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Holiday Inn Chicago Downtown

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#109 of 186 Hotels in Chicago
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Holiday Inn Chicago Downtown
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644 Reviews from our TripAdvisor Community

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Showing 599: English reviews
Atlanta, Georgia
Reviewed 13 January 2017

Stayed here on a business trip to Chicago. It's a fair hotel, exactly what you'd expect from a Holiday Inn. Clean room and friendly staff. The hotel is very close to CTA Clinton station on blue line so it is very convenient to get to from O'Hare. However, there is nothing much around the hotel in walking distance. There is...

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Helpful?
Thank VJH95
HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Vincent H, Thank you for providing great feedback about your stay. I am sorry to hear that the city noise was annoying and wish we could have made things better while you were still on property. I am happy to hear that our staff upgraded you to a suite as we love to make our IHG Spire Elite Members...

Turku, Finland
Reviewed 10 January 2017 via mobile

Stayed here with my wife from the 27th - the 30th of December 2016 as a stop on our honeymoon-trip in the US (we're from Finland). This was by far the friendliest and most welcoming of all the four hotels we stayed at (NY, Chicago, LA and Las Vegas), only Holiday Inn was Chicago. Staff was very nice and adapted...

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Thank Henrik P
HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Henrik P, Congratulations on your wedding and thank you for sharing part of your honeymoon at the Holiday Inn & Suites Chicago Downtown! We are very happy to hear that our team were welcoming and created an excellent stay for your both. We hope we are able to share your 1st anniversary with you next December! Sincerely, Rob Knox...

New Castle, Indiana
Reviewed 6 January 2017

I stayed here during a business trip to one of the local universities and also the two regional government labs. I was traveling with a colleague from Italy and they were interested in staying close to the center of town so they could easily walk as a tourist during their free time. While the hotel is located conveniently for that,...

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Thank minus5torr
HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this review

Dear minus5torr, Wow and thank you for sharing your experience! We are very thankful for the great review you have shared with us about your experience at the Holiday Inn & Suites Chicago Downtown. We are even happier to know that our location met your needs and that you will definitely stay with us again. Please let me know if...

Zion
Reviewed 24 December 2016

When I entered, I was greeted as if I just came home from a long time of being away. The staff is so natural and true in All that they do for the customers. That you don't feel like a stranger or a customer. The questions I had, were answered right away and I came upon a slight problem that...

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Thank Adrienne S
A TripAdvisor Member
Level Contributor
3 reviews
1 helpful vote
Reviewed 23 December 2016 via mobile

I checked in on Sunday December 18th for 2 nights. I came in to Chicago via train and Union Station. The hotel is very convenient to Union Station about five blocks. My business there took me to the near west side close to UIC. Very convenient for that. Someone had commented before about the noise issue but I did not...

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Thank A TripAdvisor Member
Reviewed 19 December 2016 via mobile

From Pilar and Hamoud at check-in to Jose who got us a cab every morning, and the rest of the staff we have never been helped by such friendly people during a motel stay! The only thing bad I can say is that the elevator is a little small. We had a group of 6 people and had no problem...

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Thank wrvixen
Reviewed 18 December 2016

This place was a great place to stay in Downtown Chicago! It was close to every place I needed to be, and the taxi service found me easily. It was an easy place to find coming into Chicago! Loved observing everything just outside my window. The staff was wonderful and valet parking is a perk. :) It was my first...

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Thank Taybug C
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Taybug C, Thank you very much for taking time to share your experience. We are happy to hear you enjoyed your stay with us and that you had an amazing time visiting Chicago too! Thank you once again and see you soon. Sincerely, Nitin Talati General Manager gm@hidowntown.com

uk
Reviewed 3 December 2016 via mobile

Helpful staff, clean room, comfortable beds... good coffee machine in the room... nothing to fault but the noise walked into the room and thought that window was open... but was just the noise coming through the closed window... Really not good enough for a 200$ / night rate Regrettably will never return

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1Thank ninflor
cpfaus, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear ninflor, Thank you for your feedback regarding your recent visit at our hotel and please accept my sincerest apologies for the noise disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and hope for another opportunity to have you as our guest again....

Englewood, Florida
Reviewed 3 December 2016 via mobile

Stayed here for 2 nights. HINT: don't pay the hotel parking rate of >$50, drive on through to the lower lot for half the price daily. Great room on the 11th floor- with robes and slippers - I think because of the HI club points. The evening free drinks were a nice touch, but you won't see much on the...

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Thank Carol S
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Carol S, Thank you so much for the great review. We are happy you were able to enjoy the amenities in our executive rooms and the Manager's Reception too! We hope the next time you stay with us, the Free Parking Package is available for you which will reduce parking costs. Thank you again for staying with us. Nitin...

Reviewed 28 November 2016

The hotel is located close to a subway station which really comes handy going to other places. The train is the blue line and it goes all the way to/from O' Hare Airport passing the city core too. The hotel is surrounded by pretty busy main streets and the sound level is a little high for my taste. The staff...

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Thank Yetitraveler
IHGService, Guest Relations Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Yetitraveler, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our staff to be nice. However, we would like to apologize for the inconvenience caused by the street noise and for falling short of your expectations regarding our restaurant and price. Reviews like yours are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn(R) & Suites Chicago - Downtown conveniently located near the Chicago Loop, and other prominent area attractions. We are steps away from the CTA Clinton Blue Line station on South Clinton Street and I-290 on South Canal Street, this Chicago hotel is perfect for leisure and business travelers. What's exciting is vacationers are surrounded by Willis Tower, the Museum Campus, Soldier Field and more when they stay in downtown Chicago. Our business travelers appreciate our hotel's location, meeting rooms space of 2,000 sq. ft., free Wi-Fi access, an extensive fitness center, a seasonal outdoor rooftop pool and dining facilities. Clearly, with these choice amenities and prices, it's easy to see why guests prefer us to other hotels in Chicago, IL. ... more   less 

Additional Information about Holiday Inn Chicago Downtown

Address: 506 W Harrison St, Chicago, IL 60607-4303
Region: United States > Illinois > Chicago
Price Range: RM455 - RM1,551 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago Downtown 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Holiday Inn Chicago Downtown Hotel Chicago
Holiday Inn Downtown
Chicago Holiday Inn
Hotel Style:
#73 Romantic Hotel in Chicago
#84 Family Hotel in Chicago
#86 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chicago Downtown staff and other travellers.
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Questions? Get answers from Holiday Inn Chicago Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask! The staff will have definite recommendations based on your needs!”
 of 5 bubbles colebt1, 20 Feb 2017 | Read review
“Ask for one with a microwave and refrigerator”
 of 5 bubbles starladydiva, 30 Jan 2017 | Read review
“easy to find on the Chicago Loop”
 of 5 bubbles taybugc, 18 Dec 2016 | Read review
“Rooms facing the front (parking lot) should be more a little more quiet than to the back facing a main street”
 of 5 bubbles Yetitraveler, 27 Nov 2016 | Read review
“All Rooms are Very Good & Clean”
 of 5 bubbles emeri2t, 17 Oct 2016 | Read review
5 of 5