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Raffaello Hotel

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#91 of 185 Hotels in Chicago
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2,032 Reviews from our TripAdvisor Community

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Showing 1,842: English reviews
Toronto
Reviewed 3 days ago NEW

My President and I were in Chicago for 3 days for a Business Trip couple weeks ago. Raffaello was one of few hotels where Price met Location at a comfortable spot. We thoroughly enjoyed our stay here. The staff was extra friendly...from the check-in, to the valet, to the guys bringing up the luggage. The location is so amazing, I...

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Helpful?
Thank MDtheExplorer
Toronto, Canada
Reviewed 4 days ago NEW

Staff were fantastic. Drumbar was a very nice bar on the roof. Fast elevators. Only thing that could be improved would be to have more counter space in the large bathroom. Other than that, large room, microwave, refrigerator, Keurig coffee maker. Quiet comfortable rooms.

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Helpful?
Thank SMFToronto_Canada
RaffaelloManagement, Manager at Raffaello Hotel, responded to this review

Thank you very much for your review! I'm very glad to see that you enjoyed your guest room and amenities. Thank you for your compliments to our staff. I'm also happy to see you enjoyed the rooftop bar as well. Thank you for your feedback and we hope to have the pleasure of hosting you again very soon!

Reviewed 4 days ago NEWvia mobile

We stayed at the Rafaello on 12/2-12/5 and would definitely come back and stay again. We had a suite room overlooking Delaware Pl with a nice city view. The room was very spacious and a very good value. The room was nicely appointed including a large bathroom with a spa-like rainshower head shower, soft bedding, towels and bath robes. The...

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Helpful?
Thank Patrick B
RaffaelloManagement, Manager at Raffaello Hotel, responded to this review

Thank you very much for your five star rating. I'm very happy to see that you found your guest room accommodations comfortable, and enjoyed the location. We appreciate your compliments to our staff! We sincerely hope you'll join us again the next time you are visiting Chicago.

Reviewed 1 week ago

I quite liked this hotel because although it is showing its age a bit, it offers quite good value for dollar. I booked directly from the hotel website to secure an excellent rate and arrived to find my room included a microwave with spacious bar area. The room was also a generous size. Hallways were quiet and the hotel itself...

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Helpful?
Thank Julie H
RaffaelloManagement, Manager at Raffaello Hotel, responded to this review

Thank you very much for your review! I'm glad you enjoyed the overall quiet atmosphere during your stay and found your guest room accommodations comfortable during your stay. We hope to have the pleasure of hosting you again soon!

Toronto, Canada
Reviewed 2 weeks ago via mobile

Perfectly located near Michigan avenue shopping restaurants this is a nice hotel in an older building we got a junior suite very spacious service and housekeeping was very good. Some not so positive points: The sofa bed was not comfortable to sleep in. The ventilation was very noisy and we asked for it to be shut down which was done...

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Helpful?
Thank albert501
RaffaelloManagement, Manager at Raffaello Hotel, responded to this review

Thank you for taking the time to review your recent stay with us. I'm glad to see you enjoyed your guest room accommodations and our location. Thank you very much for your compliments to our staff. I am sorry to hear about the difficulty with the key cards and the noisy ventilation system, and I'm glad that both issues were...

Edinburgh
Reviewed 2 weeks ago

This is a reasonably priced, quality hotel situated just off the Magnificent Mile and an excellent choice for a short visit to Chicago. We were given a large room with a separate seating area after explaining we were visiting the city from Scotland which was very much appreciated. There are issues – the elevators are small and not the quickest...

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Helpful?
Thank Donsfan99
RaffaelloManagement, Manager at Raffaello Hotel, responded to this review

Thank you for your review! I'm glad to see you enjoyed your room and found it comfortable and spacious during your stay. We appreciate your feedback and we hope to host you again very soon!

Reviewed 2 weeks ago

We recently stayed at this hotel. We found the staff were disinterested and we had the impression that our visit was an inconvience to them. When we booked this hotel we were told that the room was an "elegent room". Thank goodness we weren't given an ordinary room. When we arrived at the room we found that it was a...

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Helpful?
Thank Brian H
RaffaelloManagement, Manager at Raffaello Hotel, responded to this review

Thank you for taking the time to review your recent stay with us. I am disappointed to see that you did not enjoy your stay with us. Our handicap accessible rooms are included in our overall inventory and may be given to guests, as with any other room, unless there is a previous request for a handicap-accessible room reservation. I...

northern Va
Reviewed 3 weeks ago

The hotel was well kept, convenient to Michigan Ave and a pleasant room. The linens were crisp and comfortable and the duvet was quite nice. I slept well. The throw pillows were quite shabby which seemed out of place for an otherwise great room. I understand there are some renovations planned. Bathroom was very nice with amenities . I would...

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Helpful?
Thank novaellen
RaffaelloManagement, Manager at Raffaello Hotel, responded to this review

Thank you for your review! I'm happy to see you enjoyed your guest room and our location! We sincerely hope to have the pleasure of hosting you again soon!

Ashmore, Australia
Reviewed 3 weeks ago

Enjoyed my stay here, room comfortable. Staff were very professional and helpful. Very central for tourists but I felt it was extra pricey especially restaurants in the vicinity. Lots to see and do - overall it was great.

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Thank SandrafromAshmore
RaffaelloManagement, Manager at Raffaello Hotel, responded to this review

Thank you for your five star rating! I'm glad you had a comfortable stay. Thank you for your compliments to our staff. We hope you'll stay with us again very soon!

Ramat Gan, Israel
Reviewed 3 weeks ago

the hotel is located in the center of Chicago, near to everything, we received a suit instead of a room, a very nice and comfortable 2 room suit with all you need... even a espresso machine... the was very big and a large bed we were very happy with everything

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Helpful?
Thank ama1950
RaffaelloManagement, Manager at Raffaello Hotel, responded to this review

Thank you for lovely review! I'm glad to see you enjoyed the location of our hotel. I'm also happy to see you enjoyed your upgraded sleeping accommodations and your room's amenities! We hope to have the pleasure of hosting you again the next time you are visiting Chicago!

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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Chicago’s only completely non-smoking 4-star boutique luxury hotel has the best location of any 4-star hotel, just steps away from Michigan Avenue in the heart of the Gold Coast. The famed Magnificent Mile, is just steps from Raffaello Hotel’s front door, as is shopping, theater, nightlife, restaurants, clubs, Navy Pier, Hancock Observatory, museums, zoos, and beaches. Amenities include breakfast room service, massage treatments, manicure and pedicure by Windy City Massage, concierge services, 24-hour business center, PC computer kiosks, 24-hour fitness center, valet parking, valet laundry, mini-bars, microwaves, rain forest showerheads, flat screen LCD TV’s, DVD players, in room safes, luxurious bathrobes, all cotton terry bath towels, 350 thread count sheets overlaying goose down duvets. 18th floor meetings and convention center. Every guest room is non-smoking as are the public areas validating our claim to being Chicago’s only completely non-smoking luxury boutique 4 star hotel, just off Michigan Avenue, the Magnificent Mile. Our newest addition, Drumbar, sits atop the 18th floor. Drumbar is a multi seasonal destination with a speakeasy style inside lounge and outdoor garden terrace. Designed as a drinking establishment to deliver warmth, style, and an energetic spirit of old meets new. ... more   less 

Additional Information about Raffaello Hotel

Address: 201 E Delaware Pl, Chicago, IL 60611-1713
Region: United States > Illinois > Chicago > Streeterville
Price Range: RM421 - RM1,574 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Raffaello Hotel 4*
Number of rooms: 172
Reservation Options:
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Also Known As:
Raffaello Hotel Chicago
Hotel Style:
#57 Luxury Hotel in Chicago
#60 Romantic Hotel in Chicago
#69 Family Hotel in Chicago
#70 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Raffaello Hotel staff and other travellers.
14 questions
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Questions? Get answers from Raffaello Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a View of the John Hancock Center.”
 of 5 bubbles MDtheExplorer, 8 Dec 2016 | Read review
“Rooms on the east side face into other buildings, more light on the west side.”
 of 5 bubbles Avelana, 17 Nov 2016 | Read review
“ask for a room on one of the higher floors. a room facing the John Hancock building is a good choice.”
 of 5 bubbles M9740KZlaurieb, 15 Nov 2016 | Read review
“Get a room facing the front of the hotel (506) for a nice view.”
 of 5 bubbles PigFox, 14 Nov 2016 | Read review
“I honestly don't know”
 of 5 bubbles 118patriciah, 1 Nov 2016 | Read review
5 of 5
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