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Holiday Inn Express Chicago Downers Grove

HIExpress.comUS$108*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$198*
US$108*
US$198*
US$108*
US$198*
US$108*
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Holiday Inn Express Chicago Downers Grove
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161 Reviews from our TripAdvisor Community

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Showing 157: English reviews
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Reviewed 17 April 2017 via mobile

We have been staying at this Holiday Inn 4 four or five years we really like it because we can bring our dog we've gotten to know many of the people that work there and they are lovely the breakfast Lady Diana is very memorable she is a light seed and she just plants so much warmth and everyone she...

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Helpful?
Thank Anne H
00gc, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Anne, we are delighted you loved so many aspects of our hotel and overall your stay was very good. However, I regret we did not live up to all of your expectations and that you were not 100% satisfied when you left us. We will definitely address the concerns you mentioned in your review with our team to make sure...

Jacksonville, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 16 August 2016

I am rating this hotel a 5 just because the people that work here are the best. We stayed here at the end of March 2016. My son had an interview @ Midwestern University for post Grad School. The hotel itself needs renovation, its outdated but the employees made our stay so worth while because we were welcomed with a...

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1Thank artoledo89
About Hotel's Favourite Review
Brittni S, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you so much for your 5 star review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I will make sure to pass on your comments to Jodie, Paul and the rest of the staff. They will be so happy to hear about...

West Palm Beach, Florida
Reviewed 7 March 2017 via mobile

I stayed for 5 nights using my points. I was upgraded to a suite, I'm a platinum. Staff are amazing, they make me feel like a family specially Diane at the breakfast area, Daryl and Simon (I used the Shuttle service) and front desk staff!!! Also my room is always clean. I met housekeeper one time and she is so...

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Helpful?
Thank burgly
00gc, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thanks so much for your awesome review of the Holiday Inn Express Chicago - Downers Grove. I am thrilled to read your comments about the great service you received from our staff and how they exceeded your expectations. I will share your kind compliments with Diane, Daryl, Simon, and the Front Desk team. It was our pleasure to serve you,...

Reviewed 2 March 2017

I haven't stayed at Holiday Inn yet, however, I have had the pleasure of working with Becca who has been more than helpful. We are looking for group rate and she blew all the competition out of the water with her rates and attentiveness. She has been great at responding to phone call and emails. In addition, she really does...

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Helpful?
Thank Himanshu C
00gc, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for reviewing the Holiday Inn Express Chicago - Downers Grove. We are thrilled to read your comments about the great service you received from our staff and how they exceeded your expectations. All of our associates are dedicated to going the extra mile in taking care of our guests. Thanks again for your kind compliments about Becca. Please...

A TripAdvisor Member
Level Contributor
4 reviews
Reviewed 8 February 2017 via mobile

Becca you have outstanding customer service and an absolutely special staff. Every person we came in touch with at your hotel gave us exceptional customer service and we appreciate that. I really want Corporate to put more money into the appearance of your property I know your hotel needs updating to catch up with your 5 star customer service team....

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Helpful?
Thank A TripAdvisor Member
00gC, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

It was a pleasure to read your review about the great service you received from our staff and how they exceeded your expectations. Our associates are dedicated to going the extra mile to make your stay as comfortable as possible. We appreciate all of your compliments, and I will definitely share your praises with my entire team, especially Becca, Monica...

A TripAdvisor Member
1 review
Reviewed 30 January 2017 via mobile

I've stayed at this Holiday Inn location a few times now. I've never had a bad experience. The rooms are always clean and the front desk always have toiletries that I forget to pack. The breakfast is very good too. They have turkey sausage patties. I rarely write reviews but their customer service is superb. Jodie is absolutely the best!...

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Helpful?
Thank A TripAdvisor Member
00gC, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for returning to Holiday Inn Express Chicago - Downers Grove and sharing your experience online. It's great to know you enjoyed your spotless room and that our breakfast offerings were up to your expectations. We also appreciate your nice comments about the service offered by Jodie. I will surely share your comments with her and with the rest...

Charlotte, North Carolina
Reviewed 25 January 2017

Im a Spire Elite member and stay at Holiday Inns across the country. What this Holiday Inn lacks in amenities it makes up for with customer service. Is it the most modern or fancy Holiday Inn Express? No. However, the staff here treats you like gold. Becca Klueg is absolutely fantastic and will help you if anything is not to...

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Helpful?
Thank johnjkenneally
00gC, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

It was a pleasure to read your review about the great service you received from Becca and team and how they exceeded your expectations. Our associates are dedicated to going the extra mile to make your stay as comfortable as possible. We appreciate your compliments and also have taken a note of your concerns in regard to our amenities. I...

Maryland USA
Reviewed 19 January 2017

Property only three stories, nicely spread out. This means that the parking lot is huge. Connected to a Red Lobster and convenient to dining and shopping. Near major roads. Check in was below par. Could hardly get a word in edgewise as I was checking in at the same time as three, "regulars" who would not stop talking to the...

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Helpful?
Thank panther61
00gC, General Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for staying at our hotel and for letting us know about your experience. We truly care about delivering excellent service to all of our guests, and we are sorry for the issues you encountered. Your feedback has been shared with every department involved. We are working hard to deliver the type of hospitality that you should always expect...

Carmel, Indiana
Reviewed 16 January 2017 via mobile

This was an overall good hotel. The rooms were nice and they had a great complimentary breakfast. However, the hotel is a little dated. When we got to our room the shower wouldn't work and one of the tv sets wasn't working properly. What made our stay so much better was the extreme politeness of the employees. They quickly gave...

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Helpful?
Thank Nubcake
ManagerX1, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

It is a pleasure to read your review about the great service you received from our staff and how they exceeded your expectations. Our associates are dedicated to going the extra mile to make your stay as comfortable as possible. We appreciate all of your compliments and thank you for taking the time to post your review. On behalf of...

Holland
Reviewed 29 December 2016 via mobile

First and foremost we dealt with Monica on the phone and she helped us book a room. As soon as we got to the hotel we were greeted by Monica. She was so helpful and friendly. She made sure that none of my questions went unanswered. She was very knowledgeable and even recommended a few places around town and downtown...

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Helpful?
Thank Miguel F
ManagerX1, Manager at Holiday Inn Express Chicago Downers Grove, responded to this review

Thank you for taking the time to share your wonderful comments! We are happy your stay at the Holiday Inn Express Chicago - Downers Grove was a great one and that the service you received from our staff made your stay even more memorable. We are proud of our associates like Monica and Diane who are dedicated to going the...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Downers Grove/Oakbrook Hotel is conveniently located near Chicago IL in the western suburbs and is accessible to all major expressways I-209, I-88 and right in between Midway International Airport and O Hare International Airport on the corner of I-355 and Butterfield Rd. We are surrounded by the communities of Oakbrook, Lombard, Lisle, Darien, Wheaton and Glen Ellyn. Whether you are traveling for business or pleasure you will appreciate our central location near Best Buy, Coca-Cola, Sara Lee, Troxler Electronic Laboratories, Home Depot, Sodexo, Dale Carnegie, Microsoft, Good Samaritan Hospital, Tivoli Theater, Darien Sports Complex, Morton Arboretum, Brookfield Zoo and more! Shopping and restaurants are also within a short walking distance. This Downers Grove hotel offers all the comforts of home with our 121 beautifully appointed guest rooms. Relax in your cozy deluxe room after a long day and we will provide you with amenities including complimentary high speed internet access, an in room coffee/tea maker, hair dryer, iron and full sized ironing board and more. We also offer a 24 hour fitness center, 24 hour business center and meeting space for up to 80 people. In the morning we will have your mouth watering at our complimentary Express Hot Smart Start Breakfast Bar. ... more   less 

Additional Information about Holiday Inn Express Chicago Downers Grove

Address: 3031 Finley Rd, Downers Grove, IL 60515-1117
Region: United States > Illinois > DuPage County > Downers Grove
Price Range: RM425 - RM722 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Chicago Downers Grove 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Holiday Inn Express Chicago Downers Grove Hotel Downers Grove
Holiday Inn Downers Grove
Downers Grove Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Chicago Downers Grove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be specific!”
130himanshuc, 1 Mar 2017 | Read review
“we stay in the 3rd floor and its quite. ample of parking area and a lot of brand name restaurant just a few steps. very reasonable price..”
junsosmena, 30 Jul 2016 | Read review
“Great Breakfast, Cozy environment.”
cassiep316, 26 Jul 2016 | Read review
“breakfast can be busy at times but not much of a problem”
CarlGS455, 25 Jul 2016 | Read review
“Good location for convenient shopping center and Mall”
992kennyg, 1 Jun 2016 | Read review
5 of 5
HIExpress.com
US$108* /night
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Hotwire.comUS$108
Expedia.comUS$108
AMOMAUS$198
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Prices are for 1 room, 2 adults
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