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Hotel Chicago Downtown, Autograph Collection

Booking.comUS$259*
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#76 of 187 Hotels in Chicago
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$286*
US$259*
US$286*
US$259*
US$286*
US$259*
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Hotel Chicago Downtown, Autograph Collection
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1,013 Reviews from our TripAdvisor Community

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Detroit, Michigan
Reviewed 3 days ago NEW

This hotel is very well located a block north of the river between Dearborn and State so it is easy walking distance to the L train and lower North Michigan Ave. The hotel is clean and pleasantly but simply decorated. As a Marriott Platinum, I was upgraded to the top floor with a nice overlook of the river. The concierge...

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Helpful?
Thank sckohl1
Alicante, Spain
Reviewed 4 days ago NEW

Without no doubt at all, Russell, the Chef Concerge, is one of the hotel´s Strengths. He is one of these persons who love his work and he is totally concern to make the guests happy. We have been 5 days in this Hotel and thanks to him we have had a wonderful stay not only in the hotel but also...

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Helpful?
Thank JPP1972
Staunton, Illinois, United States
Reviewed 4 days ago NEW

I had Groupons credits and decided to visit my son who lives in Chicago. I purchased a 4 Star Mystery hotel deal for 2 nights. I got the Hotel Chicago. OMG! It was perfect. Eric at the Front Desk was my best friend. He was helpful and friendly. I'm giving him 5 stars! The hotel lobby was spotless and so...

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Helpful?
Thank Beverly P
Pataskala
Reviewed 5 days ago NEW

Pros: The staff. So friendly. Greeted us by name every morning. Helped us purchase Cubs tickets and navigate the trains to Wrigley. The bellman was amazing. The rooms are indeed small, but very nice. Location is perfect and convenient to everything. Cons: The two reasons that prevent me from giving this hotel a 5 is 1) our rooms weren't cleaned...

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Helpful?
Thank ssalcorn
North Carolina
Reviewed 1 week ago via mobile

Hotel was clean and bed was comfy. My room had just a tiny sink with no room to do hair or makeup. Would be ok for a guy traveling. The bell staff was very nice. Concierge Lounge was disappointing. I was there for 3 nights and never once was I greeted by someone in the lounge. They never had dessert...

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Helpful?
Thank AdrianneO
eibarra, Hotel Chicago, Autograph Collection at Hotel Chicago Downtown, Autograph Collection, responded to this review

Dear AdrianneO, Thank you for your review, and please accept my apologies for the inconveniences you experienced in our Concierge Lounge. I understand how frustrating this must have been for you. I have shared your comments with our Food and Beverage Team and we have implemented new procedures, so we can properly serve all of our guests in the future. It...

Cedar Grove, New Jersey
Reviewed 1 week ago

My husband and I travel to Chicago about every other month because we have family there. We have stayed in almost every hotel in the area and this is our favorite hotel. It's in the right location. The price is perfect. On top of it all the staff is AMAZING!!! Most importantly James. He was so great this last time...

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Helpful?
Thank maroosha614
Reviewed 1 week ago via mobile

I'm at a Marriott property every other week with access to the concierge lounge. Not only did they not have wine or dessert at the designated time, the manager explained to me that they had "too many" complaints that the desserts were coming out too early so they are "now holding them back". This is a nice hotel in a...

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Helpful?
Thank Robert R
eibarra, Hotel Chicago, Autograph Collection at Hotel Chicago Downtown, Autograph Collection, responded to this review

Dear Robert R, Thank you so much for taking the time to write an informative review for us. Your feedback is important to us, and I can assure you that we shared your complaints with our Food and Beverage team for their review and have addressed the issues you kindly brought to our attention. We are certainly glad to know...

Brisbane, Australia
Reviewed 1 week ago

Room was comfortable and clean and a reasonable size. Very 'Chicago' decor. Quiet considering the location - windows have good soundproofing! Location is amazing, just steps from the river and across a bridge from the theatre district. Modern 24 hour gym, convenience store accessed via the basement, fast wifi (and free for Marriott rewards members). Great staff, all customer-focused -...

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Helpful?
Thank Steve T
Houston, Texas
Reviewed 2 weeks ago via mobile

My wife and I were visiting family in the suburbs and decided to stay in the city for one night . Hotel Chicago was incredibly accommodating. We stayed in the beautiful and spacious king suite . The complimentary candied bacon was perfect every bite and we could not help but finish them. Starting with the doorman , Wayne, was very...

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Helpful?
Thank haloboii89
Management response:

Thank you very much for such a wonderful review and the five-star rating! I am glad to hear that your night with us was so pleasant and you were able to meet and be helped by a bunch of our staff; I will certainly be sharing your kind comments with all of them. We pride ourselves in being extremely accommodating...

Lima, Peru
Reviewed 2 weeks ago

I want to thank Kyle Jackson - front desk manager and Yesenia Lopez who helped me solve my check out account! They went the extra mile with professionalism and got a super happy customer that will highly recommend this hotel to my friends! Congratulations for having A1 employees !

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Helpful?
Thank Hifumi2016

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Internet
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The crown jewel of the Marina City complex in River North, right on the Chicago River - Hotel Chicago, Autograph Collection is steps from The House of Blues. Featuring stylish, rooms with floor-to-ceiling windows, you'll soak in all the magic the city of Chicago has to offer. The Magnificent Mile, Merchandise Mart, Art Institute, Millennium Park, Theater District, and of course State Street's nightlife are all within walking distance. All 354 rooms and suites offer plush comforts amenities include Presidential double pillow top mattresses and 370 thread-count Egyptian cotton linens. All guestrooms feature 42-inch high definition TVs, working desk, fully stocked minibars, and floor to ceiling windows with views of the Chicago River or City. ... more   less 

Additional Information about Hotel Chicago Downtown, Autograph Collection

Address: 333 N Dearborn St, driveway entrance on 350 N State Street, Chicago, IL 60654-4956 (Formerly Hotel Sax Chicago)
Region: United States > Illinois > Chicago
Price Range: RM754 - RM2,056 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Chicago Downtown, Autograph Collection 4*
Number of rooms: 354
Reservation Options:
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Also Known As:
Hotel Sax Chicago
Hotel Style:
#47 Luxury Hotel in Chicago
#69 Romantic Hotel in Chicago
#71 Business Hotel in Chicago
#80 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Chicago Downtown, Autograph Collection staff and other travellers.
25 questions
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Chicago, Illinois
Washington DC, District of Columbia
Sarnia
over a year ago
1 month ago

See all questions (25)

Questions? Get answers from Hotel Chicago Downtown, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check your room immediately upon check in”
kayliebarwig, 11 Apr 2017 | Read review
“my view was of the circular parking garage and a little bit of the river. Ask for a higher room with a view. I was on the 9th floor.”
mdluvs2shop, 7 Apr 2017 | Read review
“Stay away from the elevators; sounds like roller skates upstairs”
Reston10, 5 Apr 2017 | Read review
“Ask before if WIFI is free. We had to pay.”
  • View seven floors up
robinita2, 3 Apr 2017 | Read review
“I love the higher rooms for a great view”
MerehighBP, 30 Mar 2017 | Read review
5 of 5
Booking.com
US$259* /night
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Hotels.comUS$259
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Prices are for 1 room, 2 adults
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