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All reviewsfront deskroom was cleansuperior kingstaff were pleasant and helpfullaminate wood floorsjewel oscovisiting friends and familybusiness purposesnon smokingthe general managercleaning staffworked greatanother guestconvenient locationextra towelscheck in was easyplace to sleep
The staff is very welcoming. The Lobby is clean and bright. The room is very clean. The lighting is a little dim and the television selection is not that good. But, overall very nice room.
I have enjoyed my stay.More
Thank Patricia M
Response from RRI188, General Manager at Red Roof Inn Chicago - Northbrook / DeerfieldResponded 2 days ago
Dear Patrica M;
Thank you so much for the contribution to other reader about the overall impression and service during your visit to our Red Roof Inn Northbrook/Deerfield.
We celebrate the positives and truly embraced views and critics that helps us to improve upon. I...More
This hotel far exceeded my expectations. The front desk staff, especially Eduardo and Valfre, were always helpful and pleasant. They were quick to provide any assistance I requested. The room was very nice, always cleaned. The housekeeping staff were great at providing fresh towels and...More
Response from RRI188, Owner at Red Roof Inn Chicago - Northbrook / DeerfieldResponded 2 weeks ago
Thank you for taking the time to write a review after your departure from our Red Roof Inn Northbrook/Deerfield, IL.
I am super proud of my Manager, her team and our recent renovated product. Out Hotel, believes in service and quality at a...More
Hotel room was not cleaned every day asked them twice and had to be told they would get to it the next day. the front desk did bring us up more towels. No refrig in most of the rooms you have to ask for one....More
1 Thank janet a
Response from RRI188, General Manager at Red Roof Inn Chicago - Northbrook / DeerfieldResponded 7 April 2018
Dear janet a.
Thank you for staying at our Red Roof Inn Deerfield, IL and for taking time to provide us with your feedback about your recent stay.
I am glad that the front desk team provided you with attentive and warm service throughout your...More
Really great hotel. Loved everything except no pool but that's not a need. Bed was comfy, room was clean, service at desk was amazing! Greatest person at the desk was a guy named Matt! Keep up the good work guys!More
Thank Sydnee R
Response from RRI188, General Manager at Red Roof Inn Chicago - Northbrook / DeerfieldResponded 14 March 2018
Dear Sydnee R;
Thank you so much for choosing us and for your five star review. Our Red Roof Inn Northbrook/Deerfield has undergone a major renovation and our rooms indeed are amazing, fresh and very comfortable. We improved all aspects from the exterior of our...More
When I walked in the place Matt the hotel clerk greeted me with the best hospitality I've seen in a long time, he made me feel welcome and was very helpful. Matt is the right person for that job. And I will return to that...More
Response from RRI188, General Manager at Red Roof Inn Chicago - Northbrook / DeerfieldResponded 7 March 2018
Thank you for choosing our Red Roof Inn Northbrook/Deerfield IL and thanks a million for your recommendation to other readers. I could not be more proud of Matt’s job well done. I agree with you, Matt really goes above and beyond to take...More