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DoubleTree by Hilton Hotel Collinsville - St. Louis

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Traveller (196)
Room & Suite (131)
Dining (16)

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About

#4 of 11 hotels in Collinsville
Location
Cleanliness
Service
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The DoubleTree by Hilton Hotel Collinsville-St. Louis is located in Collinsville, Illinois just outside of St. Louis. The hotel is located next to the Gateway Conference Center, a premier event space. Downtown is just a quick drive and Lambert St. Louis International Airport is 30 minutes away. Guests can enjoy a freshly baked DoubleTree chocolate chip cookie upon arrival.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Breakfast in the room
Vending machine
Banquet room
Meeting rooms
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Business
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
1,308Review8Q+A73Room tips
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dough626 wrote a review Oct 2023
24 contributions
This hotel is in bad need of a total renovation, but that doesn't excuse them from offering a clean room. We left and requested a refund after having been there about an hour. The first room had huge stains on the sofa and crumbs of food in the bed. We requested another room and it was even worse! The mattress was absolutely filthy! Covered with hair of all kinds, insect excreta, blood specks. There was dust on every surface. Stains on the carpet. Just gross! I could not believe this property is still allowed to be a Hilton. I called the GM, Tim Vogt. He was very apologetic and my points are supposed to be refunded into my Honors account. This property needs to be closed until it is completely redone and the staff knows how to properly clean.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: I cannot recommend this hotel at this time.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Timothy Vogt, General Manager at DoubleTree by Hilton Hotel Collinsville - St. Louis
Responded 27 Oct 2023
Thank you for candid feedback and allowing me the opportunity to speak with you on the telephone. Our team works hard to ensure that every guest has a clean, comfortable room as well as a trouble-free stay. I truly regret that we fell short of your expectations. We are always working towards enhancing the experience for every guest.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Life is a Journey wrote a review Aug 2022
62 contributions19 helpful votes
Hotel's Favourite
The room was big and the parking is easy, the hotel however could use an upgrade. When we checked in the front desk didn't mention our Diamond status. The breakfast buffet was good food and a great price! It was great for a one night stay!
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jackie H wrote a review Sept 2023
East Aurora, New York5 contributions1 helpful vote
The staff is very helpful and courtesy. Our room was clean and comfortable. However, the hotel needs to be updated and they should consider having the windows washed. Porter's Steakhouse was excellent and made our stay very enjoyable. We would stay again.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Geoghegan, Guest Services / Front Office at DoubleTree by Hilton Hotel Collinsville - St. Louis
Responded 2 Sept 2023
Hello Jackie H, Thank you for sharing your experience about your stay with us. We appreciate the kind compliments as these are always great to hear and share. I do apologize for our hotel not being updated yet, we are about to go through a full renovation at the beginning of next year and we are looking forward to the update of the property. I will definitely talk to our management team about having the windows washed and thank you for suggesting that. If there is anything else we can do for you, please let us know and we hope to see you again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Crashman1000 wrote a review Jul 2023
Keller, Texas231 contributions80 helpful votes
Breakfast buffet was nice but always scrambled eggs bacon and sausage. Not much variation. Rooms were nice but they could use some updating.Sissy the breakfast waitress was outstanding every morning. The steak house Poerters was top notch. Very good Filets and the wedge salad was very good as well. I would stay here every time I come to this area.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Angela A wrote a review Jun 2023
Galena, Ohio16 contributions3 helpful votes
This property is old and in desperate need of repairs and renovations. The front desk staff and breakfast staff were friendly but cleanliness is clearly not a priority at this hotel. The elevators ar dirty and the carpeting in the hallways are filthy! The bed and pillows were clean and comfortable but I would not return to this hotel.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: June 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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39gaylea wrote a review May 2023
4 contributions2 helpful votes
The hotel gives Diamond members a food credit which is less than the buffet for breakfast. There is no option to order off a menu. Few items are diabetic friendly. I’m n fact the best boy Diabetic friendly food is pre cooked eggs.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: May 2023
Value
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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bonnie m wrote a review May 2023
1 contribution
Sofa bed broken, reported, not fixed, No sheets for it, carpet filthy! no breakfast included, tv remote filthy, just beat up. Housekeeping on request only, lamps dusty, bathroom was dirty, AC locked at 76 no matter how low thermostat, coffee service should be ALL day, no follow up on check out needs.
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Date of stay: May 2023
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Room Tip: Bring disinfectant wipes and wear something on your feet in the room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dan P wrote a review May 2023
Oak Park, Illinois26 contributions5 helpful votes
Stayed here many times over the past ten or so years for business. Never had a dirty or noisy room. Restaurant and bar are top-notch. Easy onsite parking. And, heck, you get a warm cookie! I'll be back!
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Review collected in partnership with DoubleTree by Hilton
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Team S wrote a review May 2023
38 contributions38 helpful votes
This hotel has seen better days and you would be good to heed the negative reviews here - this property is a franchise owner and NOT a corporate owned property so the owner chooses to put money in to update their property or not... this owner hasn't updated this location in about 15 years- we were there for a dance competition and I will never go back to the competition if it's held here again... I would rather sleep in an actual dumpster in a rainstorm... plus I would feel safer
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LaDonna O wrote a review May 2023
Campbell, Missouri60 contributions4 helpful votes
Hotel was very nice and staff was very friendly. The rooms were very big and the linens nice. We loved the fire pit and cookies that the staff offered upon on arrival. We loved that it was very quiet in the hotel.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
RM 533 - RM 920 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree collinsville/st. louis hotel collinsville, collinsville holiday inn, holiday inn collinsville
FORMERLY KNOWN AS
Holiday Inn
LOCATION
United StatesIllinoisCollinsville
NUMBER OF ROOMS
229
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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DOUBLETREE BY HILTON HOTEL COLLINSVILLE - ST. LOUIS: UPDATED 2023 Reviews, Price Comparison and 274 Photos (IL) - Tripadvisor

Frequently Asked Questions about DoubleTree by Hilton Hotel Collinsville - St. Louis
Which popular attractions are close to DoubleTree by Hilton Hotel Collinsville - St. Louis?
Nearby attractions include Collinsville Aqua Park (0.5 km), Gateway Center (0.2 km), and Twisted Key Escape Rooms (0.5 km).
What are some of the property amenities at DoubleTree by Hilton Hotel Collinsville - St. Louis?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at DoubleTree by Hilton Hotel Collinsville - St. Louis?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel Collinsville - St. Louis?
Yes, free parking is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Collinsville - St. Louis?
Conveniently located restaurants include Bandana's BBQ- Collinsville, Porter's Steakhouse, and Ravanelli's.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Collinsville - St. Louis?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at DoubleTree by Hilton Hotel Collinsville - St. Louis?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel Collinsville - St. Louis offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to DoubleTree by Hilton Hotel Collinsville - St. Louis?
Many travellers enjoy visiting Cahokia Mounds State Historic Site (4.6 km).
Is DoubleTree by Hilton Hotel Collinsville - St. Louis accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.