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Holiday Inn Express Chicago Downers Grove

187 reviews
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Traveller (38)
Room & Suite (19)
Dining (2)
Overview
  • Excellent40%
  • Very good26%
  • Average18%
  • Poor10%
  • Terrible6%
Travellers talk about
“red lobster”(7 reviews)
“front desk”(34 reviews)
“cinnamon rolls”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Multilingual Staff
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Chicago Downers Grove
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Reviews (187)Write a Review
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68
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12
Show reviews that mention
All reviewsred lobsterfront deskcinnamon rollsstayed at holiday innturkey sausage pattiesspecial staffthe breakfast areaslamming doorscouple of nightscomplimentary breakfastclean roomsyogurtwe've stayedhome away from homevery nice hoteldianamonica
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1 - 5 of 183 reviews
Hotel's Favourite
Reviewed 6 days ago

We were given step by step gps directions in a snow storm from the staff. We were also given any and all toiletries you can possibly think of that you would not remember. The entire staff is friendly upbeat and extremely helpful. The property is...More

Thank alicethompson1972
Response from 00gc, General Manager at Holiday Inn Express Chicago Downers GroveResponded 5 days ago

Alice, thank you for being our guest at Holiday Inn Express Chicago - Downers Grove. We especially enjoyed reading your comments about our location, excellent service, and the many amenities we offer. Thanks for your business, and we look forward to seeing you and your...More

Reviewed 3 weeks ago

This is a nice standard, clean hotel that you could expect from a Holiday Inn Express. What is an advantage here is that there is good shopping and eating options very close to the hotel including a Red Lobster right next door. Stayed here for...More

Thank Amit_Sengupta
Response from 00gc, General Manager at Holiday Inn Express Chicago Downers GroveResponded 2 weeks ago

Amit, thank you for being our guest at Holiday Inn Express Chicago - Downers Grove. It is a pleasure to read you had a comfortable stay with us and loved our complimentary hot breakfast along with our convenient location. On behalf of everyone here, we...More

Reviewed 3 weeks ago

So, me and my farther went to Chicago, downers grove from northern Michigan for us we had some business that we had to take care of so we it took us about 10 hours to get to our location/hotel. Seemed very nice when we walked...More

Thank Surfrat2014
Response from 00gc, General Manager at Holiday Inn Express Chicago Downers GroveResponded 3 weeks ago

Thank you for sharing about your recent stay with us. We are sorry for mistakes made when preparing and servicing your room. We are already taking steps to ensure this does not happen again. Please understand that this is not typical of our service, as...More

Reviewed 4 January 2018 via mobile

We still here one night while in town for a family function. The hotel was very clean, the beds and pillows were new and very comfortable, and the breakfast was great. I would definitely stay here again.More

Thank Jamie K
Response from 00gc, General Manager at Holiday Inn Express Chicago Downers GroveResponded 4 January 2018

Jamie, thank you so much for this awesome review of Holiday Inn Express Chicago - Downers Grove. We're so glad you enjoyed our comfortable accommodations and the complimentary breakfast. Your compliments will be shared with our entire team. It was a pleasure to have you...More

Reviewed 22 December 2017 via mobile

Was only going to give you 2 stars until I met Diana this morning at breakfast. What a joy! She replaced the empty cranberry juice right away. Really wanted bacon and she made us a few strips! Very personable! She kept everything in the breakfast...More

Thank Nessiegirl17
Response from 00gc, General Manager at Holiday Inn Express Chicago Downers GroveResponded 22 December 2017

Many thanks for choosing our hotel and for taking the time to share your experience online with fellow travelers. We are happy you enjoyed your overall stay with us, even with the few glitches we were able to resolve. We truly appreciate your observations as...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Multilingual Staff
Laundry Service
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$70 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$70 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (38)
Room & Suite (19)
Dining (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Marinelle R
2 July 2017|
Answer
Response from jylsincavage | Property representative |
We do have roll-away beds, but unfortunately we are unable to place any roll-away beds in rooms that have two queen size beds. It is against the fire code of Downers Grove. I apologize for any inconvenience.
1
Vote
blackelocin
7 June 2017|
AnswerShow all 3 answers
Response from Anne H | Reviewed this property |
well right across the parking lot there is a bus stop and it seems like there's always a bus there and a lot of the people that work at the hotel or work in the nearby area take that bus and in my mind I think that they are... More
1
Vote
Room Tips
"DONT GO..... its not worth the money...."
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"Just make sure to check what you are billed."
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"Be specific!"
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"we stay in the 3rd floor and its quite. ample of parking area and a lot of brand name restaurant just a few..."
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