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Courtyard Chicago O'Hare

Booking.comUS$199*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$199*
US$199*
US$199*
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338 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Chicago O'Hare
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Showing 325: English reviews
Cincinnati, Ohio
Reviewed 4 August 2015 via mobile

We almost exclusively stay in Marriotts because of their consistent rooms and service. I was disappointed by the big per diem parking fee and lack of breakfast/coffee that I expect from Marriott. Their restaurant was new and nothing to write home about.

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Helpful?
Thank JupitersMoon84
Cerritos, California
Reviewed 2 August 2015

We stayed at this hotel for 4 nights and were very pleased. The staff is very friendly and the hotel was located conveniently for all our events. The lobby is quite comfortable and the rooms, although very basic, are also clean comfortable. Having a refrigerator and a sofa were a bonus! The Market and Bistro were a plus, since one...

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Thank MajMom96
USA
Reviewed 29 July 2015

Spent 1 night at this hotel due to flight delays. Called last minute and got a good room on the 5th floor. The free shuttle pickup spot was a bit difficult to find. One of the elevators was not working so we had to walk a bit to the 2nd elevator. We did not use any other facilities at the...

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Thank Texas06
Bettendorf, Iowa
Reviewed 28 July 2015 via mobile

Stayed at this hotel July 21 before we flew out of O'Hare the day after. Tried to book the room for a park and fly using our Marriott points but that was not possible. Called the hotel in advance about that but they said that they can't arrange parking in advance using points for the room but have to make...

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Helpful?
Thank Bill B
Shandra S, Manager at Courtyard Chicago O'Hare, responded to this review

Dear Bill B., I am sorry that we were not able to accommodate your request at the time of your call. As with all of our reservations, if a park and fly reservation is not booked we cannot guarantee long term parking in our lot. Our goal is that all of our guest will have a place to park their...

Seattle, Washington
Reviewed 24 July 2015

I stayed here for 5 nights while on business. The hotel was packed. The room was comfortable, with a large screen TV, refrigerator, and reliable wifi. Bed was hard and not very comfortable. I was on the 5th floor and room was quiet, even tho you could hear the highway next to the hotel. Air conditioner noise drowns out the...

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1Thank Mary V
Shandra S, Manager at Courtyard Chicago O'Hare, responded to this review

Dear Mary V, I want to sincerely apologize about the experience you had during your stay. As the Operations Manager, I understand the frustration that was caused by a down elevator and then two, paid parking, and an uncomfortable bed. Parking charges are being implemented across the area in an effort to accommodate the guests of the hotel. Often times...

Lafayette, IN
Reviewed 19 July 2015

We used the "park and fly" option, which is a fantastic deal. We were able to store the car at the hotel during our 3 week vacation, which eliminated the parking fees at the airport. The man driving the shuttle bus was very quick, friendly, and helpful. He gets 5 stars. He was the same person who dropped us off...

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Helpful?
1Thank MUMerger
Shandra S, Manager at Courtyard Chicago O'Hare, responded to this review

Dear Traveler, I am glad that our park and fly option worked for you. We strive to offer the services that guests staying near the international airport will be able and need to utilize. Before composing this email I did personally look for the FITBIT in question. I did not see the lost item in our lost and found. I...

Reviewed 17 July 2015 via mobile

Sorry but not for me. First is $20 per night for parking and the gates don't work well. This hotel has not been updated. Very uncomfortable bed. Strange smell in the hallways and a loud air conditioning unit. Front desk staff was not at all helpful and at one point just plain rude. I normally stay at the HGI next...

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Helpful?
1Thank Tom S
Shandra S, Manager at Courtyard Chicago O'Hare, responded to this review

Dear Tom, I do apologize that you felt as though the service you received was poor. It is not my goal for our guest to leave us less than satisfied. I also would like to apologize that our new parking gate system still has some flaws. We are working very diligently to have the system working flawlessly soon. As with...

Merrillan, Wisconsin
Reviewed 13 July 2015

My husband and I stayed at this hotel for my niece's wedding. After receiving my bank statement, I noticed an extra charge of 250 dollars. When I called to inquire, I was told by the manager that we smoked in our room. Well that was news to me! Yes, my husband and I are both smokers. When I asked what...

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Helpful?
Thank Annette L
Shandra S, Manager at Courtyard Chicago O'Hare, responded to this review

Dear Annette T., I do apologize that our policy on providing a smoke free environment for all of our guest caused you to incur our smoking fee. I It is not our intention to leave our guest feeling any way other than satisfied. This fee is to allow that opportunity to all of our guests, by allowing them the opportunity...

Jonesboro, Arkansas
Reviewed 12 July 2015 via mobile

This was a great location to stay at before flying out of O'Hare. Hotel is in close proximity to several great restaurants (even a Giordano's) and shopping centers. Can easily walk or drive down River Road. Room was clean and hotel was well-kept. Only drawback was the new $18 parking fee which was a little steep.

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Thank Brandon C
Erie, Illinois
Reviewed 11 July 2015 via mobile

Unlike my prior visits, I learned that this court yard is charging $18 a day for parking. They have installed gates for entry and exit so they can control who parks at the hotel and for how long. The other option is called park and fly for which you pay $244 for one overnight and are allowed up to 14...

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1Thank Sylvia R

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Courtyard Chicago O'Hare

Address: 2950 S River Rd, Des Plaines, IL 60018-4203
Region: United States > Illinois > Des Plaines
Price Range: RM506 - RM1,131 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago O'Hare 3*
Number of rooms: 180
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Also Known As:
Courtyard Chicago o`Hare Hotel Des Plaines
Courtyard Hotel Des Plaines
Courtyard Des Plaines
Des Plaines Courtyard
Des Plaines Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Chicago O'Hare staff and other travellers.
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Questions? Get answers from Courtyard Chicago O'Hare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a first floor room (111) on the north-side of the hotel”
daDA144, 5 Apr 2017 | Read review
“We were on the first floor and it was very quiet.”
205shellym, 23 Mar 2017 | Read review
“I found it useful to be on the first floor easy to get up for shuttle. the room was upto courtyard standards.”
patrickcV5815ZC, 27 Jan 2017 | Read review
“Rooms next to the interstate were noisy, stay on south side if possible”
490CarolR, 13 Jan 2017 | Read review
“Stores are very close to hotel if there is something you need”
A4288MAstevew, 29 Nov 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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