The Congress Plaza Hotel & Convention Center

The Congress Plaza Hotel & Convention Center

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Panorama of the City View Suite at the The Congress Plaza Hotel and Convention Center
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Room & Suite (886)

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Fully refundable before Sat, 1 Jun
RM 1,121
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

3.0
#181 of 207 hotels in Chicago
4.5 of 5 bubbles
Location
3.3 of 5 bubbles
Cleanliness
3.3 of 5 bubbles
Service
3.2 of 5 bubbles
Value
Step inside and experience an extraordinary piece of living history during your next visit to downtown Chicago at the Congress Plaza Hotel. This "Landmark of Chicago Hospitality" has delighted business and leisure travelers for over a century. Guests at the Congress Plaza Hotel can explore art institute, millenium park, buckingham fountain, magnificent mile,museum campus all with in walking distance just by stepping outside our front doors. Situated adjacent to Grant Park, our 14-story property is located along Michigan Avenue, providing unlimited access to the city's finest retail stores, the bustling business district and Chicago attractions.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Restaurant
Breakfast available
Breakfast in the room
Vending machine
Banquet room
Meeting rooms
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Room service
Safe
Cable / satellite TV
Flatscreen TV
Bath / shower
Complimentary toiletries
VIP room facilities
Bottled water
Iron
Private bathrooms
Radio
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Park View
Historic Hotel
Languages Spoken
English, Spanish, Urdu

Location

520 South Michigan Avenue, Chicago, IL 60605
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Midway Airport
14.5 km
See all flights
O'Hare Intl Airport
26.2 km
See all flights
Harrison
4 minChicago L
3,561Reviews81Q+A100Room tips
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Detailed Reviews
Neptunegiver wrote a review Mar 2020
Redford, Michigan7 contributions4 helpful votes
4.0 of 5 bubbles
My wife and I found ourselves looking for the cheapest rooms we could get, for a Chicago trip that popped up out of nowhere. My previous stay in Chicago was cramped and expensive, so I had very low expectations when we booked a room at the Congress Plaza for a fraction of the price. The decor was dated, some long ago painter had rushed and gotten paint on door handles, and the trim was missing along the carpet.
I can imagine these sorts of details would bother some guests, but we didn't mind at all. What I focused on more was the fact that the room was twice the size of the last place I had stayed, and again, for a fraction of the price. The bathroom was twice the size, the bed was just as comfortable as you'd expect from any hotel, and there were multiple surfaces to set things and seats for sitting. It sounds silly to point out seating, but other Chicago hotels I have stayed in were so small they literally did not have tables or chairs in the room.
Due to the very affordable price, my wife and I ended up extending our stay another night just to get a few more things done before leaving the city. I highly recommend the Congress Plaza hotel to anyone who is looking for an inexpensive room where you can spread out and actually feel comfortable for a few days.
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Room Tip: Large room, and large bathroom, at a low price for Chicago hotels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peach Speaks wrote a review Feb 2020
Singapore, Singapore76 contributions57 helpful votes
4.0 of 5 bubbles
This is a historic building and thus the hotel is a bit dated. The lobby and some details of the building are still beautiful. They did some touch-up and changed the furniture in the room but some works need to be done for their bathroom.

The first room we got was kind of disappointing. I could smell the oldness in the room. However, the front desk man was really nice and helpful to move us to another room. This room is bigger and the bathroom seemed much better. After that our stay had been great.

We enjoyed the lovely view of the park and the spaciousness of the room. It is very comfortable to move around and stay in for a while. The location is great. we could walk to anywhere. The Beans and Millennium Park are just a ten min walk. There are convenient stores, coffee shops as well as plenty of restaurants and bars within a short walking distance.

With the price we paid and being in such a good location in downtown Chicago, we think this is quite a good option.
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Date of stay: January 2020
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mahler5 wrote a review Mar 2020
New York City, New York62 contributions19 helpful votes
3.0 of 5 bubbles
I have been at this hotel for the past two weeks. It's easy to see that it was once a glorious, grand hotel, and some vestiges remain. Its mosaics and extensive plaster detail lives next to dreadful 1970s sconces. The carpeting in the hallways is soiled and faded. My room was so cold (radiator heat that I cannot control), that they brought me a space heater and an extra blanket. The electricity in my room went out one afternoon, but they immediately fixed it when I brought it to their attention. The food in their restaurants is not good and is overpriced. The staff has been absolutely delightful and helpful, without exception. I would say that my stay has been a mixed bag. The location could not be better.
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Date of stay: February 2020
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: ask for a room overlooking the park
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JoandBarry wrote a review Aug 2022
Hunston, United Kingdom680 contributions223 helpful votes
+1
Hotel's Favourite
5.0 of 5 bubbles
My husband and I stayed in this hotel for three nights and thought it was very good value for money. It is in a great location, just a few minutes walk from the Buckingham fountain and waterfront and about a 10-15 minute walk to the Bean and the river cruises etc. The hotel looks very impressive from the outside and the lobby area etc is very ornate with old style charm. Staff were friendly and polite. Our room was basic but had a huge comfy bed and a fridge which was a bonus for keeping breakfast items and drinks. Overall we couldn't fault it considering the price we paid.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Will wrote a review Feb 2020
Portsmouth, United Kingdom48 contributions54 helpful votes
5.0 of 5 bubbles
Was in Chicago for a week for work, Congress Plaza was a great location and offered the perfect venue
Hotel filled with history, awesome location right on Lake Michigan.
Parking is available at $40 a night
At check in, I mentioned it was my birthday that week
And was upgraded.
Massive room on the lake front.
Hotel rooms are dated but it still has a modern feel about it
Get amenities in the room
Got to watch the marathon from my room and a film being made out front too
Staff are wonderful and helpful
Had the buffet breakfast one more $23 I expected more
Found a small diner next door - perfect for the Brit who enjoys the American breakfast
Easy to walk everywhere in the city
Felt very safe
Would recommend and will be back next time
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Date of stay: October 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Meagan K wrote a review Oct 2021
6 contributions1 helpful vote
1.0 of 5 bubbles
The state of the hotel room we staying in was downright disgusting. In the bathroom: the shower fixtures are coming off the walls, no plug for the tub, and BLACK MOLD coming through the grout. There was constant fast-paced dripping from tub faucet, incredibly obnoxious at night. I had to drape a towel over the faucet to lead the water quietly to the drain. The toilet plunger inside the toilet gets stuck open so the toilet is constantly running. Eventually, we learned that you need to jiggle the handle until you hear it close. We washed our hair in the sink. Decided we were better off not using the shower.

The coffee maker has a plug that’s too short to work from a table. Has to be plugged in on a nightstand or the floor to reach an outlet. Not sure what the room was cleaned with but everything was damp and sticky when we checked in - most notably, the bathroom floor and bed. The bed smelt like acetone. The room next to us was booked with multiple young children. The third night, I called the desk after 10pm and they sent security up to tell us that WE got the noise complaint before realizing we were the ones who called. I went to use the body lotion and found someone else’s hair (and crusty lotion on both from possibly refilling) on the inside of the cap. We didn’t touch any other unsealed products after that.

The staff brought up a small and very damaged portable heater upon our request even though it was cold enough to have them in the rooms to start with. Over all, we felt as though we were staying with someone who could barely afford to put us up. What a repugnant experience for a honeymoon trip.
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Date of stay: October 2021
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Room Tip: Get a room on the outside of the building. Rooms facing the interior look out onto the roof of...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NDEEVEE wrote a review Nov 2022
Illinois149 contributions94 helpful votes
+1
3.0 of 5 bubbles
1 night stay for a dinner & theatre night out with friends.

This is the best deal you will find in Chicago in an ideal location to see Chicago’s best sights as long as you don’t mind a historically significant building that is need of some love. Room 603 was IDEAL right near the elevators with a spectacular view through bay windows of the front lawn of Chicago. Common areas are maintained but the hallways & details of the room need help. Having said that, my room was spotless, bed was firm & comfortable, bedding was lovely & appeared to be new.

Clientele is mixed everything from polished business people to tourists & ahem, partiers.

This property may also interest those wanting to experience the hotels haunted history. If so, make sure to wander beyond all the odd doorways & staircases into seemingly abandoned corridors where from on step to the next you feel like you’ve crossed into another building entirely or maybe even another dimension. Take advantage of the very willing staff to fill you in on the insider knowledge of the hotels quirky folklore.

So, if your looking to be on the move in Chicago seeing all our glorious city has to offer you might want to stay here, get a good nights rest & use your travel funds eating at our incredible restaurants, seeing our museums , the symphony, the opera & squeezing in as many architecture tours as possible & best of all, seeing our lakefront & landscapes that are all FREE !
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Date of stay: November 2022Trip type: Travelled solo
Room Tip: Park @ Grant Park South Garage. It’s a 5 minute walk. $20 if your in between 3-6 for overnight....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MartletwyOnTour wrote a review Oct 2020
Wales, United Kingdom55 contributions62 helpful votes
4.0 of 5 bubbles
We actually travelled in January 2019 and used the Congress as our base for a few days in Chicago.

For such a grand and historic hotel, I was surprised to see the prices to be as competitive as they were but then reading the online reviews, I could see that they were decidedly mixed.

The reception area and welcoming hall really are splendid and speak of an ornate and historic building in the heart of the Windy City - incredibly impressive.

But once up into the lifts and along the corridors towards our room, you could see the failings of this hotel. Some of the basics just need some good old fashioned TLC. But then it is a big old building and that will require a lot of TLC! But it wouldn't take so much decorating and care to really lift the quality of the upstairs to match the downstairs.

Our room was absolutely fine. Plenty of space but again, missing those little finishing touches of class. But then, with a view looking out over Lake Michigan, we really couldn't complain too much!!
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Date of stay: January 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rolshchikov-Dmitry wrote a review Mar 2020
Moscow, Russia515 contributions97 helpful votes
+1
4.0 of 5 bubbles
Very nice old hotel. It’s preserved quite well and is being renovated on some floors. The room was spacious, well equipped and clean. WiFi is very fast and stable. The location of the hotel is perfect - all main attractions in the Loop are in the walking distance, and there are also L-train stations and bus stops nearby.
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Date of stay: October 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kim wrote a review Aug 2021
Pittsburgh, Pennsylvania13 contributions2 helpful votes
3.0 of 5 bubbles
A friend and I stayed here for a few days in July. We saw very few employees, but had no problem with check-in or asking the hotel to hold our bags on the first and last days. The lobby is pretty, and our room was very clean and spacious although it definitely had an outdated feel. The bed linens are not exactly chic, and each bed in our two queen room came with several decorative pillows but only one actual standard pillow. The shower had some issues with poor water pressure and standing water as well, although this wasn't enough of a nuisance to address for us. On the plus side, our room had high ceilings, THREE closets, and a large dresser. The location was also perfect. Close to the train from O'Hare as well as the ME line, Millenium and Grant Parks, and walkable to the aquarium and art and history museums, the path along the lake, the riverwalk area where the boat tours leave from, and enough restaurants. I'd stay here again because it served as a solid homebase for our explorations.
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Date of stay: July 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erica S asked a question Apr 2022
Melbourne, Australia33 contributions48 helpful votes
Hi does the hotel have laundry facilities so you can do your own laundry thanks
Answer from shaq735
Chicago, Illinois1 contribution2 helpful votes
sorry we do not have self laundry . we provide dry cleaning
Sylvia S asked a question Mar 2022
How close are you to Amtrak
Answer from shaq735
Chicago, Illinois1 contribution2 helpful votes
amtrak station is less then one mile
timothy w asked a question Mar 2022
Royal Oak, Michigan
How old do you have to be to check into The Congress?
Answer from shaq735
Chicago, Illinois1 contribution2 helpful votes
18+ with a valid credit card and id can stay
trump2024win asked a question Feb 2022
Chicago, Illinois2 contributions
What's the biggest room in the hotel
Answer from eja117
New England544 contributions135 helpful votes
Lobby?
MinneSorta Nice wrote a tip Yesterday
Minnesota12 contributions2 helpful votes
4.0 of 5 bubbles
"Bring your own pillows"
Read full review
Donna C wrote a tip Apr 2024
1 contribution1 helpful vote
2.0 of 5 bubbles
"Don’t stay here. Old and dilapidated!"
Read full review
RONDA L wrote a tip Apr 2024
1 contribution
3.0 of 5 bubbles
"There are other nice, affordable options in downtown Chicago"
Read full review
Sian wrote a tip Nov 2023
Javea, Spain15 contributions7 helpful votes
3.0 of 5 bubbles
"Parking nearby"
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MsFlossy wrote a tip Oct 2023
Ireland414 contributions155 helpful votes
1.0 of 5 bubbles
"Open lot Parking at rear by Harrison CTA"
Read full review
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PRICE RANGE
RM 736 - RM 1,106 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
congress plaza chicago, hotel congress plaza, congress hotel chicago, congress plaza hotel chicago
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop
NUMBER OF ROOMS
851
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE CONGRESS PLAZA HOTEL & CONVENTION CENTER (R̶M̶ ̶1̶,̶1̶1̶0̶) RM 963: UPDATED 2024 Reviews, Price Comparison and 2,073 Photos (Chicago, IL) - Tripadvisor

Frequently Asked Questions about The Congress Plaza Hotel & Convention Center
Which popular attractions are close to The Congress Plaza Hotel & Convention Center?
Nearby attractions include Symphony Center - Chicago Symphony Orchestra (0.4 km), The Loop (0.3 km), and Buckingham Fountain (0.5 km).
What are some of the property amenities at The Congress Plaza Hotel & Convention Center?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Congress Plaza Hotel & Convention Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Congress Plaza Hotel & Convention Center?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to The Congress Plaza Hotel & Convention Center?
Conveniently located restaurants include Buddy Guy's Legends, Cafecito, and Meli Cafe.
Are there opportunities to exercise at The Congress Plaza Hotel & Convention Center?
Yes, guests have access to a fitness centre during their stay.
Is The Congress Plaza Hotel & Convention Center located near the city centre?
Yes, it is 0.4 km away from the centre of Chicago.
Are any cleaning services offered at The Congress Plaza Hotel & Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Does The Congress Plaza Hotel & Convention Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Congress Plaza Hotel & Convention Center?
The staff speaks multiple languages, including English, Spanish, and Urdu.
Are there any historical sites close to The Congress Plaza Hotel & Convention Center?
Many travellers enjoy visiting Garfield Park Conservatory (7.7 km), The Rookery Building (0.7 km), and Holy Trinity Orthodox Cathedral (5.6 km).
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