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Holiday Inn Express Chicago Downers Grove

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Traveller (38)
Room & Suite (21)
Dining (2)
Overview
  • Excellent40%
  • Very good25%
  • Average17%
  • Poor11%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Multilingual Staff
2 Star accommodation
All hotel details
Offers from Holiday Inn Express Chicago Downers Grove
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Offers from Holiday Inn Express Chicago Downers Grove
Special Offer: Book Direct and Save
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (202)
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199 results
Traveller rating
76
52
35
22
14
Traveller type
Time of year
LanguageEnglish
76
52
35
22
14
Show reviews that mention
All reviewsfront deskcinnamon rollsred lobster right next doorspecial staffbreakfast staffthe breakfast areaslamming doorscouple of nightscomplimentary breakfastyogurthome away from homebeds were comfortablevery nice hoteldianamonicachicagochar
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1 - 5 of 199 reviews
Reviewed yesterday

We arrived at night around 9 pm, having 3 kids on a trip was not easy. When we got to our room and noticed there were no microwave or fridge, Sam upgraded us to a room with those. He was very efficient and genuinely understood...More

Thank adanne2018
Response from Ismael K, Manager at Holiday Inn Express Chicago Downers GroveResponded today

Thank you for staying with us at Holiday Inn Downer's Grove! We are delighted to hear about your pleasant stay with us. We are currently undergoing a complete renovation of the entire hotel so it can be one of the most modern and high tech...More

Hotel's Favourite
Reviewed 1 week ago

Front desk staff welcoming and efficient; staff member Diana in breakfast area was very attentive to presentation, quality, and availability of breakfast items, even with a large number of guests. Bed very comfortable; room clean.More

2  Thank susanbY6083GO
Response from Hotel G, Manager at Holiday Inn Express Chicago Downers GroveResponded 1 week ago

Hello Susan, Thank you for your 5/5 review. We sincerely appreciate you sharing your experience so that our future guests will know they can book our hotel with confidence. Thank you also for mentioning our wonderful breakfast Attendant. We do hope to see you again...More

Reviewed 3 days ago via mobile

The hotel is very run down. I very much doubt that it’s been updated since at least the 90’s. Our room smells like smoke and the sheets are damp from the AC unit I’m assuming. When I found this was the hotel that was booked...More

Thank TomRogers1993
Response from Ismael K, Manager at Holiday Inn Express Chicago Downers GroveResponded today

Thank you for choosing our Holiday Inn Express in Downer's Grove. We are sorry to hear about your unsatisfying stay with us. We are currently in the process of renovating the entire hotel so we can exceed your standards. We thrive on guest feedback and...More

Reviewed 1 week ago

We spent two nights here and had a very pleasant experience. The staff was friendly and very accommodating. Price was reasonable. We had a King room for my husband and I and it was adequate. Bathroom was small but clean and everything worked as it...More

1  Thank Janet W
Response from Ismael K, Manager at Holiday Inn Express Chicago Downers GroveResponded today

Thank you for staying with us. We are thrilled to hear you had such a spectacular time with us. We thrive on giving guests the best experience in their home away from home. We are currently in the process of completely renovating the entire hotel...More

Reviewed 4 weeks ago via mobile

Professional staff and a great ocation, near highways and by many great restaurants, clean property. Housekeepers were very present and lots of breakfast options! New management has turned this place around very well!More

1  Thank Ron T
Response from Hotel G, Manager at Holiday Inn Express Chicago Downers GroveResponded 1 week ago

Thank you for your 5/5 review. We sincerely appreciate you sharing your experience so that our future guests will know they can book our hotel with confidence. Thank you also for mentioning our ideal central location as well our great staff. We do hope to...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Dry Cleaning
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Laundry Service
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$91 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$91 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (38)
Room & Suite (21)
Dining (2)
Questions & Answers
Ask a question
Marinelle R
2 July 2017|
Answer
Response from jylsincavage | Property representative |
We do have roll-away beds, but unfortunately we are unable to place any roll-away beds in rooms that have two queen size beds. It is against the fire code of Downers Grove. I apologize for any inconvenience.
1
Vote
blackelocin
7 June 2017|
AnswerShow all 3 answers
Response from Anne H | Reviewed this property |
well right across the parking lot there is a bus stop and it seems like there's always a bus there and a lot of the people that work at the hotel or work in the nearby area take that bus and in my mind I think that they are... More
1
Vote
Room Tips
"Top floor, that way no one is up above walking around."
JanetW367
2 million years ago
Read review
"Try another hotel"
PChef1
2 million years ago
Read review
"Choose another IHG property !!!"
JohnW689
2 million years ago
Read review
"they put me at end of hall - it was o.k. - long walk to main door"
13Linda2014
2 million years ago
Read review
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