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PUBLIC Chicago

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#88 of 187 Hotels in Chicago
Certificate of Excellence
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1 room 2 adults 0 children
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PUBLIC Chicago
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1,473 Reviews from our TripAdvisor Community

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Showing 1,395: English reviews
Reviewed 1 week ago via mobile

We enjoyed our stay here and would definitely recommend it. We had a great view and it was in a nice area of the city. The room was nice and clean and the bathroom was large. Some parts of our room needed a little cleaning / updating but overall I would definitely recommend it.

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Helpful?
Thank Pandy3
Travis H, Guest Relations Manager at PUBLIC Chicago, responded to this review

Pandy3, Thank you for your review. Our housekeeping department works especially hard in making sure the rooms are spotless yet still welcoming. On behalf of the entire PUBLIC Chicago team, we look forward to welcoming you back!

Austin, Texas
Reviewed 1 week ago

I came into town for a bachelorette party. I had a superior queen room that was spacious and well maintained. Staff was amazing-very courteous and attentive. The room service breakfast was divine. Many nice restaurants and bars in walking stance. A stones throw from some excellent shopping and close to the redline. The lake is just down the street. I...

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2Thank 387holliew
Travis H, Guest Relations Manager at PUBLIC Chicago, responded to this review

387holliew. There is nothing I like hearing more than a guest whom speaks so highly of our staff- that's what makes The Public Chicago so special! I have dreams of the breakfast it is so good. My favorite menu item is the egg sandwich. I could have it for breakfast, lunch and dinner! Thank you for the 5 star review...

Rock Hill, South Carolina
Reviewed 1 week ago

The neighborhood was great. The hotel was clean and the guest floors were clean but worn. The rooms were small and basically furnished- what I expect from a property at this price point in a large city. The 24 hour room service was a plus- despite it being a very limited menu (and the pricing was what you'd expect in...

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Thank 972allisonw
Travis H, Guest Relations Manager at PUBLIC Chicago, responded to this review

972allisonw, Thank you for your review! It was a pleasure having you on property and we look forward to welcoming you back.

Dallas
Reviewed 1 week ago

Bar staff was great at the Pump Room. Library staff, dreadful. Desk not very helpful. No one even asked to help with my bags. The experience wasn't completely bad but would have been better if staff was more accommodating. Rooms were ok, device plugs didn't work and no USB slots.

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Thank bobbyl406
Travis H, Guest Relations Manager at PUBLIC Chicago, responded to this review

bobbyl406, I apologize that your stay was less than perfect. We want our gust leaving with a smile and if not it must be brought to our attention. Please email me directly at Thoward@publicchicago.com as I would like to hear more about your stay. I look forward to your response.

Grand Rapids, Michigan
Reviewed 1 week ago

The hotel is a relaxing atmosphere, close to everything you need but located on a calm and beautiful neighborhood. I would recommend this hotel to anyone going to Chicago for a good weekend get away..

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1Thank F2450LIalexisl
Travis H, Guest Relations Manager at PUBLIC Chicago, responded to this review

F2450LIalexisl, If you thought the neighborhood was relaxing in March, you must come back in the Summer or Fall. Thank you for recommending us and for the 5 star review. You're welcome back anytime!

Ohio
Reviewed 1 week ago

Enjoyable stay in the city close to transportation and places we wanted to visit. Enjoyed relaxing on the couches with guests in the evening with some hot tea and conversation. The rooms were simple but clean. Loved the healthy food options.

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Thank 239pamh
Travis H, Guest Relations Manager at PUBLIC Chicago, responded to this review

239pamh, The lobby was designed for just that- conversation. Its great seeing our neighbors and guests mingling on the sofa's- it's a really cool dynamic that you do not see at other properties. Come back and chat anytime! Thank you for your compliments and 5 star review.

Seaford
Reviewed 1 week ago

We have been staying at this hotel for many years. It seem to get better with age. The staff is always accommodating and friendly. In addition to being a great hotel it also provides an excellent catering staff. We would never consider using a different hotel in Chicago

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1Thank Fred E
Detroit, Michigan
Reviewed 1 week ago

Would definitely be staying here again! Beautiful decor and atmosphere, both in the room and in the lobby. Walk-able location to Michigan Ave. Parking is a little steep at $65 for a night for valet, but there are a few garages in the area with a cheaper price tag. The hotel bar and restaurant are amazing, also they have a...

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1Thank Khrystyna I
Travis H, Guest Relations Manager at PUBLIC Chicago, responded to this review

Khrystyna I, Every hour is happy hour here at The PUBLIC Chicago! Not only Monday-Friday, 5-7, we strive for excellent service in all areas of the hotel, all day, every day. Thank you for the review and kind words. We look forward to welcoming you back with a glass of champagne. Cheers!

Lyon, France
Reviewed 1 week ago

Rooms are clean but not good service. The room service while very very expensive , took 45 mns, came missing an item, the seasonal vegetable dish was swimming in bacon without warning in the menu. The staff not very friendly but not rude. I liked the fresh smell of the sheets.

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Thank Tamatim
Travis H, Guest Relations Manager at PUBLIC Chicago, responded to this review

Tamatim, There nothing worst than hearing about an "OK" experience- we want our guest to leave with an experience to remember! Please contact me at Thoward@publicchicago.com. I look forward to hearing on what could be improved.

Reviewed 1 week ago

River North is the tourist magnet. Don't get pulled in. Stay in Gold Coast at this historic hotel that has been transformed into a modern, swish, and cool space. River North is brash, busy, and full. The Gold Coast and Public are a short taxi or Uber ride away. The Pump Room bar has great cocktails, keeping with Chicago's trend...

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Thank Eric L

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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Breakfast Available
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
PUBLIC, conceived by Ian Schrager, is an entirely new class of hotel. Its fundamental attributes are innovative, sophisticated, authentic style; spot-on, personalized, empathetic "essential" service; lasting comfort with complete functionality, all at an affordable price and offering tremendous value. For the first time, this type of hotel experience will be available for everyone and anyone who wants it ... more   less 

Additional Information about PUBLIC Chicago

Address: 1301 N State Pkwy, Chicago, IL 60610-2334 (Formerly Ambassador East Hotel)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: RM567 - RM1,657 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PUBLIC Chicago 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Public Chicago Hotel Chicago
Ambassador East Hotel Chicago
Hotel Ambassador East
Ambassador East Chicago
Hotel Style:
#52 Business Hotel in Chicago
#53 Luxury Hotel in Chicago
#63 Family Hotel in Chicago
#74 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from PUBLIC Chicago staff and other travellers.
19 questions
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Questions? Get answers from PUBLIC Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor is best”
 of 5 bubbles stubbs25, 20 Mar 2017 | Read review
“Corner loft rooms have great views.”
 of 5 bubbles seibo2830, 1 Mar 2017 | Read review
“Keep all shiny shoes and soft materials in drawers and closets as vents blow white particles that cling to everything.”
 of 5 bubbles Tenzopolis, 23 Feb 2017 | Read review
“The hotel is tucked away in a neighborhood, it is very quiet.”
 of 5 bubbles 339carmelitac, 20 Feb 2017 | Read review
“The Loft Room is beautiful! Lots of natural light and space to spread out.”
  • Clean details
  • Night life
  • Celebrating
  • Celebrating
  • Drinking in the view
  • Curious
  • Celebrating
  • City sunrise
 of 5 bubbles V6417BDmattp, 18 Feb 2017 | Read review
5 of 5