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Hilton Chicago/Magnificent Mile Suites

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#61 of 187 Hotels in Chicago
Certificate of Excellence
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Hilton Chicago\/Magnificent Mile Suites
Hilton Chicago/Magnificent Mile Suites
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1,740 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Chicago/Magnificent Mile Suites
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Showing 1,652: English reviews
pattaya
Reviewed 22 March 2016

Spent 7 nights at this property, which is very well located next to John Hancock building, just off Michigan Ave. Quiet location...all rooms...very good independent restaurant on site....The Local...Club lounge was adequate...hotel is undergoing renovations, but, noise is restricted to daytime.....Large, 2 room suites, with plenty of room to move around...plenty of outlets. Unfortunately, network access, and speed were inadequate....

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Helpful?
1Thank John B
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear John B, Thank you for reviewing our hotel. It sounds like you had a great time here in Chicago. I am glad you were able to experience the friendliness and helpfulness of our staff as we take pride in them. I do apologize for the inconvenience you experienced with the Wi-Fi. After completing an important and expensive overall of...

new york
Reviewed 22 March 2016

This is a great hotel located 1 block from miracle mile and across the street from the John Hancock Center. When I checked in I asked if our party could be located on 1 floor. I had done remote check in and ended up with 2 floors. The person checking me in said that she did not have 2 rooms...

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Helpful?
Thank dvcguy
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear DVCguy, Thank you for staying with us. You are right about our location; located near many of Chicago’s top attractions, dining and shopping. Reading the experiences of our guests is something that we enjoy doing and yours are no exception. I have noted your points about the Wi-Fi and after doing a very big upgrade 3 years ago, we...

Evansville, United States
Reviewed 21 March 2016

Very nice experience and efficient. Staff was exteremely welcoming. I would recommend this property for downtown business. Overall very productive trip. Property also has a very nice bar/restaraunt attached for easy dining.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Patrick F
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Patrick, Thank you so much for taking time to share your experience. It is both valued and appreciated. The feedback that we receive from our guests is very important and motivating to our team members who take great pride in the service they provide. It is nice of you to also recommend the restaurant that is located in the...

osceola
Reviewed 21 March 2016 via mobile

This stay was great from beginning to end! Steven at check in was extremely friendly, efficient & welcoming. He checked me in early which made our day!!! Our room was perfect, great view & super clean! Concierge was very helpful with info. Nicholas in the evening was very helpful with late night food information & suggestions. He is one of...

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Helpful?
1Thank Melissa G
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Melissa G, We appreciate you taking the time to review our hotel. I am so glad you experienced the helpfulness and friendliness of our staff. I will be sure to share those kind words about Nicholas with him and our entire staff. We look forward to being your home away from home when your travels bring you to Chicago.

Milwaukee, Wisconsin
Reviewed 20 March 2016 via mobile

Celebrated my wife's birthday with a weekend in Chicago. The Hilton is a great choice if you want a place close to the Mile, the lake, and the Gold Coast. Less than a ten minute walk to many restaurants on Rush Street. The customer service, as others have stated, is outstanding. We were greeted promptly at check-in and were in...

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Helpful?
3Thank civicnation
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Civicnation, Thank you very much for staying with us and thank you for taking the time to share your experience with other travelers. I am glad that you were able to take full advantage of our great location. Our hotel is centrally located next to the John Hancock Tower, the magnificent Mile, the Lake Michigan, Rush Street and many...

Reviewed 20 March 2016 via mobile

I took my 9 year old daughter and her friends for a birthday sleepover and American Girl Doll party. I booked through a travel site and requested adjoining rooms but when I got to the hotel they said nothing adjoining was available. I was heartbroken and concerned about being seperated from the girls. A manager came and found us 2...

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Helpful?
2Thank Jen R
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Jen R, Thank you very much for staying with us at the Hilton Chicago/Magnificent Mile Suites. We are delighted to read that you enjoyed our hotel and our location. Many of our returning guests have found that our location is perfect, as it is close to everything that the city has to offer. I apologize for the inconvenience you...

North Branch, United States
Reviewed 19 March 2016

Excellent hotel, it was a great location for shopping and museum touring, had a family of 9 on vacation with 3 rooms, check-in was fast, we use valet parking service witch was great for not having to worry about finding parking,car was always available with just a call, Bell hop service was great on arrival after a 10 hour drive,...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Eric C
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Eric C, Thank you for taking the time to review our hotel. It sounds like you had a good time here in Chicago. Reading the experiences of our guests is something that we enjoy doing and yours are no exception. Your feedback will be share with our team members as they take great pride in the work they do...

Reviewed 17 March 2016 via mobile

There is nothing to complain. Rooms are quite big and clean. The staff is friendly. Valet parking is available. I mean it's a Hilton. Prices are reasonable for this standards and the location close to city center of Chicago.

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Helpful?
Thank tobiwe
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear tobiwe Thanks so much for your comments. It sounds like you had a great time here in Chicago. Reading the experiences of our guests is something that we enjoy doing and yours are no exception. I am glad that you enjoyed your suite and the friendly service provided by our team members. It was a pleasure and privilege to...

Boston, Massachusetts
Reviewed 17 March 2016

During our trip from New York to Colorado we stopped overnight in Chicago. We found the hotel on Priceline as it was a last minute need and they were an all suites 'dog friendly' hotel. What they really meant by 'pet friendly' was that they were Pet Owner Opportunists. Upon check in the front desk agent charged me a $75...

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Helpful?
Thank Everett L
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Everett L, Thank you very much for staying with us and please accept my sincere apology for the situation you experience. Rest assured that I will personally follow-up with the manager responsible for this department so we can address the issue with the person who did not provide you with the service and friendliness that we strive to provide...

Honolulu, United States
Reviewed 15 March 2016

It was a very long flight from Hawaii and we arrived at the hotel at approximately 6:30am. We were so pleased that our rooms were available!! We were able to grab a quick nap, refresh and head out to explore the city. Michigan Avenue and John Hancock building are steps from the front door. Thank you for an amazing 5-day...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Helene F
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Helene F, Thank you very much for staying with us and thank you for taking the time to share your experience with other travelers. I am glad that you were able to take full advantage of our great location and that our team was able to accommodate your early arrival. Our hotel is centrally located next to the John...

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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Completely renovated in May 2016, Hilton Chicago/Magnificent Mile Suites is an upscale, all-suite hotel in a prime downtown Chicago location. Our modern, comfortable, well-appointed two-room guest suites and executive accommodations are just steps from Michigan Avenue, one block from Lake Michigan and close to everything central Chicago has to offer. ... more   less 

Additional Information about Hilton Chicago/Magnificent Mile Suites

Address: 198 E Delaware Pl, Chicago, IL 60611-1816
Region: United States > Illinois > Chicago > Streeterville
Price Range: RM709 - RM1,861 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Chicago/Magnificent Mile Suites 3.5*
Number of rooms: 345
Reservation Options:
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Also Known As:
Hilton Suites Chicago/Magnificent Mile Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago
Chicago Hilton
Hotel Style:
#54 Family Hotel in Chicago
#60 Business Hotel in Chicago
#63 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Chicago/Magnificent Mile Suites staff and other travellers.
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Questions? Get answers from Hilton Chicago/Magnificent Mile Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors, views of Lake Michigan”
 of 5 bubbles PamelaS180, 21 Mar 2017 | Read review
“I am a Hilton Honors Gold member so WiFi was free for me.”
 of 5 bubbles patsiegel55, 15 Mar 2017 | Read review
“We like rooms in higher floors in the city because there is less street noise.”
 of 5 bubbles F8455POmarcc, 13 Mar 2017 | Read review
“Ask for a higher floor suite with a lake view”
 of 5 bubbles DBS19, 4 Mar 2017 | Read review
“ask for a lake view”
 of 5 bubbles Mikestages, 1 Feb 2017 | Read review
5 of 5