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First time at the hotel, grew up in Deerfield since age ten, great stay at this establishment. As far as I know, I checked out at the appropriate time I paid for, and I even checked out with the manager, on par. Since it was...More
Thank Amy K
Response from RRI188, General Manager at Red Roof Inn Chicago - Northbrook / DeerfieldResponded 1 week ago
Dear Amy K;
Thank you for the valuable time given to post your experience at our Inn. Our Red Roof Inn believes in providing great product and price with a toss of countless customer service. There will be times in which we may have to...More
I have stayed at the red roof northbrook Illinois while on this contract. Excellent, just excellent service and amenities. The front desk people are truly customer service oriented which stems from the manager Miriam Leon, who must be teaching her staff customer service behaviors because...More
Thank Christopher V
Response from RRI188, Owner at Red Roof Inn Chicago - Northbrook / DeerfieldResponded 1 week ago
Dear Christopher V;
I am very overjoyed that you took the time to share your pleasant experience while staying at our Red Roof Inn Northbrook/Deerfield, thank you for your loyalty! I am also very pleased that my Manager and her team are always succeeding in...More
Coming into town for a funeral, we needed 3 last-minute rooms at an affordable price and found them here. Having just come from The Four Seasons in Beverly Hills, we were not expecting a lot, but found clean (except for a minor thing) room with...More
Thank Gerri C
Response from RRI188, General Manager at Red Roof Inn Chicago - Northbrook / DeerfieldResponded 3 weeks ago
Dear Gerri C;
I am very sorry about the loss of your loved one. I am truly dumbfounded that even with the recent wounding event, you took the time to write a review and most importantly that you gave us a constructive criticism.
The front desk clerk could use some help. We were among 5 other couples waiting to check in on an early saturday afternoon, before heading to Ravinia. She was working alone and several times said her computer wasn't working and had to go to another...More
Response from RRI188, General Manager at Red Roof Inn Chicago - Northbrook / DeerfieldResponded 4 weeks ago
Thank you for taking a moment to share your experience from your recent stay at our Inn.
I am very sorry to read that we fallen short during your arrival process; but I am super happy to know that, you found other areas...More
The room décor and cleanliness were very good and the price was very reasonable. This might has gotten the hotel at least a 3- or 4-star rating, but there were problems. The AC unit was loud and sometime cycled on a few seconds after it...More
Thank David K
Response from RRI188, General Manager at Red Roof Inn Chicago - Northbrook / DeerfieldResponded 2 September 2017
Dear David K;
Thank you for taken the time to write a review and for reporting areas of attention, we truly value positives and thumbs downs.
Please know that everything we do, is always thinking in every valued guest and I can assure you that...More
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Free High Speed Internet ( WiFi )
US$58 - US$84 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Also Known As
Red Roof Inn Chicago - Northbrook / Deerfield Hotel Deerfield ,