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Holiday Inn Chicago Downtown

Booking.comUS$136*
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#116 of 187 Hotels in Chicago
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Holiday Inn Chicago Downtown
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655 Reviews from our TripAdvisor Community

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Showing 609: English reviews
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Tucson, Arizona, United States
Reviewed 6 days ago NEW

My husband and I took Amtrak from Tucson to Chicago (Texas Eagle) and choose the Holiday Inn because it was within walking distance of Union Station. Upon arrival, the staff was super friendly; we were asked if we wanted water by a gentleman who greeted us at the door and he asked everyone in the lobby. He also was very...

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Helpful?
Thank Barbara E
HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this review

Thank you Barbara E for staying at the Holiday Inn & Suites Chicago Downtown. We are very happy to hear your overall experience with service and our restaurant were great and proximity to Amtrak Union Station met your needs. We hope you will stay again the next time you are in the area. Sincerely, Nitin Talati General Manager

Minnesota City, Minnesota
Reviewed 1 week ago

My room was very clean and comfortable. The bed was great, which is extremely important to me. It was nice to have a restaurant in the hotel, and the location is pretty decent. The staff were very friendly and check-in was quick and efficient. I would be giving this hotel an excellent rating if it weren't for the street noise,...

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Helpful?
Thank kranzo
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear kranzo, Thank you very much for taking time to post this review. We appreciate the feedback as this tells us how we are doing with service, bedding and our restaurant. We hope you will stay again in the near future so that we are able to create a better overall experience. Thank you again for sharing. Nitin Talati General...

Littleton, Colorado
Reviewed 3 weeks ago

The customer service we received was top notch. Taiyon goes out of her way to take care of you. Mark, the valet, was super helpful with recommendations and logistics about getting around the city. The hotel is clean and comfortable. A good value for the price. It was right off the Blue Line Train so getting around the city without...

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Helpful?
Thank cotraveler2370
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear cotraveler2370, Thank you very much for the kind words shared about the service received from Taiyon and Mark. We are very lucky to have them as part of the team and we are very happy to know you experienced their great service. Thank you again for sharing and look forward to welcoming you back to the Holiday Inn &...

New Delhi, India
Reviewed 4 weeks ago

This is a nice hotel but located at a traffic junction which is a negative point. I got a room which was facing a highways which was not very comfortable to sleep. Staff was friendly and helping. Room was okay. A good option if want to stay in downtown area as it is at a walking distance from all the...

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Helpful?
Thank artee_rana
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear artee_rana, Thank you for staying with us and for sharing feedback about your recent stay. We are sorry to hear of outside noise which disturbed your sleep and are working on improvements toward the near future. We hope you will think of our hotel the next time you visit Chicago. Sincerely, Nitin Talati General Manager

Falls Church, Virginia
Reviewed 24 March 2017

This hotel is very old, rooms are ancient, they don't change the bedsheets,carpets are filthy and bathrooms stink. It needs a major renovation. Pillar(spelling might be wrong) is the lady at the breakfast room who is very rude, unprofessional, and extremely careless waitress. I was very disappointed with her service. Rest of the staff are ok.

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Helpful?
Thank monmontic
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear monmontic, Thank you for staying with us and for taking time to share your experience. I apologize on behalf of the entire team that your stay did not meet expectations with service, cleanliness and amenities. The concerns mentioned will be addressed to ensure repeat occurrence does not happen again. We hope you will consider our hotel in the near...

Reviewed 23 March 2017 via mobile

I have stayed here multiple times over the last few months and each time the staff has gone above and beyond my expectations, specifically Taiyom. Not only is she friendly, but she has also gone out of here way to correct a mistake I made when placing a reservation

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Helpful?
Thank Matthias O
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Matthias O , Thank you so much for staying with us and for taking time to review our hotel. We are very happy to hear your stay was excellent and look forward to having you return again soon. Nitin Talati General Manager Holiday Inn & Suites Chicago Downtown

Kalispell, Montana
Reviewed 16 March 2017 via mobile

Stayed here twice within a week thanks to Amtrak delays. Comfortable and fast internet. Desk clerk said I could get a much better rate than she had for my return trip. $99 and only $10 for the full buffet breakfast when booked at the same time. Definitely a winner!

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Helpful?
Thank Barbjefts
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Thank you Barbjefts for staying with us and for being a repeat guest. We appreciate your comments and look forward to welcoming you back. Sincerely, Nitin Talati General Manager

Richmond, Virginia
Reviewed 14 March 2017

Stayed there one night for business in late February. While my business associates were all staying at the Chicago Hilton, I stayed here, six blocks away, for over $50 less per night. Even with the short cab ride over to their hotel for a meeting (it was very cold that day), I still saved a lot of money versus those...

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Helpful?
Thank KenS9
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Thank you KenS9 for taking time to share your experience. We are happy to hear that you found value in our location and that our staff provided friendly service. We look forward to welcoming back to the Holiday Inn & Suites Chicago Downtown. Sincerely, Nitin Talati General Manager

Reviewed 5 March 2017 via mobile

They list parking but fail to tell you that it is $50. Staff only says sorry, really. List it in your amenities that it is paid parking. I could have paid the same total price with free parking and a breakfast. 🙁

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Helpful?
Thank friends58
cpfaus, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear friends58, Thank you for staying with us and our apologies for the parking listing. We do hope the next time you are in town, the parking and breakfast package will still be available. The Parking and Breakfast package is a great value and are sorry that the $50 parking price disappointed your experience. Sincerely, Nitin T General Manager

Kewanee, Illinois
Reviewed 1 March 2017

Arrived, front desk staff greeted us, smiled, were friendly, nice, thanked us for being IHG members. The valet staff was friendly and accommodating. Julio, Tommie, and Miguel. Helpful. Clean rooms. Friendly service. The Sunny restaurant staff was friendly, and everyone smiled. I couldn't believe it. I have stayed at many Holiday Inns/Hotels/Suites/Expresses, etc., and this is the friendliest Holiday Inn...

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Helpful?
Thank AugMaxVanJr
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Thank you very much AugMaxVanJr for sharing this wonderful review. Our team were feeling very proud to read the comments you shared as this was a gift to all. Thank you once again and look forward to welcoming you back in the near future. Sincerely, Nitin Talati General Manager

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn(R) & Suites Chicago - Downtown conveniently located near the Chicago Loop, and other prominent area attractions. We are steps away from the CTA Clinton Blue Line station on South Clinton Street and I-290 on South Canal Street, this Chicago hotel is perfect for leisure and business travelers. What's exciting is vacationers are surrounded by Willis Tower, the Museum Campus, Soldier Field and more when they stay in downtown Chicago. Our business travelers appreciate our hotel's location, meeting rooms space of 2,000 sq. ft., free Wi-Fi access, an extensive fitness center, a seasonal outdoor rooftop pool and dining facilities. Clearly, with these choice amenities and prices, it's easy to see why guests prefer us to other hotels in Chicago, IL. ... more   less 

Additional Information about Holiday Inn Chicago Downtown

Address: 506 W Harrison St, Chicago, IL 60607-4303
Region: United States > Illinois > Chicago
Price Range: RM604 - RM1,543 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago Downtown 3*
Number of rooms: 145
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Orbitz, Travelocity, IHG, Hotels.com, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your Holiday Inn Chicago Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Chicago Downtown Hotel Chicago
Holiday Inn Downtown
Chicago Holiday Inn
Hotel Style:
#73 Romantic Hotel in Chicago
#84 Family Hotel in Chicago
#86 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chicago Downtown staff and other travellers.
16 questions
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Burlington, North Carolina
2 days ago
8 months ago
Howell, Michigan
8 months ago
Coimbatore, India
10 months ago

See all questions (16)

Questions? Get answers from Holiday Inn Chicago Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the street. I don't know if it makes a difference, but it's worth a shot.”
kranzo, 20 Apr 2017 | Read review
“Ask for rooms which are not facing highway”
artee_rana, 31 Mar 2017 | Read review
“Express your room wishes during the reservation process.”
AugMaxVanJr, 1 Mar 2017 | Read review
“Ask! The staff will have definite recommendations based on your needs!”
colebt1, 20 Feb 2017 | Read review
“Ask for one with a microwave and refrigerator”
starladydiva, 30 Jan 2017 | Read review
5 of 5
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US$136* /night
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Prices are for 1 room, 2 adults
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