $10 and get to the hotel within 40 mins. The subway stop is 5 min away from the hotel. I wish I had known about the subway opportunity. I would not have paid extra money for a shuttle.