We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove

Save
Share
Traveller (94)
Room & Suite (50)
Pool & Beach (9)
Overview
  • Excellent49%
  • Very good27%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
“cookies”(67 reviews)
“double tree”(45 reviews)
“executive floor”(9 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null}
Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$90.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Downers Grove hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "5d84f746033048c58ad1896af7041331", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":87744,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[35079260],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":9,"year":2018},"checkout":{"day":3,"month":9,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":90,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"5d84f746033048c58ad1896af7041331","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":92,"lowestMetaPrice":90,"additionalPartner":false,"highestMetaPriceDisplay":92,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":92,"lowestMetaPrice":90,"highestMetaPriceDisplay":92,"hotelName":"Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjVkODRmNzQ2MDMzMDQ4YzU4YWQxODk2YWY3MDQxMzMxIiwiQUlLIjoiY2QxNTk5NjcwNDY5NGJkOWE2ZmE3YzhmODMxODRmZDEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "02/09/2018", "checkOut": "03/09/2018", "lowestPrice": "US$90", "hasDates": true, "hacComplete": true, "contentIdMappings": {"35079260":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_responsive"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_responsive"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (845)
Filter reviews
835 results
Traveller rating
388
227
120
59
41
Traveller type
Time of year
LanguageEnglish
More languages
388
227
120
59
41
Show reviews that mention
All reviewscookiesdouble treeexecutive floorhockey tournamentgreat place to staythe hotel staffliving roombreakfast buffetconference centereasy accessbusiness meetingenjoyed my staywould definitely stay here againvery nice hotelshuttle servicelobby areaconvenient location
FilterEnglish
Updating list...
1 - 5 of 835 reviews
Reviewed yesterday

We enjoyed the spacious room and complimentary breakfast. Staff was very nice and accommodating. We stayed for a friends wedding so she picked the hotel but we would definately etsy with this brand again

Review collected in partnership with DoubleTree by Hilton
Thank fenclgi
Reviewed 2 days ago

I recently patrolled at the Double Tree in Downers Grove for a masonic conference. I arrived at 1pm to check in, they said my room was not ready. I am not use waiting but I had to accept that things like that happen. I was...More

Thank Damian A
Response from Gabriella W, Quality Assurance Specialist at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers GroveResponded yesterday

Thank you for taking the time to write such a detailed review. I first want to apologize that you were not satisfied during your stay and all your comments are essential to educating our staff about good and bad service. We will ensure your feedback...More

Reviewed 2 days ago

Broken toilet. Given New room .. filthy room with stains on couch, carpet, hair on counter. Had to call corporate customer service cause front desk incompetent. Moved to third room but horrible management!

Review collected in partnership with DoubleTree by Hilton
Thank Momeofali3
Response from Gabriella W, Quality Assurance Specialist at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers GroveResponded yesterday

Thank your for your candid feedback. I am sorry to hear that you weren't satisfied with the competence of our front desk team. Please contact me if you would like to discuss this further.

Reviewed 3 days ago

Jose and Latisha were great!!! Our time here was awesome!!! We will be back. The only issue we had was the servers at lunch. They were completely rude, one of them even had words with our guest if honors family member. Other than that everything...More

Review collected in partnership with DoubleTree by Hilton
Thank renee_penee
Response from Gabriella W, Quality Assurance Specialist at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers GroveResponded yesterday

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Jose and Latisha know that he/she made an impact...More

Reviewed 3 days ago

This property is great! If you are having a business meeting there, the food quality isn’t the best. The staff is wonderful and always extremely helpful. Nice, new remodeled lobby and meeting rooms. Highly recommend other than the banquet food.

Review collected in partnership with DoubleTree by Hilton
Thank lesamonty
Response from Gabriella W, Quality Assurance Specialist at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers GroveResponded yesterday

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Concierge
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$99 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (94)
Room & Suite (50)
Pool & Beach (9)
Dining (5)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
tricialynndavis
2 April 2017|
AnswerShow all 5 answers
Response from Angella G | Property representative |
The Doubletree Downers Grove is about an hour to downtown Chicago. Shedd Aquarium is about 47 minutes away from the hotel.
0
Votes
chicity5757
3 May 2016|
Answer
Response from kdk9 | Reviewed this property |
Sorry, that I can't answer. I don't know of anyone that takes cash any more.
0
Votes
DothanEvents
8 June 2015|
AnswerShow all 2 answers
Response from Barbara W | Property representative |
The Metra runs hourly on the weekends into downtown Chicago, then you can take a bus, cab or walk to State Street, Michigan Ave, etc. The hotel has a shuttle that, if available, can take you to the train station in Downers... More
0
Votes
Room Tips
"DO NOT stay in room 724!"
Read review
"ask where the parties are booked"
Read review
"Request the 7th floor;"
Read review
"Avoid the second floor at all costs"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing