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We traveled to Chicago for a 1 day 1 night stay for my daughters 18th birthday to take her to a concert. I spoke with the front desk a few days before our reservation. The lady made sure we had joining rooms with our teens,...More
We arrived at about 12:30 and to our surprise our room was ready. As an spg platinum, we were upgraded to the top floor (27th). Our room was spacious and clean.
I choose this hotel mainly because the location and executive lounge being open on...More
1 Thank Lisa H
Response from Tyler K, Guest Relations Manager at The Westin Michigan Avenue ChicagoResponded 19 April 2018
Your loyalty is everything to us! We are happy to hear that we are your choice when you visit Chicago, and we look forward to your next stay! If you find a room that you enjoy, please let us know and we will try to...More
We decided to book this hotel due to location. We wanted to be near the John Hancock Building & it was perfect! The hotel & rooms were clean. The staff was friendly & parking was a breeze. We had a pleasant stay & would recommend...More
Hi, I am staying at this hotel. Long stay 11 nights. The rooms on floor 20 are ok, clean, bathrooms a bit tired.
Our disappointment comes with the hotel infrastructure and amenities. The elevators are a total relic, slow slow slow, old, wierd doors close...More
Response from Tyler K, Eileen R. DOFO at The Westin Michigan Avenue ChicagoResponded 2 days ago
Good Morning Fedealco
Thank you so much for the gift of feedback. I would like to recover while you are still at the hotel. Please email me or stop by the front desk so I can work to recover your stay. I am Eileen Rakow,...More
My first night/day at this hotel our bathroom had major issues. The sink was stopped up and would not drain. The toilet was loose and felt like it was about to come off the ground. The sink drained slowly when taking a shower causing the...More
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale.
Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.