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Embassy Suites by Hilton Chicago Downtown

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#87 of 185 Hotels in Chicago
Certificate of Excellence
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1 room 2 adults 0 children
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Embassy Suites by Hilton Chicago Downtown
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2,177 Reviews from our TripAdvisor Community

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Showing 2,115: English reviews
Bendigo
Reviewed 4 days ago NEW

All suite hotel with great space and vibe. Good area in Chicago close to the Magnificent mile, Chicago river walk and within walking distance to Millenium Park. Evening reception was a bonus. The only downside was breakfast finishing at 9:30 am.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Dennis O
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, Thank you for your review! It’s truly our pleasure to provide each of our guests with a memorable and rewarding stay. It sounds like you got to enjoy a lot of the exciting activities nearby, and we hope to welcome you back soon for another fun adventure!

Grand Haven, Michigan
Reviewed 4 days ago NEW

We were so pleased with our accommodations and the amenities. Location is convenient to shopping, restaurants and shows. Staff friendly and you can't beat the breakfasts and "happy hour". We will be back!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank karenpB851UU
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, Thank you so much for leaving such a great review on your recent stay with us! I’m delighted to hear how satisfied you were with our impeccable service and accommodations – our staff takes great pride in going above and beyond for each of our valued guests. Our entire team looks forward to your return!

Countryside, United States
Reviewed 1 week ago

Really enjoyed our family outing to the city while staying at Embassy Suites. We had two rooms and both were great and I found a great deal shopping online. Location to shopping and dining was perfect. We will for sure be back!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank sheilaf481
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, Thank you for sharing such a wonderful review! I’m delighted to hear that your family had a memorable experience while staying with us, and excited to hear that you’ll be visiting us again! Our entire team looks forward to your return!

Reviewed 1 week ago

Overall The Hotel Was Exactly What We Wanted. Clean. And Everyone Was Nice. Close To Navy Pier. Walking Distance To The Free Trolley. Loved The Made To Order Complimentary Breakfast. Would Visit Again When The Weather Is Warmer Since There Is No Attached Overnight Parking Garage.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank stevenL1051HT
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, Thank you for sharing your review! We’re so happy to hear that our hotel suited all of your needs and exceeded your expectations. Chicago tends to get pretty chilly around this time, but thankfully our guests have the option of using valet parking service that leads straight from the garage to our lobby. We’re looking forward to welcoming you...

San Antonio, Texas
Reviewed 1 week ago via mobile

This hotel is in a great location downtown. It is within walking distance of the Magnificent Mile and excellent restaurants. The staff were very helpful and friendly. As with all Embassy Suites, cooked to order breakfast is included, which was great. It was very organized so the lines moved well. The common areas were always clean, nice and neat. If...

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Helpful?
Thank J S
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, Thank you for taking the time to review your recent stay with us. I'm glad to hear that you found our staff to provide you with the highest level of customer service, and that your overall stay was nothing but rewarding. We're always working on ways to improve our hotel's interior, and hope that you'll be visiting us again...

Ste. Anne, Manitoba
Reviewed 1 week ago

Rooms and location are a key to the success of this hotel. Breakfast is great! subway is a block away. Grocery store nearby. Rooms are large and very quiet from the street noise. Walkable to all main attractions in the area. Our family had 4 rooms and all were great. parking at hotel worked well.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank W1862EFcathys
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, Thank you for taking the time to share your praiseworthy review of our hotel! We’re always excited to hear when our guests enjoy not only our hotel itself, but all of the fun activities nearby! We hope to see you again soon for another adventure in the city!

Indiana
Reviewed 2 weeks ago

My wife and I stay here or the ES on N. Columbus when we bring the kids into the city. This location is preferable to the other one in my opinion, but they're both good. The pool area is really warm, the breakfast area is big enough and the breakfast is good, and the people at the front are helpful....

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Thank WinamacBoiler
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, Thank you so much for your outstanding review! We’re always thrilled to hear when our guests have such a memorable and rewarding stay. We hope that our property will continue to be your top preference during your future trips to Chicago!

Grand Rapids
Reviewed 2 weeks ago

We've stayed here many times, the hotel experience is always consistent. Suites are nice-sized and seem like small apartments. We visit Chicago several times a year for a quick get-away and feel the suite provides our own private "condo" at a much lower cost. Breakfast is only so-so and we will skip it frequently. Great location, close to everything on...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank davidmJ8458TM
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, Thank you for taking time to write a review on your stay with us this past holiday season. We’re glad to hear that you found the size comfort of our guest suites to fit your needs perfectly. We hope this means that we can expect to welcome you back to our hotel again soon!

Sylvania, Ohio
Reviewed 2 weeks ago

We had a wonderful time. This hotel is in a perfect location. The only problem is that it is way understaffed. Long waits were the norm. They could definitely improve on this. They also needed more entertainment for the kids. They promised games on New Year's Eve but didn't have enough.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank dubielfamily4
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, Thank you for taking the time to share your recent stay with us. I regret to hear that you were not fully satisfied due to the high traffic and demand we experienced this past holiday. Our entire staff pitches in during this time to help ensure our complimentary services run as efficiently as possible. Although the games we provide...

Reviewed 2 weeks ago via mobile

My friends and I decided to take a random trip to Chicago from Milwaukee for New Years Eve. Initially we made a reservation for a king suite, but this would have been cramped since there were 4 of us. Fortunately we learned 2 bed suites became available and reservations allowed us to change our room with no issue! The hotel...

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Helpful?
Thank TxDiva719
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, Thank you so much for leaving such a rave review – your compliments are much appreciated! It sounds like our hotel was the ideal destination for all of your ventures throughout the city, and we were able to offer everything you needed to have a fantastic weekend! We hope it’s not too long before we have the pleasure of...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Embassy Suites by Hilton Chicago Downtown

Address: 600 North State Street, Chicago, IL 60654-3853
Region: United States > Illinois > Chicago > Near North Side
Price Range: RM496 - RM1,572 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Chicago Downtown 3.5*
Number of rooms: 358
Reservation Options:
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Also Known As:
Downtown Chicago Hotel
Embassy Suites Chicago
Chicago Embassy Suites
Hotel Style:
#50 Business Hotel in Chicago
#57 Family Hotel in Chicago
#66 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Chicago Downtown staff and other travellers.
17 questions
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Questions? Get answers from Embassy Suites by Hilton Chicago Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a high floor to avoid the noise at the base of the atrium.”
 of 5 bubbles WinamacBoiler, 4 Jan 2017 | Read review
“Get a room away from the elevators”
 of 5 bubbles Y874UUmiken, 31 Dec 2016 | Read review
“Higher floor to help with street noise”
 of 5 bubbles 903dyanm, 30 Dec 2016 | Read review
“ask for a room that isn't directly facing the courtyard, if possible (for noise purposes)”
 of 5 bubbles joef476, 30 Dec 2016 | Read review
“Corner rooms have nice views.”
 of 5 bubbles FunMomO, 29 Dec 2016 | Read review
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