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Best Western Des Plaines Inn

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Traveller (19)
Room & Suite (46)
Dining (7)
Overview
  • Excellent40%
  • Very good28%
  • Average16%
  • Poor7%
  • Terrible9%
Travellers talk about
“air port”(3 reviews)
“o'hare airport”(14 reviews)
“park sleep fly”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star accommodation
All hotel details
Additional information
Offers from Best Western Des Plaines Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Des Plaines Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (338)
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323 results
Traveller rating
121
92
54
24
32
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LanguageEnglish
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121
92
54
24
32
Show reviews that mention
All reviewsair porto'hare airportpark sleep flyon demandan early flighto harehot itemsquiet arearecommend this hotelwaffle makerthe hotel staffstayed here for one nightdesk clerkclose to the airportexercise roomyogurtfree shuttle
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1 - 5 of 323 reviews
Reviewed 4 days ago

I recently booked two rooms at this hotel. One for a co-worker and one for a client. There was remodeling going on while they were there. That's not the problem. The place was filthy. Not only the halls and common areas, but the rooms were...More

1  Thank scerasoli2017
Hotel's Favourite
Reviewed 1 week ago

We have stayed here about three times already. It has a decent breakfast' a nice and warm pool and it is not far from any public transportation of you don't bring a car. The bus around a block away will take you to the Amtrak...More

Thank amarh725
Response from BWDPI, General Manager at Best Western Des Plaines InnResponded 1 week ago

Dear Guest, We are delighted to hear you had a nice stay with us. Our hot breakfast is very famous which consists of freshly made scramble eggs without preservatives and our rotating meat items.The public transportation and many restaurants are easily accessible. We hope to...More

Reviewed 2 weeks ago

We stayed at this hotel in July 2018. Early one morning a stranger entered my son's room with a key. She was not there to clean. Not sure how she got a key, but my son was traumatized, and we felt unsafe for the rest...More

Review collected in partnership with Best Western
Thank Mitchell G
Response from BWDPI, Front Office Manager at Best Western Des Plaines InnResponded 1 week ago

On behalf of our entire team, I would like to apologize for any inconvenience you might have experienced. We appreciate your feedback and want to assure you that we take safety very seriously for our customers. Our intentions to make improvements are with the best...More

Reviewed 2 weeks ago via mobile

After arriving to see that carpets throughout were stained and smelled, I found ants in my room including the bed and counter top. There were hairs on the shower walls and on the curtain (which also did not look clean), and to top it off,...More

Thank Shannon W
Response from BWDPI, Front Office Manager at Best Western Des Plaines InnResponded 1 week ago

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience going forward. I...More

Reviewed 4 weeks ago

We booked our room on the BEST WESTERN WEBSITE well in advance. Upon arrival we were told our reservation was cancelled and we'd have to pay a higher rate. She said since we'd booked through a third party website (again, their own company's website?) we...More

Thank Linda M
Response from BWDPI, Guest Relations Manager at Best Western Des Plaines InnResponded 4 weeks ago

Dear Guest, I apologize for the inconvenient wait time you faced in order for your park n fly reservation to be reinstated and the error to be fixed between us and best western corporate office.Thanks for the detailed feedback. I will definitely address the issues...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Laundry Service
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$98 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$98 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (19)
Room & Suite (46)
Dining (7)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
bearfan3
15 June 2017|
Answer
Response from Sarah C | Reviewed this property |
This hotel is quite a drive from Wrigley. In rush hour traffic, it could easily take an hour or more. We only used the shuttle for transport to and from the airport, so I'm not sure if they provide transport to other... More
0
Votes
lodirush
17 October 2016|
AnswerShow all 3 answers
Response from 1Bigblock | Reviewed this property |
1 King Bed - 1 Night & 3 Days of Parking Extra Parking: $5.00/day Extra Guests: $10.00/guest 2 Guests Included $120 There are better deals at a better hotel for less $ and the parking here is really bad
0
Votes
Room Tips
"I think 2 beds room is bigger but king has a couch ;)"
Read review
"Close to Ohare Airport"
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"Second & third floors are quieter. You probably will have difficulty parking larger vehicles."
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"Upper room not near elevator or ice machine."
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