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Courtyard Chicago Downtown/River North

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#84 of 188 Hotels in Chicago
Certificate of Excellence
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Courtyard Chicago Downtown\/River North
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873 Reviews from our TripAdvisor Community

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Showing 818: English reviews
Level Contributor
3 reviews
Reviewed yesterday NEW via mobile

The hotel itself is serviceable-clean, friendly front desk and valet. Unfortunately, it is on a super loud corner-sirens and horns honking all night. This explained the ear plugs they give you. I wouldn't stay here again.

Helpful?
Thank jms0817
Los Angeles, California
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

As a Marriott elite rewards member, we were acknowledged as such upon check in. I have to say this is much appreciated and something I do not always hear from front desk staff from the Marriott hotels I stay at. Staff was pleasant, room was clean and ready. Room offered a city view and location was convenient to L transportation... More 

Helpful?
Thank Ted5217
1 review
Reviewed 2 weeks ago

Service, rooms, food all were good and the people were nice. They seemed to need more help during breakfast but the food was good. Did not have a rental car so do not know how that service was. The taxi service and availability were fine. Close to nice restaurants. Bar food was different.

Helpful?
Thank Thomas H
Beth M, Manager at Courtyard Chicago Downtown/River North, responded to this review

Thomas H- Thank you so much for the great review!!! We look forward to seeing you on your next trip to Chicago. More 

Carbondale, Illinois
Level Contributor
138 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 2 weeks ago

I paid a LOT for a room here on a week day business trip -- 2 or 3x more than I expected. That being said, this review is probably a little harsh. This place is fine, and clean but by no means what you'd expect for a downtown Chicago hotel. Rooms could use a remodel for sure, especially the bathroom/sink... More 

Helpful?
Thank gemini8200
Beth M, Manager at Courtyard Chicago Downtown/River North, responded to this review

I wanted to reach out and thank you for your detailed review. I appreciate the compliments about the hotel being clean and the staff being extremely friendly. I do apologize that the rates were high the week you stayed with us. It is peak convention season, so prices are running a little higher then normal. I hope that you will... More 

Toronto, Canada
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 weeks ago

This was a great hotel for our girls weekend getaway. The location was bang on, the front desk staff were AMAZING, the doormen was so nice (even got us a private car service to go back to airport). The hotel itself is clean....however there are just some minor things that ladies would appreciate to have in the room. 1) Full... More 

Helpful?
Thank 104MichelleD
Wayland, Massachusetts
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago

The Courtyard is in a great location - there are dozens of restaurants nearby. Directly across the street is a fantastic Asian restaurant that serves outstanding dim sum - I'd highly recommend trying it. The hotel is a bit dated - they desperately need to do something to the interior. If you're below the 10th floor, your view out the... More 

Helpful?
Thank Carl R
Beth M, Manager at Courtyard Chicago Downtown/River North, responded to this review

Thank you for taking the time to share your recent experience with us. I am glad that you were able to enjoy all the restaurants in the River North Neighborhood. More 

Chicago, Illinois
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 weeks ago

Stayed here for a weekend visit with friends. Great location; close to Mich Ave but without the extra traffic and crowds. Modern lobby and really friendly staff. In particular. Jock and Ronnie were very friendly and had great senses of humor. Our room had two double beds and was a suite, so there was a living room area segregated off.... More 

Helpful?
Thank Andrea K
Beth M, Manager at Courtyard Chicago Downtown/River North, responded to this review

Thank you so much for taking the time to give such a detailed review of the hotel and location. I am glad that you enjoyed Jock and Ronnie. They are so much fun and have great senses of humor. We look forward to your next visit to Chicago. More 

Chicago, Illinois
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

We often stay downtown for weekend getaways from the suburbs - an indoor pool is a must. The location is great / the pool and gym were clean as well as the rooms...but - this morning I got locked out of my room because the room key demagnetized. The front desk called security who treated me like a criminal. Why... More 

Helpful?
Thank Bank_Nerd
Beth M, Manager at Courtyard Chicago Downtown/River North, responded to this review

Thank you for taking the time to write a review and share your experience. I understand how frustrating it must be to be locked out of your room after a workout. We do take the safety and security of our guests, and who we let into rooms very seriously. Over the years, especially being in a large downtown city, we... More 

Tampa, Florida
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 weeks ago

I was in Chicago on business and needed a hotel in north river area of downtown. This Courtyard was fairly priced for downtown and delivered a high quality experience that I was expecting. Marriott app on my phone offered early check in and my room key was ready when I arrived. I did however change rooms and the desk clerk... More 

Helpful?
Thank Bob M
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 weeks ago

The staff greets you with a smile and warm welcome . It was really consistent . Rooms were basically like any other courtyard and housekeeping was fine. Rooms have a fridge and that was nice. Most courtyards do not offer room service. This one does as restaurant is attached. However I made the mistake of eating there several times as... More 

Helpful?
Thank Barbara W
Beth M, Manager at Courtyard Chicago Downtown/River North, responded to this review

Thank you for taking the time to post a review. I am happy to hear that your hotel experience was great. I am very sorry to hear that you had a bad experience at the attached restaurant. I have printed this review and shared your feedback with them. It is very disappointing for both the hotel management and restaurant management... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Discover a haven of urban sophistication among downtown Chicago, hotels at the Courtyard Chicago Downtown/River North Hotel. Located in the trendy River North area on famed Restaurant Row, this hotel offers easy access to fine dining, exciting nightlife and the closest proximity to the EL Train. Experience the Windy City from the modern comforts of over-sized downtown hotel rooms offering plush bedding and amenities. Grab a gourmet doughnut and coffee at Glazed and Infused for breakfast, and enjoy a unique and authentic meal at Davanti Enoteca, located in the Courtyard Chicago Downtown/River North Hotel. For those looking to stay fit on the road, the fitness center with indoor pool sets this hotel apart from the rest- not to mention a beautiful sundeck for when the weather is nice. Plan accordingly with technologically adept meeting space, ideal for corporate gatherings or intimate social functions. Depart from typical downtown hotels and take advantage of the revitalized Courtyard Downtown/River North Hotel located in the heart of Chicago. ... more   less 

Additional Information about Courtyard Chicago Downtown/River North

Address: 30 East Hubbard at State Street, Chicago, IL 60611
Region: United States > Illinois > Chicago > Near North Side
Price Range: RM480 - RM1,467 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Chicago Downtown/River North 3.5*
Number of rooms: 302
Reservation Options:
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Also Known As:
Courtyard By Marriott Chicago Downtown Hotel Chicago
Courtyard Chicago Downtown
Chicago Courtyard
Chicago Marriott
Hotel Style:
#50 Family Hotel in Chicago
#54 Romantic Hotel in Chicago
#62 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Chicago Downtown/River North staff and other travellers.
9 questions
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Fall River, Massachusetts
over a year ago
Indiana, United States
10 months ago
over a year ago
over a year ago

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Questions? Get answers from Courtyard Chicago Downtown/River North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get yourself onto as high a floor as you can. Nothing below 10.”
 of 5 bubbles 208carlr, 14 Nov 2016 | Read review
“If quiet is what you want, ask for a room away from the elevators, ice machine and off of State St.”
 of 5 bubbles 718bobm, 8 Nov 2016 | Read review
“High floor street view”
 of 5 bubbles 35barbaraw, 4 Nov 2016 | Read review
“high floor....city noise can be bad”
 of 5 bubbles michaeln595, 28 Oct 2016 | Read review
“Rooms facing south have a view of the loop's skyline; try to get on floor 6 if you want easy access to fitness center”
 of 5 bubbles brandons282, 18 Oct 2016 | Read review
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