We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Willows

Save
Share
Traveller (118)
Room & Suite (195)
Family and Play Areas (3)
Overview
  • Excellent47%
  • Very good38%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“lincoln park”(135 reviews)
“lakeview area”(12 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Multilingual Staff
Wheelchair Access
3 Star accommodation
All hotel details
Additional information
Offers from The Willows
Hotel deals
Offers from The Willows
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,087)
There are newer reviews for The Willows
See the most recent reviews
Filter reviews
1,056 results
Traveller rating
493
396
100
45
22
Traveller type
Time of year
LanguageEnglish
More languages
493
396
100
45
22
Show reviews that mention
All reviewslincoln parkcontinental breakfastlakeview areagreat neighborhoodquiet streethard boiled eggshonor barcozy hotelstay there againdepaul universitybrown linecubs gameolder hotelparking garagewithin walking distancerestaurants and shopspublic transportation
FilterEnglish
Updating list...
21 - 25 of 1,056 reviews
Reviewed 3 weeks ago

My son and I were visiting Chicago for college tours. This hotel was a good central location for heading both north and south. It's small and very personal. The continental breakfast was an easy way to start the day (and I was able to fill...More

Thank nashvillelaura2017
Response from broughtonhotels77, Sales Administrative Assistant at The WillowsResponded 3 weeks ago

Dear Laura, Thank you for your review and the valuable feedback. We are glad you had an enjoyable experience with us. Please let us know the next time you are visiting Chicago. Best Wishes! Sincerely, Jackie Sales Administrative Assistant

Reviewed 4 weeks ago

Reasonable priced small hotel within walking distance to restaurants, shopping, bus. Dan at the front desk is a wealth of knowledge about the city. I will definitely return as I travel to Chicago several times a year to see my daughter.More

Review collected in partnership with this hotel
Thank 966leev
Management response:Responded 4 weeks ago

Dear guest, First and foremost thank you for choosing our hotel for your stay in Chicago! It looks like you truly enjoyed your stay, the neighborhood and our guest services, especially the time spent with Dan. We are happy that we could be a part...More

Reviewed 4 weeks ago

We are frequent travelers to Chicago because we have family there. We generally have stayed downtown (Loop or River North) or Evanston area. Since family lives in Lakeview area, we decided to stay close by and booked the Willows...mainly based upon the many positive reviews...More

Thank GoldenBear_Husker
Management response:Responded 4 weeks ago

Dear guest, Thank you for taking your time to share your comments about the recent stay at our property. We sincerely apologize for any inconveniences that you may have encounter while being our guest. Our goal is to address your concerns as soon as possible...More

Reviewed 4 weeks ago via mobile

This reasonably priced hotel is in a great location. The staff has been extremely friendly and helpful, this was my first time staying in this part of town. Special thanks to Juan and Dan for being so very accommodating and informative!!! I will absolutely be...More

Thank Gina B
Management response:Responded 4 weeks ago

Dear Gina, We are so happy to hear that you enjoyed your stay at The Willows during your trip to Chicago. That is what our team strives for, a great and comfortable stay for our guests to enjoy an keep coming back to us. We...More

Reviewed 5 weeks ago

Our first visit to this hotel as family has moved from the downtown area to Roscoe Village. The hotel staff is wonderful; Leila and Dan are wonderful and the gentleman on the "night shift" (sorry we didn't get his name) also helped us with extra...More

Thank StanFam5
Management response:Responded 5 weeks ago

Dear guest, Wow! I have to tell you what a pleasure it was to read your review about our property. On behalf of our team I would like to thank you for choosing our hotel while visiting your family in the Lakeview area and for...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Wheelchair Access
Breakfast included
Multilingual Staff
Non-Smoking Hotel
Dry Cleaning
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Details
Price range
US$124 - US$390 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Romantic Hotel in Chicago
#67 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$124 - US$390 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Romantic Hotel in Chicago
#67 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (118)
Room & Suite (195)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
9 March 2018|
AnswerShow all 5 answers
Response from Maria L | Property representative |
There is a public parking garage located directly behind the hotel, and it is $25 per day with in and out of access. Thank you
0
Votes
JC J
18 November 2017|
AnswerShow all 5 answers
Response from Maria L | Property representative |
Good morning, We do not offer a shuttle service thru the hotel, however there is a service called "GO AIRPORT" that offers shuttle to and from airports throughout Chicago. You can give them a call directly or set up your... More
0
Votes
Pollyjones
13 September 2017|
AnswerShow all 3 answers
Response from Karissa E | Reviewed this property |
This is a nice quiet area to stay in and there are plenty of restaurants, grocery stores, etc. Not a ton of shopping. We stayed here because we were visiting my sister who lived a couple block away. If you want to do boat... More
1
Vote
Room Tips
"Next trip I would get a larger room but still loved the stay."
Read review
"Please update the furniture and the carpets. The bathroom needs an actual window not glass tiles"
Read review
"king suites are especially roomy for the price"
Read review
"Do not trust the photos on the Hotel's website. This is a very old property and not updated recently."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing