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Chicago Marriott Suites Downers Grove

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Chicago Marriott Suites Downers Grove
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322 Reviews from our TripAdvisor Community

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Showing 316: English reviews
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Ripon, Wisconsin
Reviewed 2 days ago NEW

The Marriott Suites in Downers Grove IL is close to the airport, offers shuttles and is amazingly beautiful, elegant and business like all wrapped into one location. The staff were all very pleasant, the rooms were clean and set up for everyone, business and family alike. All the amenities you would need were available for your stay. I will be...

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Helpful?
Thank aaronk346
Belleville, Michigan
Reviewed 1 week ago via mobile

Located in the heart of Downers Grove, near shopping and restaurants in the area. Comfortable hotel with a bar, indoor pool and other amenities such as room service. Rooms are fairly spacious and clean. Great nights sleep in one of the most comfortable beds that I've slept in for a while. Only down side for me was the price of...

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Helpful?
Thank jjohns1026
Toronto, Canada
Reviewed 1 week ago

I spent a night here on Saturday, the hotel was nice, but it had some large issues. Firstly, the staff were excellent, polite and accommodating. The hotel is also very nice, the lobby and rooms appear to be well equipped. I dealt with Eric Houston prior to check in and again when I arrived, he was excellent. He went out...

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Helpful?
Thank AR72LQ
Management response:

Thank you for your stay with us and thank you for taking the time to share your experienced, both positive and where there’s room for improvement. We take these comments very seriously and I assure you the key items you mentioned are valid and top priority for our senior management team. Thank you again.

Reviewed 2 weeks ago via mobile

Stayed 3 nights there recently. The hotel itself is nice but I really didn't appreciate how the hotel staff handled my stay. On a second day, I encountered a large spider walking within the bath tub. I watered it down to the drain and went downstairs to report but the hotel didn't do anything about my stay to off set...

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Helpful?
Thank Laf10lol
Management response:

Thank you for your recent stay at the Marriott Suites Downers Grove. We appreciate your concerns and your comments are very important to us. Let me first apologize for the frustrations you experienced during your stay with us. We take these comments very seriously and I assure you that your comments will shared with the necessary personnel along with any...

Lake Junaluska, North Carolina
Reviewed 2 weeks ago

This hotel is not the typical Marriott the rooms are well appointed Suites! Very nic and clean. So nice to have a room where I can open a window and have fresh air. The food is not the typical Marriott. Very good! With a nice assortment on the menu for the travel warrior! I can't say enough about the staff!...

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Helpful?
Thank JohnFrieda
Georgia
Reviewed 3 weeks ago

Our project team has been staying at this hotel for a several months and it has been good to us. the location is great for other dinner options and its close to the highway. Rooms are almost all the same, 2 room suites, microwave, fridge. Highly recommend! Staff id great to work with.

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Helpful?
Thank atl740
John L, Manager at Chicago Marriott Suites Downers Grove, responded to this review

Thank you so much for staying with us for all of this time. We are very happy to serve you and are also excited that you did share your comments. We will see you soon!!!

Orlando, Florida
Reviewed 3 weeks ago

This hotel is a suite hotel so the rooms are much bigger. They have been renovated and the location of the hotel is good. Food is all around. Doesn't have a concierge lounge but they give you a free breakfast, which is good.

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Helpful?
Thank Brad G
John L, Manager at Chicago Marriott Suites Downers Grove, responded to this review

Thank you very much for staying with us as well as for your comments. We hope to see you again soon!

Minnetonka, Minnesota
Reviewed 3 weeks ago

Apparently it is the 1990's and it is alive here. Bad weather, no problem, but no Wi-Fi and no Cable. I was trying to work, no joy. I probably will not stay here again. What Mid-western hotel has the Dish?

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Helpful?
Thank Brian B
Orlando, Florida
Reviewed 16 February 2017 via mobile

I have been staying at this hotel for a year. The staff are very friendly and personable. The rooms are well decorated and it feels like you are at home. If there's anything I would recommend, I hope they would include more choices for dinner menu. But overall, I am very happy with this hotel. It is home away from...

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Thank NYCPHLMCOSFO
Reviewed 13 February 2017

We have stayed here many times since we have family in the area, and it is definitely our preferred place to stay. Everytime we are here, the staff is friendly and efficient and check-in is a breeze. The rooms are very nice and clean and spacious. Great place to stay with kids- they can have the fold-out couch and their...

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Helpful?
Thank mariechristine4077

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
No photo provided
Allie's American Grille
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Savor the modern style of the newly renovated Chicago Marriott Suites Downers Grove. From artwork and lighting to work space that works for you, our guest rooms have been redesigned to be stylish, intuitive and smart. A top choice among hotels in Downers Grove, IL, Marriott suites exceeds guests' expectations with a blend of comfort and convenience in a boutique-like setting. Every Downers Grove hotel suite features contemporary design touches, large private bedrooms, spacious living areas, microwaves and mini-fridges. Take a dip in our heated indoor and outdoor pools, or work up a sweat in our 1,000 sq. ft. fitness center. Ideal for business and leisure travelers, our location is in the heart of the East-West corridor between Interstates 88 and 355 and offers easy access to popular attractions like the Brookfield Zoo, Morton Arboretum, or Oak Brook Center. ... more   less 

Additional Information about Chicago Marriott Suites Downers Grove

Address: 1500 Opus Pl, Downers Grove, IL 60515-5719
Region: United States > Illinois > DuPage County > Downers Grove
Price Range: RM469 - RM1,032 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chicago Marriott Suites Downers Grove 3.5*
Number of rooms: 254
Reservation Options:
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Also Known As:
Chicago Marriott Suites Downers Grove Hotel Downers Grove
Marriott Downers Grove
Downers Grove Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Chicago Marriott Suites Downers Grove staff and other travellers.
4 questions
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Detroit, Michigan
over a year ago

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Questions? Get answers from Chicago Marriott Suites Downers Grove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any rooms are good”
 of 5 bubbles JohnFrieda, 7 Mar 2017 | Read review
“I didn't see any downsides anywhere.”
 of 5 bubbles EdwardZ327, 2 Feb 2017 | Read review
“My room, #740 had strong morning sun, which I need to get up.”
 of 5 bubbles bseo-pero, 22 Jan 2017 | Read review
“Any room will be good. Business hotel so not really a view.”
 of 5 bubbles ScubaRabbi, 17 Jan 2017 | Read review
“Ask for a room that does not face the pool. While the view is nice, the exterior lights shine in the room.”
 of 5 bubbles FranAvalon, 24 Aug 2016 | Read review
5 of 5