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Extended Stay America - Chicago O’Hare - Allstate Arena

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88 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Chicago O’Hare - Allstate Arena
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Showing 87: English reviews
Reviewed 16 September 2016 via mobile

Loud loud loud AC BROKEN REMOTE Poorly constructed shower head! Shot water on the floor. Iron melted my shirt. (I know how to iron) Shuttle driver super nice. The most frustrating thing-- there are TWO hotels with the same name RIGHT next to each other! Of course I had to walk to the lobby of the other one after uber...

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Thank Liltuffy2
Miami, Florida
Reviewed 11 August 2016

50 % Less than the competition,Renovated Rooms 2016. KEN and staff are well trained and expiranced. The last 5 years ,I have stay here over one hundred times . Things are really great at EXTENDED STAY AMERICA ,My freinds $ave money and stay with us ,YOU WILL LOVE IT. LOCATION ,AIRPORT SHUTTLE ETCETERA. SEE YOU SOON

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Thank julio g
Manager_11525, Manager at Extended Stay America - Chicago O’Hare - Allstate Arena, responded to this review

We appreciate your kind words in the review. I am thrilled to know you enjoyed so many things about your hotel including our affordable price versus our competitors and the quality customer service provided by our staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

San Luis Potosí, San Luis Potosi, Mexico
Reviewed 16 July 2016

I stayed at this hotel for a week because of work in Chicago and the room was comfortable enough for such a long time. The bed is comfortable, the bathroom is clean but the bathtub is a little old and you can notice it because of all the scratches it has. The kitchenette is ok and I used it several...

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Helpful?
Thank Harumi U
Manager_11525, Manager at Extended Stay America - Chicago O’Hare - Allstate Arena, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our convenient location and comfortable rooms. I’m thrilled we were able to provide you with a home away from home experience! Once more, thank you for posting your...

Bangalore, Karnataka, India
Reviewed 15 July 2016

As the name name suggests its the best place for extended stay , very very competitive pricing which is pocket friendly .The front desk team is supportive and provide the necessary info . Its a studio apt with all facilities Kitchen , Self Service Laundry etc etc ... Its very near to O'hare Airport so don't have to shell out...

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Thank VatsaMK
Manager_11525, Manager at Extended Stay America - Chicago O’Hare - Allstate Arena, responded to this review

I want to thank you for taking the time to post a review of your stay. It is pleasing to read how you enjoyed out amenities and convenient location to many location in the area. Also thank you for the mention of our shuttle service. Thank you again for your review. We look forward to seeing you in the future,...

Reviewed 30 June 2016 via mobile

I was amazed at how quiet this hotel was, being so close to O'Hare airport. Usually I just book a hotel in the vicinity of where I'm needing to be for a couple of nights until I can find a good one for the rest of my stay. However, this hotel was nice, clean, and comfortable enough that I extended...

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Thank Kerry M
Manager_11525, Manager at Extended Stay America - Chicago O’Hare - Allstate Arena, responded to this review

We appreciate you taking the time to write a review. Comments like yours help us do better in all aspects of our hotel. I'm glad you noticed out convenient location to the airport and shopping outlets. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Reviewed 11 June 2016 via mobile

We paid over 250 dollars for two nights and find out they don't do daily house keeping. The first room was not the correct room versus what we booked. The second room was dirty. It appears that management is saving money by setting the hotel to 80 degrees.

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2Thank Cat A
Reviewed 26 May 2016 via mobile

I probably would not stay at this hotel for extended stay. But it worked in a bind when my flight was cancelled. It was clean and staff was friendly. But walls are fairly thin and could hear conversation going on next door and outside. Bed was comfortable enough. Breakfast was more like coffee and granola bars. If they had other...

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Thank Kurt C
Reviewed 13 May 2016 via mobile

Stayed for the night to get some sleep and a hot shower before my flight. The welcome was not good, there was no one at front desk, finally a cleaning lady got us to our room. At the morning there was no hot water. I literally called 10 times in an 1 and a half and they never solve the...

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Thank Atilio F
Nashville, TN
Reviewed 24 April 2016

Quick weekend visit to Chicago for personal business. Low cost and basic cleanliness were our priorities. It was Cleaner and more recently updated than expected. Still a bit of construction but fine. Much better than old reviews.

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Thank Pattennis
Chicago, Illinois
Reviewed 9 April 2016

My experience is awesome about this hotel. Very nice rooms, service is very quick and other amenities are really fascinating. Staffs are fantastic and very helpful. I had a marvelous stay at Extended Stay Hotel in Chicago. Wonderful interiors, very good rooms, service and some excellent dining too. Very reasonably priced too for a luxury hotel.I wound give 5 out...

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Thank pallabdas
Manager_11525, General Manager at Extended Stay America - Chicago O’Hare - Allstate Arena, responded to this review

Thank you so much for posting a review of our property. It's great to hear that we were able to exceed your expectations and provide you with a home away from home experience! I truly appreciate your comments regarding our reasonable rates, convenient amenities, and our friendly customer service. The staff and I would like to thank you again for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Chicago O’Hare - Allstate Arena

Address: 1207 E Touhy Ave, Des Plaines, IL 60018-3302 (Formerly Extended Stay Deluxe - Chicago - O'Hare)
Region: United States > Illinois > Des Plaines
Price Range: RM337 - RM497 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago O’Hare - Allstate Arena 2.5*
Number of rooms: 87
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Also Known As:
Extended Stay Des Plaines
Des Plaines Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Chicago O’Hare - Allstate Arena staff and other travellers.
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Questions? Get answers from Extended Stay America - Chicago O’Hare - Allstate Arena staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean, quiet, and spacious guest room”
 of 5 bubbles CraigWang, 7 Dec 2016 | Read review
“Go somewhere else”
  • TV screen with wipe streaks
  • Sticky liquid on surface of table
 of 5 bubbles BizHappy, 21 Sep 2016 | Read review
“Next to Allstate Arena”
 of 5 bubbles julio1022, 10 Aug 2016 | Read review
“Suggesting traveler go for Extended Stay - 1207 E Touhy Avenue”
 of 5 bubbles pallabdas, 9 Apr 2016 | Read review
“Best Interior with ample facilities.”
 of 5 bubbles sharanrajb, 21 Mar 2016 | Read review
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