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Residence Inn Chicago Downtown/Magnificent Mile

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#94 of 187 Hotels in Chicago
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Residence Inn Chicago Downtown\/Magnificent Mile
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701 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Chicago Downtown/Magnificent Mile
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Showing 669: English reviews
London, United Kingdom
Reviewed 8 December 2016

Partner and I booked for four nights in December, never stayed here before and usually go for 4+ stars. First impressions very good warm welcome we had a one bed room king suite and when we got to our room it was HUGE!. A very well equipped kitchen, large fridge freezer (freezer had a very good ice maker in it...

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Thank David_P_M1
Lindsy W, General Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking a moment to share your feedback with us. I appreciate your comments on our staff, I will be sure to share them with the team. Thank you for letting us know about the Wi-Fi, as we are in the process of providing a stronger Internet bandwidth at the hotel, which will allow for faster Wi-Fi in...

Saint Louis, MO
Reviewed 7 December 2016

I was impressed by the friendliness and helpfulness of all of the staff at the Residence Inn. I arrived for a three-day stay a little under the weather as I was recovering from a cold and Dawon at the front desk was extremely kind and made sure I had a quiet room (1209), which even had a view of the...

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Thank bostonirish88
Lindsy W, General Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you taking the time to provide feedback from your stay with us. I am glad that you were able to enjoy our hotel and all that it has to offer. Also, thank you for your kind comments regarding Dawon, our front desk agent. We have printed your review and shared it with the team! We look forward to seeing...

Buenos Aires, Argentina
Reviewed 5 December 2016 via mobile

Cons: The wifi is terrible !! Really slow!!! And if you are in your room you only have wifi in the living room not in the bed. Breakfast was so poor I couldn't believe it. And the gym is too small!! Pros: Complimentary snacks and Location. Definitely not worth 400 usd a night.

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Thank Jamie M
Lindsy W, General Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Jamiechick, I would like to thank you for providing feedback about your recent stay. As we strive to provide a memorable experience for all our guests, we have fallen short this time. Please accept my sincerest apology for the breakfast and Wi-Fi problems you experienced. I can assure you, we are working hard to ensure this is not an...

Issaquah, Washington
Reviewed 4 December 2016 via mobile

The location is excellent when you like shopping. The hotel is nice and the staff is very helpful and friendly. The rooms are big, clean and have everything that you expect in working order. Most annoying for me was the very slow Wi-Fi - even after upgrading to premium. The style of the hotel is very predictable and nothing special.

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Thank Viander
Lindsy W, General Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this review

To our Valued Guest, Thank you taking the time to provide feedback from your stay with us. I am glad that you were able to enjoy our hotel and all that it has to offer in the Gold Coast neighborhood. I appreciate your comments on our staff members, I will be sure to share them with the team! Our sincerest...

New York City, New York
Reviewed 28 November 2016

Very nice extended stay. The only drawback is that the complimentary breakfast is offsite(construction going on)Service was excellent,especially the Doorman (Andre) .Checked in very late on a weekend night(wee hours) He was awesome. Made sure we were settled and he took care of parkinge,etc. Rooms have been upgrade.Defiantley recommend this spot.

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Thank shannon b
Lindsy W, General Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking a moment to share your feedback with us. We have printed your review and shared with our valet attendant, Andre! I sincerely apologize as well that you felt our breakfast being served offsite at this time was not adequate. We do look forward to our restaurant opening and the great experience it will offer all of...

Princeton, NJ
Reviewed 21 November 2016

MY wife and I and our 14 year old son stayed here for the weekend of the Chicago Air Show in August 2016. The location was very convenient as we could walk to the Air Show and to lots of restaurants and shopping on the Magnificent Mile. We had a suite with one large bedroom with King Bed. The room...

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Thank Zoxil
Lindsy W, General Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you so much for taking a moment to share your kind feedback regarding your stay with us! We are so thrilled to hear your family was able to enjoy our hotel and all that it has to offer in the Goldcoast neighborhood. Our elevator modernization has been completed, and our restaurant, while still under construction, will be completed in...

Reviewed 19 November 2016

We have stayed at this hotel at least 5 times primarily because of the location; it is located off the north end of Michigan Avenue which is a prime location for us. The hotel is clean, linens fresh, products average. It is a bit dated, but it is being remodeled, so there is hope. The staff are pleasant, eager to...

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Thank Susan M
Adam B, Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this review

Greetings Susan M, I would like to thank you for providing a review on your experience with us. We believe the location is just as important as our focus on customer service and I'm glad you were able to notice the hard work that our staff puts forth on a daily basis. Please think of us when your travels brings...

Indianapolis, Indiana
Reviewed 18 November 2016

Nov. 10-12 2016: It's our annual visit to Chicago. Kids like the lego store and American Girls. This hotel is very close making it very easy to get around. They are in the process of remodeling the hotel. The lobby looked great! The room we stayed in was older so had not be touched yet. We did get a comp....

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Thank greggah
Lindsy W, General Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this review

Greetings from Chicago! Thank you taking the time to provide feedback from your stay with us. I am glad that you were able to enjoy our hotel and all that it has to offer. Should your travels bring you back to Chicago, I hope that you will stay with us again!

Salt Lake City, Utah
Reviewed 17 November 2016

The folks at the door and front desk were absolutely terrific. I was given a corner room suite which was very large and spacious. The decor has been updated but its pretty obvious that it is an old property that has had a makeover. I am pretty picky about mattresses, and prefer a very supportive mattress that is on the...

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Thank David P
Adam B, Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this review

Good evening David P, I want to extend my gratitude for you taking the time out of your day to provide a review on your recent stay. I appreciate the fact that you enjoyed the friendliness our front desk staff provides. I noticed you were not 100% satisfied with your stay. If you would like to reach out to me,...

Seattle, WA
Reviewed 16 November 2016 via mobile

The hotel is located just off the North End of Michigan Avenue. It's not especially close to the "L" transportation lines, but certainly it's within walking distance and there are plenty of restaurants and shopping nearby. Across the street (where a complimentary breakfast was served) is the restaurant Rosebud Steakhouse. The breakfast was nothing special, but I understand dinners at...

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Helpful?
Thank Ordurb
Adam B, Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this review

good afternoon Ordurb, I want to thank you for taking the time out of your day and providing a review of our hotel. I want to apologize for the inconvenience you experienced throughout your stay. As we pride ourselves on providing memorable stays, we have fallen short this time. Please accept our sincerest apologies as we are going through a...

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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Residence Inn Chicago Downtown/Magnificent Mile

Address: 201 E Walton Pl, Chicago, IL 60611-1685 (Formerly Residence Inn Chicago Downtown)
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Price Range: RM704 - RM2,086 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chicago Downtown/Magnificent Mile 3*
Number of rooms: 221
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Also Known As:
Residence Inn Chicago Downtown Hotel Chicago
Chicago Residence Inn
Hotel Style:
#49 Romantic Hotel in Chicago
#52 Family Hotel in Chicago
#73 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Chicago Downtown/Magnificent Mile staff and other travellers.
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Memphis, Tennessee
Dana Point, California
3 months ago
Chicago, Illinois
8 months ago
Summit, Mississippi
11 months ago

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Questions? Get answers from Residence Inn Chicago Downtown/Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not near the elevators”
 of 5 bubbles JohntheLast, 17 Mar 2017 | Read review
“Get as high up as possible but at times the elevators can be slow.”
 of 5 bubbles lasallejai, 1 Mar 2017 | Read review
“If you want a view get a high floor, lake view room. I was on the top floor and enjoyed the view of Lake Shore Drive and Lake Michigan.”
 of 5 bubbles Laidbackandrelaxed, 24 Feb 2017 | Read review
“Only the top few floors looking north have a lake view. I was told they do not include the one bedroom suites.”
 of 5 bubbles witraveler225, 12 Jan 2017 | Read review
“Room 712 was actually a suite. Bedroom, LR w/queen sleeper, full kitchen”
 of 5 bubbles 405carolynb, 8 Jan 2017 | Read review
5 of 5