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Courtyard by Marriott Chicago O'Hare

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Traveller (58)
Room & Suite (32)
Dining (2)
Overview
  • Excellent32%
  • Very good44%
  • Average15%
  • Poor5%
  • Terrible4%
Travellers talk about
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
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Offers from Courtyard by Marriott Chicago O'Hare
Special Offer: Member Rates
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (366)
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Traveller rating
114
153
51
19
15
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Time of year
LanguageEnglish
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114
153
51
19
15
Show reviews that mention
All reviewsrivers casinostandard courtyardclose to the airporthour and half hourpark and flythe shuttle drivero'hare airporthotel shuttlean early flightwould stay here againbusiness tripbeds were comfortableblue linelobbychicagodowntownord
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1 - 5 of 352 reviews
Reviewed 1 week ago

We were impressed with the customer service that we were greeted with upon arrival! The front desk was friendly, answered all of our questions before we asked and the process was appropriately quick. We utilized the stay and park option as we were traveling internationally...More

Thank Elena B
Reviewed 1 week ago

Pros: Very nice, quiet, clean room. Front desk attendants were nice and prompt in both check-in and check-out processes. Shuttle bus from the hotel to the airport was on-time and the driver was friendly. Cons: No signs at the airport hotel shuttle station to indicate...More

Thank Wild_Buta
Response from Laura M, Supervisor at Courtyard by Marriott Chicago O'HareResponded 1 week ago

Please accept our sincere apologies for any confusion you might of experienced. The shuttles also act as a courtesy van and sometime they do run a little off on their scheduled times. On the our Market items and pricing we offer a wide variety of...More

Reviewed 4 weeks ago

I'm a loyal Marriott member, and although I saw a lot of variability in the TA reviews, made the decision to stay here. Had several pros and cons. Cons - the room I had faced the highway, and the noise came through the window big-time....More

Thank Traveler1959-123
Response from Laura M, Operations at Courtyard by Marriott Chicago O'HareResponded 4 weeks ago

Hello Loyal Marriott Member, please accept our sincere apologies for not being able to enjoy your last stay here due to the noise from the expressway. We do supply ear plugs, as well as an opportunity to move you to another room, if possible. It...More

Reviewed 11 March 2018 via mobile

I am a very loyal Marriott customer and try to pick Marriott hotels when I travel on business. In years that I’ve been staying at Marriott hotels this is the most terrible service that I experienced. The room was outdated and not extremely clean and...More

Thank SerTrav
Response from John O, Manager at Courtyard by Marriott Chicago O'HareResponded 12 March 2018

Dear valued guest, I am so sorry to hear this experience about your lost and found item. We strive to provide the best customer service possible and we clearly did not meet your expectations during this interaction. In order to providing a learning from this...More

Reviewed 6 March 2018 via mobile

Being my firts time in this city and seeing snow, it was such an amazing experience. From the driver of the hotel shuttle, front desk, to the Bristo and the cleaning staff, service was the best! I was there attending the travel & adventure show...More

Thank lili-aruba
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Airport Transportation
Meeting Rooms
Multilingual Staff
Conference Facilities
Room Service
Dry Cleaning
Laundry Service
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$133 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$133 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (58)
Room & Suite (32)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
bhoefer
6 April 2017|
AnswerShow all 4 answers
Response from K W | Reviewed this property |
Yes, at least with the park and fly rate.
0
Votes
Alma M
12 March 2017|
AnswerShow all 4 answers
Response from Patrick C | Reviewed this property |
Alma it varies by state most properties in Marriott​ brand have age requirement at 18.
0
Votes
wardenkjr
24 October 2016|
AnswerShow all 2 answers
Response from John T | Reviewed this property |
Yes the lot here uses your room key for access in and out. The parking is on your bill.
0
Votes
Room Tips
"Ask for a room that does not face the highway!"
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"Tell the desk you want a quiet room, however, we did that and then got a family of kids running up and down..."
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"Depending on what side of the hotel your room is located, there can be a lot of noise from the highway"
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"Choose a room that's at another hotel."
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