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Doubletree by Hilton Chicago Magnificent Mile

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2,668 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Chicago Magnificent Mile
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Showing 2,475: English reviews
Bloomfield Hills, Michigan
Reviewed 13 November 2015

The location of the hotel is good, and the price was right, bed comfortable and staff friendly. However they gave us a handicapped room, furniture banged up, no exhaust fan in bathroom caused the the entire room to fog up with every shower, honor bar/snack bar weighted so that you can't even look at something without being charged for it,...

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Helpful?
1Thank Borderer55
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, Thank you for sharing your review of DoubleTree Magnificent Mile. We are happy to hear that you enjoyed our location and received friendly service from our staff. We would like to speak to you in greater detail about your visit if you would like to share your contact information in a private message. Thank you and have a...

Central Illinois
Reviewed 13 November 2015

I spent one night here in order to be with someone having surgery at the nearby Northwestern Hospital. The hotel is very comfortable and well-situated. It was easy to drive to and from. My only complaint was a very inconsistent wifi signal in my room which made internet usage all but impossible.

Review collected in partnership with DoubleTree by Hilton
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1Thank nicshow
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, We appreciate you sharing your experience with us at Hilton DoubleTree Magnificent Mile. It's fantastic to hear that you found your accommodations comfortable and well situated. We have informed management of the issues you had with your WiFi signal so that we may make sure that the service is functioning properly. We hope you will consider us for...

Reviewed 13 November 2015 via mobile

Hotel is tired, dated, and missed out a number of hotel basics on my stay - things like hot water should be non negotiable. And while the staff and location is great it does not make up for the hotel failings. Disappointed generally with stay, first room I was given had a terrible odour (including a actual odour reduction machine...

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Helpful?
1Thank Ndph
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, Thank you for sharing your experience with us at Hilton DoubleTree Magnificent Mile. It's fantastic to hear that you enjoyed our location and received terrific service from our staff. We apologize for the challenges you faced regarding your guest room. The situation regarding the loss of hot water is out of the ordinary and we have reached out...

Philadelphia, Pennsylvania
Reviewed 13 November 2015

I was here for a meeting in July. The location is great and you can walk to a lot, dining, shopping and bars. The rooms are in need of attention! They are tired and worn! My room smelled like curry, I thought that maybe there was a restaurant nearby, not the case. I had just come from a disaster of...

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Helpful?
1Thank 005Liz
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, Thank you for sharing your experience with us at DoubleTree Magnificent Mile. It's fantastic to hear that you enjoyed our location and were able to explore the city. We apologize for the challenge you faced regarding the smell in your room. We urge all of our guests never to hesitate to contact Guest Services with any comments or...

Reviewed 12 November 2015

In my SIUTE: DIRTY EVERYTHING - floor, bed, bathroom, windows, furniture (see my photoes) NO MODERN FURNITURE. NO KING-SIZE BED. The personnel is not helpful. No free wifi and no breakfast. Never stay in this hotel.

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Helpful?
1Thank Valery I
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, Thank you for contacting us regarding your experience with us in Chicago. We would like to speak to you directly about the challenges you faced with your suite. If you could please send us a private message with your suite number and contact information we would greatly appreciate it. Thank you.

Detroit
Reviewed 11 November 2015

Overall, I enjoyed my stay, but was a little put off by what seemed to be a lack of organization. We had an issue with the booking of our rooms which left us checked out after one night (we were supposed to stay two nights), and with room keys that did not work (I got locked out of my room...

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Helpful?
1Thank Casheta
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, We appreciate you taking the time to write a review of your visit with us at DoubleTree Magnificent Mile. We are pleased that you enjoyed your stay and that our staff was able to resolve the issue with your reservation. We thank you for your patience in dealing with this matter. It would be wonderful to have you...

Winnipeg, MB
Reviewed 11 November 2015

This hotel is popular with large conventions - super busy most of the time and it shows. The rooms are dated and the definition of 'tired'. Shower in bath tends to leak/splash water on floor. Bed was comfortable but the furniture was dinged in places. Even the warm cookie that they give you on check-in seemed past its best-by date!...

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Helpful?
1Thank Travellingnurse50
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, Thank you for sharing your review of DoubleTree Magnificent Mile. We are happy to hear that you enjoyed our location and found it convenient for local travel. We have informed management of the challenges you faced regarding your guest room so that Housekeeping and Maintenance may look into these issues immediately. We would love to offer you accommodations...

The Americas
Reviewed 11 November 2015

This hotel is fading but is still good. Its location is its main asset. The rooms are large and very functional but housekeeping could do a better job cleaning them and maintenance could do a far more better job with their upkeep. The owners seem to be content with keeping the facilities circa 2007 rather than updating and retouching its...

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Helpful?
1Thank ViajeroESQ
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, Thank you for sharing your experience with us in Chicago. It's excellent to hear that you received helpful and friendly service from our staff members throughout your stay. We appreciate your constructive comments regarding decor and have forwarded them on to management for review. We would love to offer you accommodations in the future and wish you the...

Raleigh, North Carolina
Reviewed 9 November 2015

Excellent location for Navy Pier and Miracle Mile. Small lobby is easier to navigate than the bigger hotels. Taxi usually available at door. Good service. Good reception people. Rooms must have been remodeled at some point. Not the best room in Chicago but still very good. Don't miss restaurant across the street for breakfast or lunch...West Egg. Panera, new Whole...

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Helpful?
1Thank 09Raleigh
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, We appreciate you taking the time to write a review of your visit with us at Hilton DoubleTree Magnificent Mile. We are excited to hear that you thoroughly enjoyed your stay and received excellent service from our staff members. It's fantastic that you were able to explore the area and enjoy some of the dining options Chicago has...

Iowa City, United States
Reviewed 9 November 2015

Hotel staff in person was very friendly and helpful and our stay overall was satisfactory although we would have expected a little more for the cost. On the phone the staff was hard to understand & did not communicate clearly - very frustrating to talk to them. Then a guy came on the line trying to sell us a three...

Review collected in partnership with DoubleTree by Hilton
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Thank Liisa N
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Dear Guest, Thank you for sharing your experience with us at DoubleTree Magnificent Mile. We appreciate your compliments regarding our staff and are pleased to hear that you enjoyed your room and view. We apologize for your frustration regarding the min-bar in your room. Although it is commonplace for many hotels to offer similar amenities to guests, we have shared...

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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A magnificent Chicago location, The DoubleTree by Hilton Chicago Magnificent Mile is located in a superb location between the famed Magnificent Mile shopping and the excitement of Navy Pier. Walk to dozens of historic Chicago attractions, shopping and countless restaurants. O'Hare International (ORD) and Midway (MDW) airports are 45 minutes by train, taxi, shuttle or limo. Doubletree Chicago Magnificent Mile features vibrant new contemporary guest rooms in charcoal, white and fushcia. Residential-style amenities include ultra-comfortable Sweet Dreams(R) beds; MP3 compatible stereo clock radios; The Coffee Bean & Tea Leaf in-room coffee service; Crabtree & Evelyn bath products; showers and bath tubs, and a spacious work desk complete with wireless (fee), high-speed internet access (fee), and ergonomic desk chairs. Room Service served daily from 3pm-11pm. Dinner is served in the Lobby Lounge from 4pm until 10:30pm. Breakfast is served inside Markethouse Monday - Friday 6am-10am Saturday/ Sunday 7am-11am. ... more   less 

Additional Information about Doubletree by Hilton Chicago Magnificent Mile

Address: 300 East Ohio Street, Chicago, IL 60611-3308
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Price Range: RM505 - RM2,081 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Chicago Magnificent Mile 3.5*
Number of rooms: 500
Reservation Options:
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Also Known As:
Doubletree Hotel Chicago
Doubletree Magnificent Mile
Chicago Doubletree
Hotel Style:
#79 Romantic Hotel in Chicago
#87 Family Hotel in Chicago
#89 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Chicago Magnificent Mile staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Chicago Magnificent Mile staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The top 16th floor had good views”
 of 5 bubbles 160482, 27 Mar 2017 | Read review
“we could see the lake and the city from our room I believe we were in the corner away from elevator 23rd floor?”
 of 5 bubbles KEKellogg17, 21 Mar 2017 | Read review
“Odd numbers on the 10th floor face the Whole Foods and another building”
 of 5 bubbles Fred225122, 19 Mar 2017 | Read review
“Try to get above level 16”
 of 5 bubbles Mickster1967, 11 Feb 2017 | Read review
“Good location. Good value”
 of 5 bubbles Joemacpd, 29 Jan 2017 | Read review
5 of 5