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Chicago's Essex Inn

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Traveller (551)
Room & Suite (492)
Pool & Beach (14)
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Overview
  • Excellent18%
  • Very good42%
  • Average23%
  • Poor9%
  • Terrible8%
Travellers talk about
“grant park”(246 reviews)
“michigan avenue”(106 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Heated pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
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Reviews (2,114)
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699
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All reviewsgrant parkthe museum campusmichigan avenuesoldier fieldheating systembuckingham fountainwithin walking distancenavy pierwillis towerexercise roomthe loopart institutethe beanview of the lakefew blocksthe magnificent milecoffee maker
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21 - 25 of 1,809 reviews
Reviewed 29 April 2018 via mobile

Right on South Michigan ave, opposite Grant park, good priced hotel, but unfortunately it’s in need of an update, comfortable, and great staff, but dated. An easy walk to the magnificent mile, and just around the corner from Macy, and the Willis tower.

Thank CraterCornwall
Reviewed 29 April 2018 via mobile

Opposite to Hilton Chicago Hotel and not far from Harrison Subway and has at least 3 buses pass the hotel. 10 mins walk to The Bean, 20 mins to Shedd Museum and Field Museum. 5 mins walk to 7 eleven or some museum nearby. Big...More

Thank Daoaksorn
Reviewed 27 April 2018 via mobile

The hotel is ok, the staff are ok. I was unable to work because the wifi wasn’t strong enough for me to connect to any websites. The hotel should either boost the signal or delete all references to free WiFi. Another annoyance was that when...More

1  Thank Alberthanoi
Reviewed 22 April 2018

We weren't sure about the Hotel when we saw it, but we were very surprised how the bellhop and the front desk handle everything. The room was very clean but did not have the luggage rack and we were able to get one from my...More

1  Thank Vermontsteve
Response from EssexInnChicago, Front Office Manager at Chicago's Essex InnResponded 27 April 2018

Hi Vermontsteve, Thank you for taking the time to write us a review. We are delighted you enjoyed your stay! We are always glad to hear our guest had a great time as this shows consistency the of our staff and service. We will be...More

Reviewed 17 April 2018 via mobile

No pool, shoddy elevators and the bathroom is for kids not normal adult size people. Water pressure is more like a gentle rain and hot water fluctuates at random. Staff is great though always helpful with getting a ride when needed.More

2  Thank Dan W
Response from EssexInnChicago, Front Office Manager at Chicago's Essex InnResponded 27 April 2018

Hi Dan, Thank you for your review. We are very sorry to hear that we failed to meet your expectations. Sorry for any confusion with the pool, we don't advertise having a pool on any of our website or partner's website. We have shared the...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$160 - US$502 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$160 - US$502 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (551)
Room & Suite (492)
Pool & Beach (14)
Dining (6)
Amenities (8)
Family and Play Areas (3)
Business Centre & Event Rooms (3)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
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Fileeta C
14 February 2018|
AnswerShow all 9 answers
Response from Henrique C | Reviewed this property |
You must pay and it is very expensive. Hoje to your left no the same street and you Will find a parking for only $10 overnight
1
Vote
Google Translation
MaRy D
19 January 2018|
AnswerShow all 2 answers
Response from EssexInnChicago | Property representative |
Hi MaRy D, Thank you for your interest in the Essex Inn. The hotel does NOT have a pool currently. However, we are at a prime location and would be happy to assist you in finding a local pool nearby.
0
Votes
Rebecca T
31 August 2017|
AnswerShow all 6 answers
Response from EssexInnChicago | Property representative |
Hi Rebecca, the property offers valet parking for 60.00 per night with unlimited in and out privileges. There is also the option for public parking behind the property on 8th and Wabash for 35.00 per night based on... More
1
Vote
Room Tips
"Overpriced and not worth it!"
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"Very good views on Willis Tower, great place :)"
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"The king suite has two walls of windows for a great view"
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"Choose another hotel!"
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