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Homewood Suites by Hilton Chicago-Downtown

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#50 of 187 Hotels in Chicago
Certificate of Excellence
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Homewood Suites by Hilton Chicago-Downtown
Homewood Suites by Hilton Chicago-Downtown
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2,551 Reviews from our TripAdvisor Community

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Showing 2,387: English reviews
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Reviewed 2 days ago NEW

3 night family stay, Wednesday through Saturday, was pleasant. Stayed on 14th floor facing south with wonderful view of downtown Chicago including the Wrigley Building. 1 hour walk to Shedd Aquarium, 5 minutes to Chicago river, 10 minutes to John Hancock tower. Good complimentary breakfast and supper. Fast elevators. Pleasant staff. Complimentary internet service wasn't good...my only complaint.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Troy W
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for the great review! Our views are hard to beat, and we are happy to see that you found our location convenient to the many attractions you wanted to visit. Please come see us again soon!

Falls Church, Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

I travel to Chicago for business every two months and have stayed in a variety of hotels. I was pleasantly surprised by my stay a Homewood Suites this week. The room was clean and spacious. Having a full kitchen area allowed me to walk to a grocery store a block away and purchase food to eat instead of eating out...

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1Thank Catherine C
About Hotel's Favourite Review
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Awesome! Thank you for the great review! We love when guests tell us that we're living up to our mission to be Chicago's Cleanest and Friendliest hotel. Thank you for recognizing Amer and our team! We hope you'll be back to see us again soon!

Oskaloosa, Iowa
Reviewed 5 days ago NEWvia mobile

What a nice place to stay! We are a family of five with three active boys...it was perfect! The pool was nice and pretty warm, but breakfast was good and the staff was very pleasant. The valet stand was also a great wealth of information and very well staffed. They were very attentive and super friendly as well!

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Helpful?
Thank Ellen A
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for coming down to spend "winter in March" with us! We love when our staff does a great job, thank you for recognizing them! Please come back and see us again when the weather breaks!

Toronto, Ontario
Reviewed 6 days ago NEW

My daughter was thrilled when she was surprised on the day of her birthday with the American Girl Doll experience. She was so happy to receive an AG travel bed, milk and cookies. To see her smile and watch her jump up and down made every penny worth the stay. Thank you to the staff for helping coordinate her surprise....

Review collected in partnership with Homewood Suites by Hilton
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Thank fl20172017
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Excellent! We love when we can make a special event even more special! But please, don't wait until next year to come back and see us! Thank you for your review!

Raleigh, North Carolina
Reviewed 6 days ago NEWvia mobile

I am a long time Hilton Honors member. I was in town for a conference at a hotel down the street. I changed my plans at the last minute to stay at a Hilton property, and boy am I glad I did. When I arrived on Monday I was the Hilton honors guest of the day, with a complementary upgrade!...

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Helpful?
Thank Carrie G
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Wow! Thank you for the great review! As a Hilton honors member, we appreciate your feedback! We love hearing when our staff does a great job, thank you for recognizing them! We hope you'll be back to see us soon!

Boise, United States
Reviewed 6 days ago NEW

Overall, it was a good stay. I enjoy having the space of a living room separate from the bedroom and I enjoy having the kitchenette. I thought the complimentary breakfast and social hour was extremely accommodating, although the food was not super high quality.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Jessica H
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for the great review! We are glad you were able to enjoy our suites, which are some of the largest in the city! We are also glad to see that you were able to take advantage of the complementary food services we offer! We hope you'll come back and see us again soon!

Paris, France
Reviewed 1 week ago via mobile

Hotel nicely located. Really adapted for a family visit with its kitchen space. Style is simple and no fuss.The hotel lobby is one floor up from the street. Breakfast buffet and afternoon buffet included

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Helpful?
Thank JoAndJo262
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for the kind review! We are happy to see that your family found the suite convenient, and that you were able to take advantage of the many complementary food services we offer! Please let us know how we can earn those two extra stars however! We hope to see you back again soon!

Pompano Beach, Florida
Reviewed 1 week ago

My 20-year-old daughter and I recently spent four nights at this hotel. It was her last college Spring Break and she wanted to go to a "City" instead of our usual beach vacations and chose Chicago. After much debate over where to stay, I settled on this hotel because of the location, the fact that it had been remodeled and...

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Helpful?
Thank Knani
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for the great review! We are happy that you enjoyed you room, the view, and the complimentary breakfast! We are sorry however if there was any miscommunication with housekeeping, but are happy to see that your room was seviced and that this did not affect your overall experience with us. Please don't wait until next spring to come...

Houston, United States
Reviewed 1 week ago

Such a great location - near shopping and great restaraunts, such a great team. Always very helpful and welcoming! Clean, neat rooms - just enjoyed the whole experience. My 3rd stay in 6 months! I'll be back again!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank peggyelainer
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

We love our loyal and frequent guests, thank you for your review! We never get tired of hearing when our customers have a great experience, but please let us know how we can earn that extra star rating also! See you soon!

Frisco
Reviewed 1 week ago

This is the best place to stay in Chicago. Everything you want to see in Chicago is literally steps outside of the hotel. The hotel staff was incredibly friendly and helpful. The food was great and the overall service was perfect!

Review collected in partnership with Homewood Suites by Hilton
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Thank jacobbroberts
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for the excellent review! We love hearing when our staff does a great job, thank you for recognizing them! We look forward to having you back soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Your downtown Chicago experience begins here, welcome to the Homewood Suites by Hilton Chicago Downtown. Our location places you within walking distance to the Magnificent Mile, world-class restaurants and the infamous Chicago attractions. Where service is nothing short of extraordinary, the Homewood Suites family will welcome your every request. All of our guests will enjoy the following amenities,•Spacious, Newly Renovated two-room King suite with separate living, sleeping areas and fully equipped kitchens •Complimentary daily hot breakfast buffet •Complimentary Monday through Thursday Dinner Reception, meal with beer, wine and soda •Complimentary high-speed Wireless Internet access throughout the Hotel •Complimentary executive business center with high-speed Internet access •Complimentary cardio-fitness and indoor pool •Complimentary grocery shopping service •Complimentary coffee, tea, hot chocolate or cider all day long in the lobby •24 hour convenience shop •Hilton Honors Points -receive BOTH airline miles and hotel points for every stay with us. Check us out online for discounts and packages! ... more   less 

Additional Information about Homewood Suites by Hilton Chicago-Downtown

Address: 40 East Grand Avenue, Chicago, IL 60611-3506
Region: United States > Illinois > Chicago > Near North Side
Price Range: RM718 - RM1,799 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Chicago-Downtown 3*
Number of rooms: 233
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Chicago Downtown Hotel Chicago
Homewood Suites Chicago Downtown
Homewood Chicago
Hilton Chicago
Chicago Homewood Suites
Chicago Hilton
Hotel Style:
#46 Romantic Hotel in Chicago
#53 Family Hotel in Chicago
#68 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Chicago-Downtown staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Chicago-Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on higher floors have the best views and less street noise. I believe that rooms ending in -15 are corner rooms.”
  • King One Bedroom Suite - Bedroom
  • Daytime view from room 1517
  • Living room in King One-Bedroom Suite
  • King One Bedroom Suite - Neutrogena Toiletries
  • Kitchen in room
  • Nighttime view from room 1517
  • King One Bedroom Suite - Bedroom
  • King One Bedroom Suite - Bathroom
 of 5 bubbles Knani, 14 Mar 2017 | Read review
“away from elevator is best”
 of 5 bubbles jhp45, 26 Feb 2017 | Read review
“We stayed by the elevator, it was quite. I don't think you can go wrong”
 of 5 bubbles paintapot, 20 Feb 2017 | Read review
“All rooms are 2 room suites as far as I am aware.”
  • Wrigley Building at night from the room
 of 5 bubbles firsedge, 3 Feb 2017 | Read review
“Facing south is a great view of the city and lake. I like higher floors and close to the ice machine but not to close. .”
 of 5 bubbles ginamarie49, 18 Jan 2017 | Read review
5 of 5