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Sheraton Grand Chicago

5,180 reviews
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Traveller (1171)
Room & Suite (793)
Dining (99)
Overview
  • Excellent51%
  • Very good29%
  • Average13%
  • Poor5%
  • Terrible2%
Travellers talk about
“the river”(762 reviews)
“navy pier”(733 reviews)
“the club lounge”(234 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Offers from Sheraton Grand Chicago
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,180)Write a Review
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2,458
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624
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144
Show reviews that mention
All reviewsthe rivernavy pierthe club loungeshula's steakhousewithin walking distanceconcierge deskmichigan avemini barwhole foodsthe magnificent mileself parkingfitness centercorner roommillennium parkhotel is in a great locationmag milethe loop
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1 - 5 of 4,863 reviews
Reviewed 6 days ago via mobile

We liked the central location to this hotel and the view near Navy Pier and many local restaurants. Our overnight stay was such a success after given an hour extra for later check in. Only down side is a bit busy when checking in. Or...More

Thank Ali M
Hotel's Favourite
Reviewed 4 January 2018 via mobile

We had two rooms, one booked a couple weeks in advance and a 2nd room booked 2 days before, from a 3rd party vendor. 2nd room was half the cost, but the hotel was generous enough to put our rooms next door to each other...More

1  Thank Jennifer B
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 4 weeks ago

Dear Jennifer, Thanks for including the Sheraton Grand Chicago in your travel plans. We are thrilled that you enjoyed our family-friendly features we offer, we know how important it is to spend quality time with your loved ones on vacation. We're delighted that our location...More

Reviewed 6 days ago via mobile

Loved the time we spent in Chicago. The hotel is convenient to downtown. Staff was great, from the Doormen to the Maids. They looked after is quite well! The Sheraton is a short walk from parks, restaurants, and shopping.More

Thank shopper4jay
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 5 days ago

Dear shopper4jay, It was a pleasure having you as our guest at the Sheraton Grand Chicago. We are delighted to know you were impressed with every aspect of our hotel, especially with our convenient location and the service provided by our staff. We look forward...More

Reviewed 6 days ago via mobile

A great location to touristic attractions and downtown with an amazing view. Of course you are paying the location but It really worth the price. Subway station is nearby if you like to enjoy and visit the city. The service is excellent and they make...More

Thank Mariana C
Reviewed 1 week ago

You are certainly paying for the location with this property, which is well-located to downtown and the typical tourist sights. Unfortunately, the hotel rooms are in need of an update - beds are hard and the decor looks very old (old carpet, tan wallpaper, lack...More

Thank Kevin W
Response from TeamMarriott, General Manager at Sheraton Grand ChicagoResponded 1 week ago

Dear Kevin W, Thank you for taking the time to review your stay with us. Your feedback gives us the information we need to better serve our guests and is much appreciated. Even though our hotel receives high ratings for cleanliness and the overall condition,...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$133 - US$405 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Family Hotel in Chicago
#30 Romantic Hotel in Chicago
#31 Green Hotel in Chicago
#33 Business Hotel in Chicago
#48 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$133 - US$405 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Family Hotel in Chicago
#30 Romantic Hotel in Chicago
#31 Green Hotel in Chicago
#33 Business Hotel in Chicago
#48 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1171)
Room & Suite (793)
Dining (99)
Pool & Beach (42)
Amenities (90)
Business Centre & Event Rooms (11)
Family and Play Areas (2)
Nearby
Streeterville
Streeterville is where visitors head for play at Navy
Pier, a pseudo amusement park and development of
restaurants, shops, rides, and other activities.
You’ll find lots of action and excitement on the
docks. Along the pier, you’ll see the statue of the
captain for whom Streeterville is named. While you
enjoy your fair share of sightseeing at the pier, you
can also visit other popular attractions there such as
...More
Questions & Answers
Ask a question
mike t
12 February 2018|
AnswerShow all 3 answers
Response from Pocholoboy | Reviewed this property |
Millenium Park is close by and also some famous museums.
0
Votes
ll0OoO0ll
28 January 2018|
AnswerShow all 7 answers
Response from betsylev | Reviewed this property |
That sounds like the daily rate... that would be ridiculously high for every time you go in and out! It’s likely a 24 hour rate with in and out privileges. But, we didn’t have a car when we were there!
1
Vote
Pat L
27 January 2018|
Answer
Response from douglasl739 | Reviewed this property |
The higher up, the better the view. We have had a corner on the river with an excellent view. They usually divide the views into river and city. Both are good. In December we were up high (33nd floor) and had a view of the... More
1
Vote
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Room Tips
"Aim for the best deals online."
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"Each room has great views - depends if you want city, water, or both!"
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"Choose a room with the River View."
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"Get a river view."
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