Holiday Inn Chicago Downtown - Wolf Point

Holiday Inn Chicago Downtown - Wolf Point

Traveller (57)
Double Queens. Lots of space
Room & Suite (55)
Holiday Inn Chicago Downtown - Wolf Point
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RM 821
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About

4.5
#145 of 207 hotels in Chicago
4.7 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Holiday Inn Chicago Dwtn - Wolf Point, overlooking the Chicago River, offers breathtaking cityscape views. Centrally located in River North, Fulton Market, and The Loop, guests are steps away from attractions like dining and attractions on the Riverwalk, Millennium Park events, Magnificent Mile shopping, Willis Tower's Ledge, and The Art Institute of Chicago. Freshly redesigned and well-appointed guestrooms feature 49-inch LG TVs, a mini-fridge, a Keurig coffee maker, and free Wi-Fi. Enjoy an exhilarating workout at our 24-hour fitness center, take a swim in our heated and lap-lined indoor pool, and be sure to stop by Riverbend Market for a quick snack, barista coffee, or a meal on the go. Waterview, the onsite restaurant and bar, offers chef-crafted selections and exciting twists on comforting favorites. Enjoy a refreshing cocktail, wine, or local craft beer at our chic, two-sided bar with panoramic skyline views.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Taxi service
Car park
Wifi
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Sauna
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Kids' meals
Wine / champagne
Highchairs available
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
Doorperson
First aid kit
24-hour front desk
Express check-in / check-out
Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Wardrobe / wardrobe
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Radio
iPod docking station
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
River View
Harbour View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book summer and save at participating US IHG hotels.

Location

350 W Wolf Point Plaza Building 2, Chicago, IL 60654
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Midway Airport
14.8 km
See all flights
O'Hare Intl Airport
24.6 km
See all flights
Merchandise Mart
5 minChicago L
48Reviews51Q+A10Room tips
Traveller rating
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Detailed Reviews
msamandalong wrote a review Apr 2023
Vancouver, Canada72 contributions3 helpful votes
+1
Hotel's Favourite
5.0 of 5 bubbles
Not your typical Holiday Inn! This hotel is central to everything in downtown Chicago and easily walkable to restaurants, landmarks and shopping. Our hotel room view was incredible and the lounge/lobby/bar is a great place to gather. We stayed with a group of nearly 50 and it was smooth check-in, service and comfort!
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Date of stay: February 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kaitie S, Marketing at Holiday Inn Chicago Downtown - Wolf Point
Responded 10 Apr 2023
Dear msamandalong, thank you for sharing your feedback with u son TripAdvisor! We are pleased to read you enjoyed your stay with us, especially our ideal location in downtown Chicago, stunning views of the cityscape & river, and our efficient staff. We hope to welcome you back as our guest on future trips to the city!
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kate055 wrote a review Sept 2022
Ireland204 contributions182 helpful votes
5.0 of 5 bubbles
This is probably one of the best choices in Chicago it’s not in the busy city but is easy walking distance to everything. The rooms are excellent spacious with a fridge and tea and coffee maker.The staff are friendly and the beds are probably most comfortable I have ever slept in and the pillows I wanted to take one home.the biggest shout out has to go to the housekeeping staff who worked tirelessly and the hotel is spotless our room was serviced every day to the highest standard.the only negative is the river bend market the prices are exorbitant and to be asked verbally if you are going to leave a tip when you are purchasing a bottle of milk! Luckily there is a CVS and Starbucks 5 min walk. Clark st is a 15 min walk with lots of choices for food Beatrix is great food. The best night we had was at Nittis supper club great food and entertainment if you can get a reservation don’t hesitate.The bar and restaurant is a huge space which makes it devoid of any atmosphere might explain why very few people seem to eat or drink here. We would highly recommend to stay here.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kaitie S, Marketing at Holiday Inn Chicago Downtown - Wolf Point
Responded 13 Sept 2022
Dear kate055, Thank you for sharing your 5-star review with us on TripAdvisor! We appreciate the honorable mention as one of the best hotel choices in Chicago. We too like to think our spacious guest rooms, ample amenities, and attentive staff set us apart from other options in the downtown area. We look forward to hosting you on your next trip to downtown Chicago!
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christopherbO9687MP wrote a review Sept 2022
Acton, Massachusetts710 contributions206 helpful votes
4.0 of 5 bubbles
The Holiday Inn Chicago - Wolf Point has excellent room and lobby services in a downtown location adjacent to the Chicago River's confluence (where the North & South Branches come together. The view outside my upper floor room was excellent: with both the stream of riverboat traffic and the various railroad terminals on the other side of the river always putting on a show. The view looking south also gives a glimpse of the canyon of classical & modern Chicago skyscrapers that have been built on both sides of the River. This hotel is also convenient to Chicago's River Walk.

The hotel's lobby is located on the 15th floor of this multi-use skyscraper (located next to the Merchandise Mart). The hotel staff was helpful in arranging our trips each day, such as for the Chicago Architecture boat tour. I'd recommend pre-purchasing the breakfast that's available each morning; that made picking it up each morning easier. Note this hotel doesn't offer a breakfast buffet; you'll need to order individual breakfasts from the market/convenience store in the lobby. The breakfasts were decent; and service was quick.

One suggested improvement for the hotel would be to improve the outside signage. There's only a small lobby sign and no outside sign that lets you know this is a Holiday Inn. Fortunately I usually had a cab driver who remembered that this is a Holiday Inn (not every cabbie may know about the reopened hotel); the hotel can be tough to find if you're walking and are unfamiliar with the area.
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Date of stay: September 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: south views offer the best Chicago River views
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kaitie S, Marketing at Holiday Inn Chicago Downtown - Wolf Point
Responded 29 Sept 2022
Dear christopherbO9687MP, Thank you for sharing you feedback with us on TripAdvisor! Our central downtown location affords us truly unparalleled city & river views from our common areas on the 15th floor and many of the guest rooms. It is great to read that our skilled concierge team helped to book your Chicago adventures. The architecture tour is a must-do! We are pleased to share that plans for exterior signage are in the works so that our building is more recognizable from the street level. We hope to host you as our guest in the future!
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GoddessOfTacos wrote a review Nov 2023
5 contributions
+1
5.0 of 5 bubbles
From beginning to end, everything was FABULOUS. My main concern with any hotel stay is always the cleanliness of the room/building. My room was immaculate. Hotel was beautifully redecorated. Every interaction with every staff was friendly and helpful. I stayed 4 nights for a business trip but will come back with family. I highly recommend this hotel for ALL. I didn't have a chance to see/use the pool area, but the room and everythings else was wonderful. The bathroom even had hand soap in a bottle so you didn't have to use the tiny bar soap that gets all over the counter. Only surprise was that there were no direct USB connectors in the outlets (as many hotels have upgraded to include this) but the WiFi works great and you can even download an app to cast your phone screen to the TV.
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Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Call the front desk and ask! They are super helpful.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kaitie S, Owner at Holiday Inn Chicago Downtown - Wolf Point
Responded 21 Nov 2023
Dear GoddessOfTacod2001, thank you for sharing your excellent review with us on TripAdvisor! We are pleased to read you enjoyed our clean spaces, stylish decor, and friendly staff. We hope to welcome you back as our guest on future trips to Chicago!
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bbradshaw_26 wrote a review Sept 2023
Las Vegas, Nevada623 contributions130 helpful votes
3.0 of 5 bubbles
My stay at the holiday inn was very average. I'll probably look to stay elsewhere next time I'm in Chicago. Location was perfect for proximity to our office. As many mentioned, the mattress was comfortable.

When I first walked into the room, I saw a few ants over by the coffee maker. No big deal...killed the ants. What was just a couple ants became 10-15 ants. Right then, housekeeping knocked on the door to ask how my room was. I told her there were ants. She didn't seem to understand so I showed her the squished ants in a tissue. She kind of shrugged and left, which told me requesting a different room would probably have the same issue. So the ants kept me company for 5 days.

Water pressure and temperature was good. Bathroom is small with toilet paper touching your side when you sit on the toilet. (I'm 5'11" and 200 lbs) Not a fan of community hand soap, body wash etc. Luckily brought my own. Lastly, out of 4 pillows, 3 were firm and thick and 1 was a feather pillow that squished flat at night. Oh, and unless you are in an exterior room, just plan on keeping the curtains closed.
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Date of stay: September 2023Trip type: Travelled on business
Room Tip: Check in on first floor then elevator up to the 15th floor to guest elevators.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kaitie S, Owner at Holiday Inn Chicago Downtown - Wolf Point
Responded 5 Sept 2023
Dear bbradshaw_26, thank you for taking the time to share your feedback with us on TripAdvisor. What you have described is far the clean and comfortable experience we strive to provide our guests, and we wish to extend our sincerest apologies. We can assure you that your comments have been shared with our Director of Housekeeping so we can further counsel our staff. We hope our convenient location, comfortable beds, and ample amenities bring you back as our guest on future trips, as we would love a second opportunity to display our true levels of hospitality.
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Bill wrote a review Dec 2022
Chicago, Illinois192 contributions664 helpful votes
4.0 of 5 bubbles
IHG Diamond.

Traveled with friends for a long weekend and decided to stay here. I had stayed here before the renovations and overall they did a good job.

Pros:
Location: Tucked away in a quiet part of River North.
Rooms: Updated with new fixtures, furniture, etc.
Bar/Restaurant: Bartenders were nice and the breakfast was tasty.
Lobby: They did a good job in the lobby, we watched all the morning World Cup matches on the big screens.

Cons:
Location: It is really tucked away and hard to find if you are unfamiliar with the area.
Upkeep: Some of the furniture and the sink in the bathroom were already starting to get rundown. Especially the sink, there was mold already growing on parts of it.
Morning Restaurant Staff: We and other guests waited for about 20 minutes before anyone came to take our order. The concierge and others said they were trying to get her, but were untrained in how to take orders.
Awkward spaces in rooms: Rooms were huge, but there were also huge spaces that were awkward, you could have fit another queen bed in the space that we had in the room. Maybe a couch to break up the space would be worth while.

Overall, it had everything we were looking for and the facelift was nice. It's a good option if you're looking for a place to stay in Chicago.
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Date of stay: December 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kaitie S, Marketing at Holiday Inn Chicago Downtown - Wolf Point
Responded 13 Dec 2022
Dear BillB619, thank you for sharing your feedback with us on TripAdvisor & for being a Diamond IHG One Rewards Member! It is always a pleasure to welcome back a returning guest and we are thrilled to read you enjoyed our newly reimagined spaces, friendly restaurant staff, and quiet downtown location. Your comments regarding your guest room bathroom, & breakfast service have been shared with the proper department so that we may focus on those areas. We hope to host you again in the future!
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RedLily1968 wrote a review Sept 2023
St. Johns, Florida183 contributions50 helpful votes
2.0 of 5 bubbles
Positives - the bed was comfortable, the hotel is in a good location & the doormen are friendly and helpful. Negatives - I get to my room after a long day & neither of my keys work. My coworker calls & says her keys don’t work either (we had been checked in by the same woman the day before). Normally wouldn’t be a big deal if I was anywhere near the front desk but my room was about the furthest from the elevator as you could get, which you then have to take to the 15th floor & walk across to another set of elevators to then take down to the front desk. I told the woman at the desk my key didn’t work in which she just said “ID”. No sorry that happened, no sorry you had to walk a mile to get another key. Zero friendliness or customer service. I get a new key & enter my room to see my towels still on the floor. I called Guest Services to say housekeeping never came & at the least needed washcloths. He apologized & I left for dinner. I returned to the room that night to see they had dropped off the washcloths but that was it. The towels were still on the floor. I could see a black spot on the towels and as I got closer could see they were a cluster of ants! I killed them, called the front desk & he apologized and said he’d inform housekeeping. Worst night sleep because though I never saw them anywhere else I kept turning on the lights to make sure they weren’t in the bed. I got up the next morning to see a few more ants on the towels. Housekeeping did come that day & though the towels were gone I could still see a few ants crawling along the grout line. This hotel would not be my choice for a vacation trip.
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kaitie S, Owner at Holiday Inn Chicago Downtown - Wolf Point
Responded 29 Sept 2023
Dear RedLily1968, What you have described is far from the comfortable stay and 5-star service we strive to provide our guests and we wish to extend our sincerest apologies. We take reports of this nature very seriously and can assure you that your comments have been shared with the proper department heads so we can further investigate and counsel our staff. We greatly appreciate your feedback.
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Ralph wrote a review Sept 2022
1 contribution
4.0 of 5 bubbles
The hotel at Wolf Point was recently renovated and has a very chic bar/lobby on the 15th floor. The Riverbend Market inside the hotel also has lots on options and snacks. It’s in a great location (River North) very walkable with short commutes to places near downtown Chicago such as The South Loop, Hyde Park, Navy Pier, & Logan Square. The staff was very helpful and accommodating, always asking if we needed anything, and going the extra mile. We didn’t catch everyone’s name but special thanks to Danny, Loretta, Phyllis, and many others.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kaitie S, Marketing at Holiday Inn Chicago Downtown - Wolf Point
Responded 9 Sept 2022
Dear Ralph, thank you for sharing your feedback with us on TripAdvisor! It is great to read that you enjoyed our modern design, central downtown location, and snack options at Riverbend Market. We were also pleased to read that our friendly staff added to your great experience at the Holiday Inn Chicago Downtown! We hope to welcome you back as our guest in the future
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AlnDebbie wrote a review Oct 2022
Binghamton, New York26 contributions9 helpful votes
5.0 of 5 bubbles
We went to Chicago for a convention held at Wolf Point Holiday Inn. The front desk staff of Loretta, Phyllis, and MoniQue greeted us with smiles and joined in my husband's (sometimes lame) jokes and puns. The Bellman, Robert, referred us to a fun local bar with great food and prices. The hotel was beautiful, with stunning views of the city. The lobby, which strangely is located on the 15th floor, is large, airy, and warm with a water wall, ample seating, and a nice bar in the center. Javier and Ignacio at the bar were wonderful, polite, and very professional. Bar prices were a little steep. We did not eat in the restaurant, but the food provided for the convention was delicious, even the scrambled eggs and fruit trays for breakfast!
The rooms were plenty large enough, and the beds comfortable. We were all very pleased and would recommend to anyone.
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Date of stay: September 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kaitie S, Marketing at Holiday Inn Chicago Downtown - Wolf Point
Responded 18 Oct 2022
Dear AlnDebbie, Thank you for sharing your feedback with us on TripAdvisor! It is great to read of the many positive experiences you had with our staff! We will be sure to share your kind words with them. We are pleased to read you enjoyed the contemporary décor and stunning skyline views throughout the hotel. It was our pleasure to host you, and we hope to welcome you back as our guest in the future!
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Islander1971mv wrote a review Nov 2022
Edgartown, Massachusetts111 contributions64 helpful votes
4.0 of 5 bubbles
Recently attended a conference held at this hotel. Overall it’s a great hotel and an amazing location downtown. But some oddities are the first floor lobby checkin then you must use an elevator to the 15th floor to go to another set for the rooms. On the 15th floor is another front desk that has limited services if any. They also have a small market place for the usual items and are able to order breakfast selections when you sit at the near by bar and tables. There seems to be no lunch or room service and very limited food options at the bar in the evening. The rooms are clean and some with incredible views. Conference rooms are split between the 15th and 14th floors. Even with the oddities I’d stay again just for the city sites.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kaitie S, Marketing at Holiday Inn Chicago Downtown - Wolf Point
Responded 17 Nov 2022
Dear Islander1971mv, thank you for sharing your feedback with us on TripAdvisor! We are pleased to read you enjoyed our central downtown location, and scenic cityscape & river views. While the layout of the hotel is indeed unique, it affords us an extra layer of security for our guests. Our grab-n-go market offers lunch options, and full service dinner begins at 4pm at our restaurant. We look forward to welcoming you back as our guest in the future!
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Marcia C asked a question Oct 2022
Fairland, Indiana, United States1 contribution
Parking on site
Answer from Kaitie S
115 contributions1 helpful vote
Hello Marcia, parking is available at the Wolf Point Parking Garage located directly across from the Holiday Inn Chicago Downtown - Wolf Point. One of the most affordable hotel parking rates in the city, the cost is $56 per day with in-and-out privilege's. We look forward to your stay with us!
Marcia C asked a question Oct 2022
Fairland, Indiana, United States1 contribution
Parking on site
Amanda C asked a question Sept 2019
Camargo, Illinois12 contributions5 helpful votes
What is the difference between Premium City View Ns and Premium River View Ns?
inthe831 wrote a tip Mar 2024
California185 contributions97 helpful votes
5.0 of 5 bubbles
"Blue Bottle Coffee is on the corner."
Read full review
Absinthia Vermut wrote a tip Feb 2024
Oakland, California6 contributions6 helpful votes
5.0 of 5 bubbles
"Grab a quick bite or latte at the market or linger for a breakfast buffet."
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GoddessOfTacos wrote a tip Nov 2023
5 contributions
5.0 of 5 bubbles
"Call the front desk and ask! They are super helpful."
Read full review
bbradshaw_26 wrote a tip Sept 2023
Las Vegas, Nevada623 contributions130 helpful votes
3.0 of 5 bubbles
"Check in on first floor then elevator up to the 15th floor to guest elevators."
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Daniel H wrote a tip Aug 2023
2 contributions
1.0 of 5 bubbles
"Don't go here!"
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Not the right property for you?
There are more places to choose from in the Chicago area.
PRICE RANGE
RM 881 - RM 1,500 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn chicago - mart plaza hotel chicago, holiday inn mart plaza, chicago holiday inn
FORMERLY KNOWN AS
Holiday Inn Chicago Mart Plaza River North
LOCATION
United StatesIllinoisChicagoCentral / Near North Side / River North
NUMBER OF ROOMS
228
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOLIDAY INN CHICAGO DOWNTOWN - WOLF POINT: UPDATED 2024 Hotel Reviews, Price Comparison and 234 Photos (IL) - Tripadvisor

Frequently Asked Questions about Holiday Inn Chicago Downtown - Wolf Point
Which popular attractions are close to Holiday Inn Chicago Downtown - Wolf Point?
Nearby attractions include Merchandise Mart (0.2 km), Binny's Beverage Depot (0.4 km), and Clark Street Bridge (0.4 km).
What are some of the property amenities at Holiday Inn Chicago Downtown - Wolf Point?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn Chicago Downtown - Wolf Point?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Holiday Inn Chicago Downtown - Wolf Point?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Chicago Downtown - Wolf Point?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Holiday Inn Chicago Downtown - Wolf Point?
Conveniently located restaurants include Doughnut Vault, Bavette's Bar & Boeuf, and Gilt Bar.
Are there opportunities to exercise at Holiday Inn Chicago Downtown - Wolf Point?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Holiday Inn Chicago Downtown - Wolf Point offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Chicago Downtown - Wolf Point?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Chicago Downtown - Wolf Point?
Many travellers enjoy visiting Garfield Park Conservatory (6.5 km), The Rookery Building (1.1 km), and Holy Trinity Orthodox Cathedral (3.9 km).
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