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Comfort Inn

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Comfort Inn
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434 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn
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Showing 434: English reviews
Chicago, Illinois
2 reviews
Reviewed 25 June 2016

The room we had was enormous! We enjoyed our stay. The kids loved splashing in the pool and the breakfast was great. Our only complaint was that the OJ was very watered down, but that really wasn't a huge issue.

Helpful?
Thank ghartin11
KATHY D, Guest Relations Manager at Comfort Inn, responded to this review

Thank you so much for your compliments to our breakfast options and service. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. I’m especially glad that you enjoyed the swimming pool and found your visit to be a comfortable and pleasant experience. We're glad you had a great time... More 

Pretoria, South Africa
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 22 June 2016

The staff were very friendly and helpful. The room was extremely spacious and the breakfast was great. There were renovations going on but that did not interfere at all. I would definitely stay here again.

Helpful?
Thank nickylegs_sa
KATHY D, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. We are happy to hear that you enjoyed our hospitality and breakfast! Thank you for choosing our hotel. We hope to see you again soon. More 

Fort Wayne, IN
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 June 2016

The lemon water near the front desk was very nice. The front desk staff was courteous and friendly, both at check in and when dealing with my tears at the terrible night I'd had in a room that felt as if it had been filled with cigarette smoke - old, stale cigarette smoke. The desk clerk told me that the... More 

Helpful?
Thank jkr46723
KATHY D, Guest Relations Manager at Comfort Inn, responded to this review

I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns regarding with your... More 

2 reviews
Reviewed 16 June 2016 via mobile

Great hotel and location and room. Loved inner atrium and big indoor pool. Nice to have lots of tables to eat breakfast. Typical great Comfort Inn quality. Friendly and attentive staff. Only downside was renovations going on , but didn't really affect me. Upstairs ice machine was out which was inconvenient

Helpful?
Thank Theodore C
KATHY D, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for taking the time to share this five star experience with our management, staff, and future guests. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. It is great to hear from you and I am so glad that you enjoyed our... More 

Avon, Indiana
1 review
Reviewed 14 June 2016

This was not our first time at this location and we'll stay here again when in the area. They are current under renovation and when done this property will be even better. Room was clean with new bedding. The bath renovation was not completely done, but still acceptable and workable. Fridges, like what seems to be the trend, were without... More 

Helpful?
Thank rjohns65
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for your business and for your feedback. We will share this information with our staff. We appreciate the compliments and look forward to seeing you soon! More 

Laurel, Indiana
Level Contributor
4 reviews
Reviewed 13 June 2016

It was a wonderful experience for my family. The front was very helpful. We really like the small things , like the lemon water at the front desk. It was clean even though, they are remodeling. I liked that the pool was open late most close by 8 pm.

Helpful?
Thank allenisaacs
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for staying with us. We appreciate your feedback and will share this information with our staff. We are excited about our renovations and look forward to when there are done and our guests can see the progress. Thank you again! More 

Fountain, Colorado
Level Contributor
78 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 6 June 2016 via mobile

As a Choice Hotels member, I've stayed in many different Choice brand hotels - this particular one is not high on my return list. When I first checked in, my reservation was not linked to my Preferred membership. Once I was given my room key, I was startled to discover someone was already staying in the room I was given.... More 

Helpful?
Thank SWWolfe
KATHY D, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for taking the time to leave such thorough and revealing feedback. I am sorry that your room was not properly and thoroughly cleaned and maintained according to the high standards of our maintenance and housekeeping staff. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself. More 

Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 June 2016

This is the best hotel to choose for the people visiting Saint Louis trour as it is close to city, very calm and comfortable. As soon as my family enter into hotel first thing I heard from my son is " Daddy this is the best hotel we ever stayed because it has pool inside as well as gaming console".... More 

Helpful?
Thank Ramakrishna T
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for staying with us and for filling out a survey. We appreciate your feedback and are pleased that you enjoyed your stay with us. We will share this information with our staff. Thank you again for all the nice compliments! More 

Waterloo, Indiana
1 review
Reviewed 24 May 2016 via mobile

Room was freash and clean pool is inside and working. Standard hotel breakfast and staff was polite and Taylor was the one that checked me out in the morning had my receipt on the quickness and she knows how to make you feel welcomed back. Thanks for making this a great stay.

Helpful?
Thank H332ZSadamk
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for staying with us and for filling out a survey. We appreciate your feedback and will make sure Taylor hears about the great job she did! Thank you again and hope to see you soon! More 

Orlando, Florida
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 21 May 2016 via mobile

As I write this report May 21st 2016 the hotel is in the middle of a major renovation however I am staying in one of the other renovated rooms it has been absolutely spotless from the moment I checked in the friendly staff explain the renovation and asked me to come with them if there was problems I was here... More 

Helpful?
Thank Chad R
KATHY D, General Manager at Comfort Inn, responded to this review

Thank you for writing a survey on trip advisor. We appreciate your business and will share your feedback with our staff. It's a pleasure to read reviews like yours. Thank you again and hope to see you next time your in town! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Banquet Room

Additional Information about Comfort Inn

Address: 8 Commerce Dr, Collinsville, IL 62234
Region: United States > Illinois > Collinsville
Price Range: RM351 - RM511 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Comfort Inn Collinsville
Collinsville Comfort Inn
Hotel Style:
#3 Family Hotel in Collinsville
#4 Romantic Hotel in Collinsville
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
3 questions
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Put in Bay, Ohio
Put in Bay, Ohio
4 months ago
Pierre, South Dakota
10 months ago

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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Far enough from I-55 that all rooms are quiet”
  • Comfort Inn, Collinsville
  • Comfort Inn, Collinsville
 of 5 bubbles Mack3065, 31 Oct 2016 | Read review
“. Our room was just above a conference room so if you have little ones that like to run or jump this is the room for you.”
 of 5 bubbles pinsnpines, 19 Oct 2016 | Read review
“Room was on the first floor and even though it faced out to the center of the hotel it was very quiet”
 of 5 bubbles jweisspt, 7 Aug 2016 | Read review
“Request something other than ground floor if you want away from breakfast area”
 of 5 bubbles E3788PVcatherines, 3 Aug 2016 | Read review
“I prefer staying on the second floor because of the open game room area on the main floor.”
 of 5 bubbles williamg148, 3 Jul 2016 | Read review
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