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Homewood Suites by Hilton Chicago-Downtown

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#50 of 186 Hotels in Chicago
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Homewood Suites by Hilton Chicago-Downtown
Homewood Suites by Hilton Chicago-Downtown
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2,516 Reviews from our TripAdvisor Community

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Showing 2,355: English reviews
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Omaha, Nebraska
Reviewed yesterday NEW

From the moment we checked in, overall wonderful experience. Staff was top notch and always friendly. We did the park and play package with city views and found it cost effective. Great location as well. Would recommend this location to anyone.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank BrookeKeele
Chicago, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 12 December 2016

Location Location Location! We needed a Suite because we were traveling with an infant and the hotel supplied a crib which was great. The weather let us down a little but again, you can't beat the location! My wife and I took our son to the city for a CHI-cation and enjoy Christmas in the city. We both lived in...

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Helpful?
2Thank Quin4
About Hotel's Favourite Review
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Terrific! We are thrilled that you were able to do so much during your visit with us! We appreciate your detailed review, which will surely help our future guests! Our views are hard to beat, and we are glad to see that you were able to take advantage of the many amenities we offer! We hope that you and the...

Belo Horizonte, MG
Reviewed yesterday NEW

THE STAFF IS KIND , caring and very profedsional Breakfast great with fruits , hot dishes , pastries and juices . The manager receotion from monday to thrusday just a plus where they served wine , juices , salads .,,,

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Maria P
Kalamazoo County, Michigan
Reviewed yesterday NEW

Comfortable and clean, this particular location is right in the center of the city and within walking distance of everything necessary. PF Changs right at your feet when you walk out the door. Starbucks is also across the Street. The valet service is a little pricey but they will definitely take care of you. Overall a very positive experience.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank noaho597
Detroit, Michigan
Reviewed 2 days ago NEW

Family trip with 11 & 14-year old. Pros: 1. Location is amazing: Within steps of restaurants (Pizzaria Uno, Eataly, Starbucks,Shake Shack, etc.) transportation, shopping. 2. Pool: not real big but perfect for a bit of splashing around with the kids. And the view of the city from the pool is way cool. 3. Service: very friendly and helpful. Desk staff,...

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Helpful?
1Thank Mary F
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Wow, what a great, detailed review, thank you for your feedback! We love hearing from guests that have a great experience, and we're sure that your breakdown of your stay will be helpful to our future guests! We also agree that "family unity" is very important, and loved the way you worded that! Our suites do actually have a central...

Reviewed 2 days ago NEW

I was happy with the whole experience except the cleanliness. There were many things on the carpet that wasn't clean and blood/ketchup? on the night stand. Makes me wonder how well they cleaned everything else.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Nathan C
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Hello and thank you for your review! We are sorry that we apparently didn't live up to our mission to be Chicago's cleanest and friendliest hotel! We trust however, that you brought this to our attention, and we were able to correct the problem prior to you checking out. We also hope that this apparent isolated incident will not prevent...

Browstown,MI
Reviewed 3 days ago NEW

We chose to stay at Homewood suite this time because the one other time we came to Chicago,we stayed here too. I guess since 2012, they've remodeled, and probably to make more room to rent out more rooms, they cut down on space in the hotel lobby and breakfast area, and to me took away the beauty and homey feel...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 367yvetteg
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for your review! We love hearing from our guests that tell us they like our recent transformation, but regret if you don't agree. We have the same room count as before, we just blew out the lobby area to make more room for our complimentary breakfast and evening social hours. We hope you'll be back to see us...

holland
Reviewed 3 days ago NEW

I would stay here again anytime! We had a king room with a full kitchen and a pull out couch. The room seemed new or newly remodeled. It was all very clean. The breakfast included the next morning, was awesome, but it was crowded so come be prepared and go early if you want to beat the rush. The pool...

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Helpful?
Thank paintapot
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Excellent, thank you for the great review! We love when our guests tell us the like our recent transformation! You have a GREAT tip on our breakfast, yes it can get quite busy, especially on weekends, so we strongly suggest coming down EARLY to beat the rush! Thanks again, we hope to have you back soon!

Michigan
Reviewed 3 days ago NEWvia mobile

We loved this location for our family with 2 children, seemingly central to everything in the Magnificent mile area. That was the best part of this hotel. Second was the pool on the top floor with floor to ceiling windows overlooking the city. Only a hot tub was missing! The staff here are to be commended. Except for one instance,...

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Helpful?
Thank MMD67523
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for your review! We love hearing when our team does a great job, thank you for recognizing them! We're not sure which room type you stayed in, however we do boast some of the largest rooms in the downtown area, ranging from 300sq ft, to nearly 500sq ft, so please keep in mind for your next visit! Also,...

Minneapolis, Minnesota
Reviewed 4 days ago NEW

stayed a few days with friends. Hotel was nice. Room was nice size and quiet. Didn't eat breakfast but did the evening snack thing and that was good. I wanted to do a shout out to front desk clerk Adriana who was helpful and so nice and also to tell her brother Eduardo that I said HIIIIIIII !!! hahaha :)...

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Helpful?
Thank powleyB
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for the great review! We love hearing when our team does a great job, thank you for recognizing Adriana! Next time be sure to take advantage of the breakfast and evening socials we offer!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Your downtown Chicago experience begins here, welcome to the Homewood Suites by Hilton Chicago Downtown. Our location places you within walking distance to the Magnificent Mile, world-class restaurants and the infamous Chicago attractions. Where service is nothing short of extraordinary, the Homewood Suites family will welcome your every request. All of our guests will enjoy the following amenities,•Spacious, Newly Renovated two-room King suite with separate living, sleeping areas and fully equipped kitchens •Complimentary daily hot breakfast buffet •Complimentary Monday through Thursday Dinner Reception, meal with beer, wine and soda •Complimentary high-speed Wireless Internet access throughout the Hotel •Complimentary executive business center with high-speed Internet access •Complimentary cardio-fitness and indoor pool •Complimentary grocery shopping service •Complimentary coffee, tea, hot chocolate or cider all day long in the lobby •24 hour convenience shop •Hilton Honors Points -receive BOTH airline miles and hotel points for every stay with us. Check us out online for discounts and packages! ... more   less 

Additional Information about Homewood Suites by Hilton Chicago-Downtown

Address: 40 East Grand Avenue, Chicago, IL 60611
Region: United States > Illinois > Chicago > Near North Side
Price Range: RM544 - RM1,620 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Chicago-Downtown 3*
Number of rooms: 233
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Chicago Downtown Hotel Chicago
Homewood Suites Chicago Downtown
Homewood Chicago
Hilton Chicago
Chicago Homewood Suites
Chicago Hilton
Hotel Style:
#46 Romantic Hotel in Chicago
#53 Family Hotel in Chicago
#68 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Chicago-Downtown staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Chicago-Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed by the elevator, it was quite. I don't think you can go wrong”
 of 5 bubbles paintapot, 20 Feb 2017 | Read review
“All rooms are 2 room suites as far as I am aware.”
  • Wrigley Building at night from the room
 of 5 bubbles firsedge, 3 Feb 2017 | Read review
“Facing south is a great view of the city and lake. I like higher floors and close to the ice machine but not to close. .”
 of 5 bubbles ginamarie49, 18 Jan 2017 | Read review
“1410 is a very nice room, although if you can go higher, do it. The views from the pool are amazing. Corner rooms are nice, but drafty.”
 of 5 bubbles Lolligirl56, 18 Jan 2017 | Read review
“If available, try and get a corner suite. Great views”
 of 5 bubbles 426barts, 17 Jan 2017 | Read review
5 of 5