Hyatt Regency Chicago

Hyatt Regency Chicago

Odadan manzara
Traveller (2158)
Room & Suite (1299)
Hyatt Regency Chicago
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Fully refundable before Sat, 1 Jun
No prepayment needed
RM 2,928
Fully refundable before Fri, 31 May
Get rewarded with One Key
RM 2,907
RM 2,689
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.0
#68 of 207 hotels in Chicago
4.7 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Discover the difference between a hotel and a Hyatt when you stay at our incomparable downtown hotel. Set within the epicenter of the city, our AAA Four Diamond Hyatt Regency Chicago is conveniently located in the heart of the downtown Chicago, connected to the Illinois Center and within minutes of the Magnificent Mile, Navy Pier, Millennium Park & Maggie Daley Park.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Canoeing offsite
Children's television networks
Airport transportation
Paid private parking on-site
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Snack bar
Patio
Walking tours
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Convenience store
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Harbour View
River View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Park & Stay Package Includes Valet Parking

Location

151 East Wacker Drive, Chicago, IL 60601-3709
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Midway Airport
15.6 km
See all flights
O'Hare Intl Airport
25.8 km
See all flights
Randolph/Wabash
7 minChicago L
11,686Reviews123Q+A100Room tips
Traveller rating
  • 5,284
  • 3,629
  • 1,589
  • 690
  • 496
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Craig C wrote a review Jul 2022
Barrington, Illinois9 contributions11 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
We live in the Chicago land area, it's often that we stay a night in the city for a short getaway. This is our favorite hotel in Chicago. Lot going on, clean, great location. Staff is nice, really could not ask for more. Stay here, go to the Riverwalk, jump on the architectural tour... enjoy!
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CAS wrote a review Feb 2020
Panama City Beach, Florida5 contributions4 helpful votes
5.0 of 5 bubbles
We stayed one night here after a business trip outside of Chicago. We enjoyed the views, we ordered food delivered and the delivery service had no trouble finding the room. The river view was very nice, we walked to "the bean" from the hotel and it was only two miles from the SkyDeck. Lyft drivers and Uber driers were consistently in the area and easy to find. The check in process was easy, there was no wait. The bar drinks were great, a little pricey but the options were nearly unlimited. Great drink/cocktail selection and excellent service. We wanted to go to the BIG bar but there was a private event there that evening. But the views from the area were probably really neat.
The hallways, room, elevator etc were all very clean. The bathtub in the room was suitable for one person, but was shallow. We would stay here again because of the wonderful service, atmosphere, and close proximity to Chicago sights. We got breakfast at the downstairs market. There are other restaurants inside too, as well as nice lounge areas to have a drink at. There is also a fitness center. Also I heard nothing from the hallways or streets, very sound proof walls. We slept so good we thought we had overslept for our morning flight when we woke up.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
joyluck61 wrote a review Aug 2021
Saint Louis, Missouri19 contributions11 helpful votes
4.0 of 5 bubbles
It is easy to walk to Chicago riverwalk. I like the downstair open restaurant, it is convenient for the hotel guest, they are open throughout the day. I like that my car can park at the adjacent garage to 5pm with the daily rate although i had to check out the hotel at 12pm on the same day. It is easy location for us to come back to use the restroom a few time after we checked out at 12pm and before we leave at 5pm. We rented at the last min and stayed for one night for the concert. The price for the hotel was not cheap. At least our car can parked in the garage until 5pm. We really liked that.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: July 2021
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
miller317 wrote a review Jan 2020
LaSalle Peru, IL63 contributions38 helpful votes
4.0 of 5 bubbles
We had a great trip! Hyatt was well prepared for the large volume of crowds that were coming in. Everything ran smoothly from parking to check in to the overnight stay. Every staff member we talked to was very courteous and helpful. They went above and beyond to help. It was like watching a well oiled machine work. The room was spacious and very clean. You can also tell the Hyatt is trying to be more green in their in room products and cleaning procedures. Overall a great stay and cannot wait to return as you are in the heart of shopping and sites.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: January 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephen M wrote a review Feb 2020
Mansfield, Massachusetts3 contributions11 helpful votes
3.0 of 5 bubbles
I have stayed at this hotel twice for business in the past 8 weeks. The location is great, as is staff, but what I found very odd is that this hotel, unless apparently booked to capacity, does not offer room service whatsoever. You are left with either eating at the steakhouse on the premises, the bar (if it's open and not booked for a private event) or the third, less expensive restaurant in the lobby (also potentially booked). If, like me, you want to work in your room, you are then at the mercy of GrubHub or some other delivery service. I find it odd that a hotel that caters to business customers (and a Hyatt, for crying out loud) is so deficient in this way.
Read more
Date of stay: February 2020
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: West Tower offers views of the river, lake and Navy Pier
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Patricia K, Manager at Hyatt Regency Chicago
Responded 10 Feb 2020
Hi stephenmN3142ZX Thank you for taking the time to review our property! While we are in our slower months, it does make sense for us on a hotel level to close our in room dining as an option for our limited amount of guests. I'm so sorry this isn't a great option for you, but I hope this doesn't deter you from staying with us in the future. We have 5 restaurants and bars to choose from including our 24-hr market in the lobby where there are loads of food options both hot and cold. Thank you again for taking the time to respond!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrew K wrote a review Jan 2020
Leesburg, Virginia39 contributions37 helpful votes
5.0 of 5 bubbles
This was a work trip and as I had to prepare for several presentations. The service was the best! I don’t have a great status with them but they accommodated me the entire way. For example, the morning shift cleaning maid forgot to clean my room. Once i reported it, a maid came up in less than 10 mins and cleaned
Read more
Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eric L wrote a review Jun 2021
Aurora, Colorado6 contributions1 helpful vote
1.0 of 5 bubbles
I stayed at this hotel on business for three weeks. Dark, dingy and dirty rooms are unpleasant to stay in and do any work in. Rooms cleaned only once every four days. Getting toilet paper or clean towels on a non-service day is nearly impossible. “Signature” restaurant remains closed. No breakfast, no lunch, no dinner. No easy way to meet with clients or customers. You will have to always go somewhere else unless you want to sit on a wobbly bar stool and eat off the five-item bar menu or you can buy stale pre-made sandwiches from the understaffed coffee shop. The location is phenomenal but this property is not ready to work with serious businesspeople. My suggestion, go to they Radisson hotel around the corner. It’s fully open and it’s staff and management are not languishing in the pandemic past like this property.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: June 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Crissy H wrote a review Jan 2020
4 contributions4 helpful votes
3.0 of 5 bubbles
If you are looking for a relaxing getaway, this is not the hotel for you. Minimal restaurant options, although if you are ready for a bit of a walk, you can get to the Illinois Center for fast food options through a connecting tunnel. Room service was not available the week of a state wide conference, which seemed odd and very inconvenient. Be ready to spend money if you eat within the hotel... all restaurants are PRICEY.
The walls are thin, so if you have a rowdy bunch in the room next to you, you may have trouble sleeping, even with posted "quiet hours".
In our hallway, the same three plates were outside of one door for 2.5 days. A few doors down, three knives were on the floor against the wall for duration of our stay! We saw house keeping each morning taking care of the rooms, however, the hallways were not cleaned.
Good location of hotel within the city.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: January 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HyattRegencyChicago, Manager at Hyatt Regency Chicago
Responded 30 Jan 2020
Crissy H, I'm so sorry to hear about your experience with us. It's not the standard we strive for and most certainly not what we are capable of. If you can please reach out to me directly at hrcemarketing@hyatt.com the next time your travels bring you back to the city, I will personally ensure your stay is exceptional. Thank you for your feedback!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
adaliege wrote a review Jan 2020
Dyer, Indiana1 contribution1 helpful vote
5.0 of 5 bubbles
We stayed in room 2377 and it sure would be nice to have an additional mirror in the room part. We had three adults in that room and it was a bit difficult getting ready in the morning. The mirror should also be located adjacent to an outlet. Looking forward to next year's conference and to see if this request is fulfilled. Thank you!
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: January 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Passport770878 wrote a review Aug 2021
1 contribution
2.0 of 5 bubbles
Paying for location - service at this Hyatt is below average. There is no fridge in the room and the walls are paper thin. The housekeeping staff asked us multiple times each day when we were leaving and wanted to clean the room while we were still inside
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: August 2021
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from 47IU24L
Denver, Colorado118 contributions48 helpful votes
Breakfast is free in the main lobby restaurant. It includes a full buffet, hot beverage, and juice. There were many options and the food was good. The dining room can be crowded at peak times and you may have to wait to be seated. The Club Lounge only had beverages and a few snacks available during the day until happy hour.
Answer from guyp232
Youngsville, Louisiana22 contributions12 helpful votes
Yes I do recall that the service does allow you to receive packages. As long as the weight of the total packages doesn't exceed a maximum weight it is a free service. However,I cannot answer the question about how many days prior to your arrival that the hotel will receive your packages.
Answer from sucrook
Manchester, United Kingdom1 contribution
Take the train, it's $2 to the city. Go to Washington stop on the Blue line. I walked from there with case, about 15-20 mins. Find the river keep it on your left. Don't go into the first Hyatt tower you get to reception is in the second. There is a red line station that's a bit closer but I don't know which one. I asked locals for directions several times during my stay, always friendly, no problems at all.
Barbara W asked a question Aug 2022
Why is there no pool?
Answer from Chowjudge
Tampa, Florida91 contributions
Inside pool on 4th floor.
tfj wrote a tip Yesterday
Louisiana50 contributions20 helpful votes
5.0 of 5 bubbles
"Upgrade to the Regency Club"
Read full review
LaPortuguesa wrote a tip Apr 2024
Hong Kong, China117 contributions57 helpful votes
3.0 of 5 bubbles
"Be ready for A LOT of people, this place is massive and used a lot for conferences"
Read full review
L D wrote a tip Apr 2024
Los Angeles, California152 contributions3 helpful votes
4.0 of 5 bubbles
"You may want to bring or request earplugs. The renovated rooms are nice but the walls seemed to be thin."
Read full review
Tyler G wrote a tip Mar 2024
4 contributions
2.0 of 5 bubbles
"Be sure to check in early before the standard check in time to ensure they will have your room ready for you by the 3pm check in."
Read full review
Marcus W wrote a tip Mar 2024
5 contributions
1.0 of 5 bubbles
"Go somewhere else"
Read full review
Not the right property for you?
There are more places to choose from in the Chicago area.
PRICE RANGE
RM 1,337 - RM 2,125 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency chicago hotel chicago, chicago hyatt regency, hyatt chicago
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop
NUMBER OF ROOMS
2,032
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HYATT REGENCY CHICAGO (R̶M̶ ̶5̶,̶9̶8̶2̶) RM 1,281: UPDATED 2024 Hotel Reviews, Price Comparison and 2,817 Photos (IL) - Tripadvisor

Frequently Asked Questions about Hyatt Regency Chicago
Which popular attractions are close to Hyatt Regency Chicago?
Nearby attractions include Chicago Architecture Center (0.1 km), American Writers Museum (0.3 km), and Wrigley Building (0.3 km).
What are some of the property amenities at Hyatt Regency Chicago?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hyatt Regency Chicago?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Regency Chicago?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt Regency Chicago?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Hyatt Regency Chicago?
Conveniently located restaurants include Miss Ricky's, Bongiorno's Italian Deli and Pizzeria, and Volare.
Are there opportunities to exercise at Hyatt Regency Chicago?
Yes, guests have access to a fitness centre during their stay.
Does Hyatt Regency Chicago have airport transportation?
Yes, Hyatt Regency Chicago offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Regency Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Chicago offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
All Chicago HotelsChicago Hotel DealsLast Minute Hotels in ChicagoHotels near Hyatt Regency Chicago
Things to DoRestaurantsFlightsTravel StoriesCruisesCar Hire