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Homewood Suites by Hilton Chicago-Downtown

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#49 of 185 Hotels in Chicago
Certificate of Excellence
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Homewood Suites by Hilton Chicago-Downtown
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2,426 Reviews from our TripAdvisor Community

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Showing 2,273: English reviews
Brighton, United Kingdom
Reviewed yesterday NEWvia mobile

Have stayed in a few hotels like this and can honestly say that this is so far tops. Was welcomed with a lovely bubbly smiley receptionist on arrival (and friendly door staff). Was made to feel welcome and comfortable before getting to the room. Got the style of room requested and was truly satisfied. Had 1 or 2 things to...

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Helpful?
Thank rob2577
Antioch, Illinois
Reviewed yesterday NEW

Very nice upgrades since last I visited and the Breakfast/Dinner were tasty, rooms were super clean. Convienant to Down Town Events also many options for dining out very close by. Staff also excellent overall.

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Helpful?
Thank heidikD191GH
Nottingham
Reviewed 2 days ago NEW

What a lovely hotel.The rooms were perfect kitchenette was easy for making the odd sandwich and meals. STaff were all very nice helpful with all my many questions . Door guys we great so helpful in showing us the way to many places ,my husband had plenty of laughs with them what a perfect way to arrive at the hotel....

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Helpful?
Thank sue5153
Kahului, United States
Reviewed 4 days ago NEW

Love the hotel which is close to the Magnificent Mile and Nordstoms. Have a room with a separate bedroom and living area - i.e. not living in the bedroom. The separate kigtchete allows having some meals in-house. Spacious rooms.

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Helpful?
Thank Ronald B
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for the great review! Many of our guests don't realize that most downtown hotel rooms are smaller than the non urban locations, but not here! We are happy to see that you were able to spread out and enjoy the many in suite features we offer. Come back and see us again soon!

Wooster, Ohio, United States
Reviewed 5 days ago NEW

The moment we checked in to the moment we left a two night stay altogether was very pleasant. The staff was awesome, the food was excellent! Close to the miracle mile. The rooms were very clean and the beds comfortable.

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Helpful?
Thank Vince F
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for the pleasant review! We are glad that not only you found our location convenient, but you also were able to take advantage of the complimentary services! Please come back and see us again soon!

Hayward
Reviewed 1 week ago

Just remodeled and is nice. very good even buffet and breakfest. Excellent location and safe. Unassuming entry on street but hotel is very nice. Friendly staff although door people could smile more. front desk very friendly and buffet staff great.

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Helpful?
1Thank A1499TQtomk
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for the nice review! We are happy to hear that our staff treated you well, but regret if the door service fell short! We do hope you'll be back to see us again soon!

Miami Springs, Florida
Reviewed 1 week ago

Excellent location just off Michigan Avenue. Beautiful, newly remodeled rooms. Great hot breakfast, all day coffee and evening reception is a full dinner! Lovely 6th floor lobby. Pool and work out room both just enough.

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Helpful?
Thank W6798QHcharlotted
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Excellent, thank you for the great review! We are glad to see that you were able to take advantage of our many complimentary services! Please come back and see us again soon!

Saint Joseph, United States
Reviewed 1 week ago

The chief selling points for this hotel, for me, are the staff (addressing me by name after several months away), the full kitchenettes (drinking coffee from an actual ceramic cup) and the two-room layout of all the suites (I wake up before my husband, and there's somewhere for me to work other than the bedroom).

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Helpful?
Thank josephineh270
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Excellent! We are proud to be your home away from home! Thank you for your review, and recognizing our staff! We look forward to having you back again soon!

Westlake Village, California
Reviewed 2 weeks ago

Our family of four stayed at this property for two nights, for a quick trip to visit friends in Chicago. Inexplicably, after the first night of staying on the Executive (19th) floor, no one ever cleaned our room. When I called to complain and ask for new towels and soap/shampoo, a worker came by and told us that the room...

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Helpful?
2Thank Quixx
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Hello and thank you for your review! On 11/23, we reached out to you asking via email inquiring for details and to resolve with you, however we have yet to hear back. We are very sorry if there was any oversight, or interruption in service! Please, email us back at Jason.park@Hilton.com so we may make work with you to resolve...

St.John's Newfoundland, Canada
Reviewed 2 weeks ago

Rooms were large and well appointed. Great location, near red line and mag mile. Friendly staff. Breakfast included is a great feature when travelling with kids. The evening social was also a lovely touch that made the hotel seem to have a personal touch

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Helpful?
Thank noarmchairsallowed
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Excellent, thank you for your review! We love when our guests tell us that we treated them right! We are also glad that you were able to take advantages of the many complimentary services we offer. Please come back and see us again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Your downtown Chicago experience begins here, welcome to the Homewood Suites by Hilton Chicago Downtown. Our location places you within walking distance to the Magnificent Mile, world-class restaurants and the infamous Chicago attractions. Where service is nothing short of extraordinary, the Homewood Suites family will welcome your every request. All of our guests will enjoy the following amenities,•Spacious, Newly Renovated two-room King suite with separate living, sleeping areas and fully equipped kitchens •Complimentary daily hot breakfast buffet •Complimentary Monday through Thursday Dinner Reception, meal with beer, wine and soda •Complimentary high-speed Wireless Internet access throughout the Hotel •Complimentary executive business center with high-speed Internet access •Complimentary cardio-fitness and indoor pool •Complimentary grocery shopping service •Complimentary coffee, tea, hot chocolate or cider all day long in the lobby •24 hour convenience shop •Hilton Honors Points –receive BOTH airline miles and hotel points for every stay with us. ... more   less 

Additional Information about Homewood Suites by Hilton Chicago-Downtown

Address: 40 East Grand Avenue, Chicago, IL 60611-3506
Region: United States > Illinois > Chicago > Near North Side
Price Range: RM492 - RM1,538 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Chicago-Downtown 3*
Number of rooms: 233
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Chicago Downtown Hotel Chicago
Homewood Suites Chicago Downtown
Homewood Chicago
Hilton Chicago
Chicago Homewood Suites
Chicago Hilton
Hotel Style:
#46 Romantic Hotel in Chicago
#53 Family Hotel in Chicago
#68 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Chicago-Downtown staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Chicago-Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“We are on the top floor (4th floor) and did not hear a voice until we woke up at 10 am.”
 of 5 bubbles LenaH_12, 22 Oct 2016 | Read review
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