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Hilton Garden Inn Chicago O'Hare Airport

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1,172 Reviews from our TripAdvisor Community

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Showing 1,125: English reviews
Kalamazoo, United States
Reviewed yesterday NEW

This is a very nice Hotel. The cleanliness of the rooms and the professionalism of the staff that you expect from a Hilton brand Hotel. That being said, I will no longer be using this Hotel because they now charge $16/day to park. The lot is now gated and you use your room card to get in/out. I understand that...

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Helpful?
Thank Matthew P
Chicago, United States
Reviewed yesterday NEW

I have frequented this hotel almost monthly in the latter half of the year for business and generally find it to be a good price for the value. This last time I had a used bar of soap in the tub which leads me to believe housekeeping didn't really do a great job.

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Helpful?
Thank L3266RPdanielleh
Fort Worth, United States
Reviewed 2 days ago NEW

Nice, comfortable and clean facility. The hotel staff was friendly and efficient. Great shuttle service to O'Hare. Only downside is that restaurants are not close (although there is one on premise). This is a great location for a meeting where people are coming from various parts of the country as there is a major airport close (O'Hare) and good meeting...

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Thank Joseph J
Minneapolis, Minnesota
Reviewed 3 days ago NEWvia mobile

Had a business mtg at the hotel. The restaurant was very good & the service was great. The room was nice better than most near an airport noise wasn't bad. Quick walk to the airport. Definitely would stay there again for a business trip

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Helpful?
Thank Ddlongr
Management response:

Dear Guest, Thank you for taking the time to write a review via TripAdvisor. It's fantastic to know you had enjoyed your stay with us. We hope to see soon in the near future. Have a wonderful Holiday. Guest Service Representative

Reviewed 6 days ago NEWvia mobile

Hilton Garden Inn has been consistently great across the nation and this one is no exception to the rule. Safe, clean, comfortable, well-maintained environment. Front desk service is excellent. Housekeeping was cheerful (I don't want to see grumpy faces) and very competent. My room is spacious and the bed is very comfortable. Consistently awesome

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Helpful?
Thank ShAronmarie3311
Management response:

Dear Guest, Thank you for the generous feedback. We are glad to hear you had a comfortable and enjoyable stay. We hope to see you soon in the near future. Have a wonderful Holiday! Guest Service Representative

Carlsbad, CA, United States
Reviewed 1 week ago

We love this hotel for our family. The staff is welcoming and professional and the hotel is kept in top-notch shape. Location is convenient to what we need and the pool is a big bonus for our grandkids.

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Helpful?
Thank N2982AHjamesl
Management response:

Dear Guest, Thank you for taking the time to write a review via TripAdvisor. We are glad you had enjoyed your stay and we hope to see you soon. Have a wonderful holiday! Guest Service Representative

Ashville, United States
Reviewed 1 week ago

Great value for the price. Clean, pool, gym and great location. We stayed over Thanksgiving visiting family in the suburbs and other family in the city. Access to the train station or interstates was very easy plus it's also next to a casino after the kids went to bed.

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Helpful?
Thank Y4420XOjamest
Management response:

Dear Guest Thank you for staying with us during the Thankgiving Holiday. It was a pleasure to have your family as our guests. We hope to see you soon in the near future. Have a wonderful Holiday! Emily Cisneros Guest Service Representative

Orlando, United States
Reviewed 1 week ago

I Love the hotel. Staff super nice and they remember me each time I stay. I've been staying at this hotel for at least 3 times a year since 2011. However, I don't like that you charge for parking now.

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Helpful?
Thank 361nildap
Management response:

Dear Guest First and foremost we appreciate your loyalty. Thank you for taking the time to write a review via TripAdvisor. We hope to see you soon in the near future. Have a lovely holiday! Emily Cisneros Guest Service Representative

Cleveland, United States
Reviewed 1 week ago

We were at the hotel over the Thanksgiving holiday and we felt welcomed and relaxed. The hotel was very clean and the staff was great. We didn't have any special needs, so ours was a pretty routine visit. It was relaxing and pleasant.

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Helpful?
Thank janemR2510OV
Management response:

Dear Guest, Thank you for choosing the Hilton Garden Inn O'Hare for your thanksgiving stay. It was a pleasure to have you as our guest. We appreciate your feedback about the experience of the staff and the hotel itself. we hope to see you soon in the near future. Hope you have a lovely Holiday! Emily Cisneros Guest Service Representative

Mississauga, Canada
Reviewed 1 week ago

Always happy with our choice to stay at this hotel. Close to family in Des Plaines, Giordanos, shopping the highway, casino if that's your thing. Nice touch is complimentary evening hot chocolate and homemade cookies.

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Helpful?
Thank H3038AGmattb
Management response:

Dear Guest, Thank you for choosing the Hilton Garden Inn O'Hare for your Thanksgiving stay. It was wonderful to have as our guest and it's great to hear you had enjoyed some of the amenities the hotel has to offer. We Hope to see you soon in the near future. Have a joyful holiday! Emily Cisneros Guest Service Representative

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly remodeled Hilton Garden Inn hotel is a modern contemporary building featuring vaulted ceilings within the lobby and restaurant. The room decor is soft and adequately arranged for the business and leisure traveler. ... more   less 

Additional Information about Hilton Garden Inn Chicago O'Hare Airport

Address: 2930 S River Rd, Des Plaines, IL 60018-4203
Region: United States > Illinois > Des Plaines
Price Range: RM414 - RM850 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago O'Hare Airport 3*
Number of rooms: 253
Reservation Options:
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Also Known As:
Hilton Garden Inn Chicago o`Hare Airport Hotel Des Plaines
Hilton Garden Inn Des Plaines
Hilton Des Plaines
Des Plaines Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago O'Hare Airport staff and other travellers.
13 questions
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Questions? Get answers from Hilton Garden Inn Chicago O'Hare Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's by the airport so you might hear an occasional plane. Not a big deal to me.”
 of 5 bubbles datoptalent, 4 Nov 2016 | Read review
“Ask for rooms facing river road. Less expressway noise.”
 of 5 bubbles poolqueenAppleriver, 1 Nov 2016 | Read review
“Stayed on top floor away from noise, still had party goers wake me at 2AM.”
 of 5 bubbles 225larrym, 12 Oct 2016 | Read review
“We stayed on the 8th floor and were very satisfied.”
 of 5 bubbles GSLV49, 8 Sep 2016 | Read review
“Use the Hilton Mobile App to choose your room!”
 of 5 bubbles waded160, 24 Aug 2016 | Read review
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