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Comfort Inn Downers Grove

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74 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Downers Grove
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Showing 73: English reviews
Colona
Reviewed 14 June 2015 via mobile

I found this stay to start or as any other stay...hello may I help you...why yes I have a reservation...here it is. I will need your initials on this line to indicate that you understand there is a $150 charge for smoking in the room. I initialed and went to our room. I opened the room the odor of an...

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Helpful?
2Thank NeedforFieros
Roger Y, Manager at Comfort Inn Downers Grove, responded to this review

Dear Needforfieros, Thank you for taking your time to share your experience during your stay with us. I do apologize regarding the smoke smell room assigned to you. I am happy to hear that the Front Desk team quickly exchanged a remodeled room. We will welcome your return stay as we continue to improve our services. Vishal Patel Hotel Manager

Louisiana
Reviewed 2 June 2015

This is an older property that could use some TLC. There was nothing bad just nothing to impress. The staff was meet our needs but not a lot beyond. The room was also ok but needs some updating. The breakfast was OK. As the rating indicates, it was average.

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Helpful?
2Thank cuzn
Roger Y, Manager at Comfort Inn Downers Grove, responded to this review

Dear Cuzn, Thank you for sharing your feedback as we strive to improve to provide a positive experience it is feedback like yours that help us focus on specific goal to achieve. We have scheduled some updates in the guest rooms within the next 60 days that will help with expectations. In addition, we are coaching the team further to...

Michigan City, Indiana
Reviewed 31 May 2015

This is an expensive area to visit but we wanted a clean and comfortable yet economical place to stay one night. We have been pleased with Comfort Inns in the past and the reviews looked good for this hotel. We were not disappointed. It was very basic. It would be nice to have automatic doors instead of one single door...

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Helpful?
2Thank Kadie O
Roger Y, Manager at Comfort Inn Downers Grove, responded to this review

Dear Kadie O, Thank you for taking the time to share your experience with our team. We do appreciate your loyalty and await your return..I do agree about the front door and will recommend to our in our next design update. Vishal Patel Hotel Manager

Reviewed 23 May 2015 via mobile

Just here for one night to visit relatives. Room with one king bed was clean and very comfortable. Small continental breakfast with scrambled eggs, biscuits & gravy, and make your own waffles. Very reasonable rate and fully met our lodging needs.

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Helpful?
3Thank Craig K
Roger Y, Manager at Comfort Inn Downers Grove, responded to this review

Dear Craig K, We appreciate your positive feedback and will share with our team your kind words..We do look forward to providing our services to you on your next family visit. Vishal Patel Hotel Manager

Chicago, Illinois
Reviewed 21 May 2015 via mobile

Last year I visited here and stayed in more than one occasion here. The room is sweet I love the sofa, mini fridge, microwave, and the coffee is great!! The bed is very comfortable and I especially love the flat screen TV. This location also has some nice restaurants nearby too!! In morning one can expect a nice breakfast downstairs...

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Helpful?
2Thank Atasi777
Roger Y, Manager at Comfort Inn Downers Grove, responded to this review

Dear Atasi777, Thank you for sharing your experience with us as we are proud of our hotel. I will sure to share with our team your feedback and we look forward to your next visit. Vishal Patel Hotel Manager

Port Saint Lucie, Florida
Reviewed 7 May 2015

Stayed here 4-nights while visiting relatives. Wonderful, updated hotel has helpful, friendly staff. Room was more than we expected. Well furnished with great housekeeping service. Hot breakfast each morning was a plus.

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Helpful?
2Thank Donna O
Roger Y, Manager at Comfort Inn Downers Grove, responded to this review

Dear Donna O, We appreciate your positive feedback and will ensure we share with our team. We hope you will choose the Comfort Inn Downers Grove for your future travels. Vishal Patel Hotel Manager

Cicero
Reviewed 5 May 2015

The hotel was clean and located in an area with abundant shopping and restaurants. The check-in process was smooth and the staff was courteous. The only drawbacks for the hotel were the television channels and the lack of refrigerators and microwaves in the rooms. We had about 15 Channels so it would have been better to have a larger selection.

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Helpful?
2Thank Augustus14ad
Roger Y, Manager at Comfort Inn Downers Grove, responded to this review

Dear Augustus14ad, Thank you for taking the time to share your experience while stay with us. We do apologize about the drawbacks you mentioned however your points are being taken seriously. We have increased our inventory of the refrigerators to better accommodate the demand. Microwaves is currently being reviewed as well as to increasing the selection of television channels. Thank...

Orovada, NV
Reviewed 4 May 2015

We stayed here for four days, on a business trip. The hotel is located near good shopping and not far from good restaurants. The room was clean, the staff was pleasant and accommodating, and breakfast had adequate choices. We would stay there again.

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Helpful?
2Thank lhorow1160
Roger Y, Manager at Comfort Inn Downers Grove, responded to this review

Dear Ihorow1160, Thank you for sharing your experience while being our guest at the Comfort Inn Downers Grove. We value our guest feedback and will share with our team your feedback as we await your return in the near future. Vishal Patel Hotel Manager

Hudson, NC
Reviewed 30 March 2015 via mobile

The staff was friendly. Breakfast was adequate and well stocked. Limited channel selection (20 or so) but they had TBS so that was good enough for me. The room was clean and bed comfy. Only complaint was that the motel when I first arrived had a foul smell. It either went away or I got used to it. Not sure....

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Helpful?
2Thank JoeyBowman
Roger Y, General Manager at Comfort Inn Downers Grove, responded to this review

Joey Bowman, Thank you for taking the time to provide feedback regarding your recent stay with us at the Comfort Inn Downers Grove. Appreciate the response on a clean room and comfy bed we will share with the Housekeeping team. Apologize about the foul smell not sure what that was but we have not noticed its return. We do look...

Reviewed 26 March 2015 via mobile

BRAVO BRAVO BRAVO!!! My Group stay at this hotel. Claudia was our groups rep. She and her staff were exceptional! Our group was large a total of 116 people! We arrived and Claudia and staff were ready. It took them less than 15 mins to have names and keys ready for us. It was a smooth transition. She made my...

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Helpful?
2Thank PARTYFOREDUCATION
Roger Y, General Manager at Comfort Inn Downers Grove, responded to this review

Thank you for taking the time to submit a review based on your recent experience at the Comfort Inn Downers Grove. It is wonderful that Claudia went above and beyond to make sure your stay with us was great and will share your praise with her. The team that also played a vital role will be recognized as well. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Comfort Inn Downers Grove is the perfect location for your stay in the suburbs. Situated close to Interstate 355 and I88. Rated one of the best hotels in Downers Grove in Trip Advisor. Only 25 minutes away from Downtown Chicago and O'Hare Airport. Whether travelling for Business or Leisure we'll always make you feel right at home. 120 newly renovated guest rooms that can accommodate big groups. A meeting space is also available with an extra fee. Enjoy FREE Parking, FREE High Speed Internet Access (both Wifi & Hardwire), FREE use of Business Center, FREE access on our outdoor pool(seasonal) and enjoy the COMPLIMENTARY HOT BREAKFAST (make your own waffle, hard boiled egg, yogurt, biscuits & gravy, Free Coffee & tea 24 hours and Great staff 24/7 at your service. ... more   less 

Additional Information about Comfort Inn Downers Grove

Address: 3010 Finley Rd, Downers Grove, IL 60515-1118
Region: United States > Illinois > DuPage County > Downers Grove
Price Range: RM240 - RM436 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Downers Grove 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Comfort Inn Downers Grove Hotel Downers Grove
Downers Grove Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Downers Grove staff and other travellers.
2 questions
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Questions? Get answers from Comfort Inn Downers Grove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was very quiet because of its location - as far as possible from both roadways”
 of 5 bubbles , 6 Nov 2016 | Read review
“King Rooms are considerably larger than Queen Rooms”
 of 5 bubbles Florence_ALJoy, 2 Nov 2016 | Read review
“I think you'll find most quiet”
 of 5 bubbles Will3642, 24 Sep 2016 | Read review
“If you want quiet, try 233. Or the end of a hall on second floor away from elevator.”
 of 5 bubbles karenk1210, 18 Sep 2016 | Read review
“The nearest restaurant is Ruby Tuesday but is closed Monday and Tuesday every week”
 of 5 bubbles NickfromOz, 23 Aug 2016 | Read review
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