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All reviewsrivers casinostandard courtyardclose to the airportmarriott courtyardthe shuttle drivero'hare airportpark and flywould stay here againbusiness tripbeds were comfortableblue linelobbychicagodowntownstarbucksordearplugs
I am a very loyal Marriott customer and try to pick Marriott hotels when I travel on business. In years that I’ve been staying at Marriott hotels this is the most terrible service that I experienced. The room was outdated and not extremely clean and...More
Response from John O, Manager at Courtyard by Marriott Chicago O'HareResponded 5 days ago
Dear valued guest,
I am so sorry to hear this experience about your lost and found item. We strive to provide the best customer service possible and we clearly did not meet your expectations during this interaction. In order to providing a learning from this...More
Being my firts time in this city and seeing snow, it was such an amazing experience.
From the driver of the hotel shuttle, front desk, to the Bristo and the cleaning staff, service was the best!
I was there attending the travel & adventure show...More
Overnight stay due to a cancelled flight. Prompt shuttle service every half hour. Clean rooms, good lobby bar and restaurant. Casino next door. Half mile walk or complimentary shuttle to a bunch of restaurants.
Only stayed one night. The front desk receptionist was very polite and nice. The room was okay. The restaurant, known as The Bristo was only open for breakfast and after 5:00 PM. I guess no one eats at noon. The a/c wouldn’t go below 65...More
I had booked a double room for myself and a traveling companion. When we got to the hotel after a long day of flying we were told they were out of double rooms and could only provide a room with a king bed. I ended...More