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Embassy Suites by Hilton Chicago Downtown

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#87 of 185 Hotels in Chicago
Certificate of Excellence
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1 room 2 adults 0 children
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Embassy Suites by Hilton Chicago Downtown
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2,184 Reviews from our TripAdvisor Community

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Showing 2,122: English reviews
Reviewed yesterday NEWvia mobile

Just came home from 3 days and 2 nights in downtown Chicago. My best friend and I stayed here for a girls night away. The cocktail hours were lovely. The breakfast gave tons of great options. The room was cozy with comfortable beds and plenty of space. The best part of our experience by far was the service! Marrisa at...

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Helpful?
Thank AmandaJoy11
Round Rock
Reviewed yesterday NEW

Can't even begin to describe this stay. Put it this way......should have picked a hotel in the suburbs the day after Inauguration Day! As soon as we turned the corner onto State St. we witnessed a full on riot! A sea of protesters in the streets and the Chicago PD out in full effect! It was just something you don't...

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Helpful?
Thank Matt0321
chicago
Reviewed 5 days ago NEW

Loved everything about this Hotel! Its right in the heart of Chicago we walked to Navy Pier, to Water Tower Place and many restaurants. The kids loved the hotel pool but I felt it was small for the size of the hotel and over chlorinated. We were surprised that our one bedroom suite had 3 sinks including a wet bar...

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Helpful?
Thank travelerobek
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, Thank you for leaving a review on your recent stay with us! I'm delighted to hear how much you loved every aspect of your stay and how you were pleasantly surprised with the amenities in your suite! We look forward to welcoming you back during your next visit to the area!

Roanoke, Virginia
Reviewed 5 days ago NEW

It didn't start well when the wait to check-in took 25 minutes and the room wasn't available. It didn't go well when we finally got to check-in that our room wasn't ready for another hour. The facility was very crowded and noisy. We learned that it was spring break for a number of schools in the area but the facility...

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Helpful?
1Thank Slovak95
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, Thank you for taking the time to leave a review – your feedback is extremely important to us. I regret to hear that you were not fully satisfied with everything about your stay due to the heavy traffic we experience at busy times of the year. Our entire team works diligently to help ensure that every aspect of our...

Reviewed 6 days ago NEWvia mobile

Picked the Embassy Suites due to its good location near the State and Grand Red Line stop. It's convenient for navigating around the city while being within walking distance of magnificent mile. The checkin process was very smooth and as a Hilton Gold member, I received the gift bag correct down to my specified snack preference. Not all hotels follow...

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Helpful?
Thank WindyCity1255
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, Thank you for leaving such a thorough review - we always appreciate hearing our guests feedback and I'm so happy that you found our staff to provide you with the most impeccable customer service! I'm so glad that we exceeded your expectations in so many areas - it sounds like you had the perfect trip! I hope it's not...

Reviewed 6 days ago NEWvia mobile

I love this hotel! The staff are so friendly! This is the fifth time I have stayed here, I hope to be back next year! The breakfast is outstanding! The rooms are clean and oh so comfortable! The evening reception is one of the best! The servers are totally professional and go above and beyond to make their guests happy!...

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Helpful?
Thank Jean G
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, Thank you so much for your wonderful review! I’m glad to see that so many aspects of our property continue to bring you back. We appreciate your loyalty as a highly-valued guest and feel pretty honored to be your top choice when you visit the area. We hope to welcome you back again soon as well!

Findlay, Ohio
Reviewed 6 days ago NEW

This hotel is convenient and affordable in downtown Chicago! Rooms were clean and spacious. The Mezzanine area was great for meeting with our friends for cards and cocktails when we weren't site-seeing. So many great places to eat within blocks and only 4 blocks to Michigan Ave.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank buma20152015
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, Thank you so much for you review! It sounds like our property provided you with the comfort and convenience you were searching for, and we’re happy to hear that you got to enjoy all of the exciting attractions right down the street! We hope to welcome you back again soon!

Bendigo
Reviewed 1 week ago

All suite hotel with great space and vibe. Good area in Chicago close to the Magnificent mile, Chicago river walk and within walking distance to Millenium Park. Evening reception was a bonus. The only downside was breakfast finishing at 9:30 am.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Dennis O
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, Thank you for your review! It’s truly our pleasure to provide each of our guests with a memorable and rewarding stay. It sounds like you got to enjoy a lot of the exciting activities nearby, and we hope to welcome you back soon for another fun adventure!

Grand Haven, Michigan
Reviewed 1 week ago

We were so pleased with our accommodations and the amenities. Location is convenient to shopping, restaurants and shows. Staff friendly and you can't beat the breakfasts and "happy hour". We will be back!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank karenpB851UU
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, Thank you so much for leaving such a great review on your recent stay with us! I’m delighted to hear how satisfied you were with our impeccable service and accommodations – our staff takes great pride in going above and beyond for each of our valued guests. Our entire team looks forward to your return!

Countryside, United States
Reviewed 1 week ago

Really enjoyed our family outing to the city while staying at Embassy Suites. We had two rooms and both were great and I found a great deal shopping online. Location to shopping and dining was perfect. We will for sure be back!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank sheilaf481
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, Thank you for sharing such a wonderful review! I’m delighted to hear that your family had a memorable experience while staying with us, and excited to hear that you’ll be visiting us again! Our entire team looks forward to your return!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Embassy Suites by Hilton Chicago Downtown

Address: 600 North State Street, Chicago, IL 60654-3853
Region: United States > Illinois > Chicago > Near North Side
Price Range: RM494 - RM1,602 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Chicago Downtown 3.5*
Number of rooms: 358
Reservation Options:
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Also Known As:
Downtown Chicago Hotel
Embassy Suites Chicago
Chicago Embassy Suites
Hotel Style:
#50 Business Hotel in Chicago
#57 Family Hotel in Chicago
#66 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Chicago Downtown staff and other travellers.
17 questions
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Questions? Get answers from Embassy Suites by Hilton Chicago Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose any room here. Very dirty hotel.”
 of 5 bubbles Matt0321, 22 Jan 2017 | Read review
“get a high floor to avoid the noise at the base of the atrium.”
 of 5 bubbles WinamacBoiler, 4 Jan 2017 | Read review
“Get a room away from the elevators”
 of 5 bubbles Y874UUmiken, 31 Dec 2016 | Read review
“Higher floor to help with street noise”
 of 5 bubbles 903dyanm, 30 Dec 2016 | Read review
“ask for a room that isn't directly facing the courtyard, if possible (for noise purposes)”
 of 5 bubbles joef476, 30 Dec 2016 | Read review
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