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Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove

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Doubletree Suites by Hilton Hotel & Conference Center Chicago \/ Downers Grove
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697 Reviews from our TripAdvisor Community

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Showing 689: English reviews
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Vancouver, Canada
Reviewed 6 days ago NEW

Excellent hospitality from Stephen upon arrival & Alex at daily breakfast meeting Large spacious rooms; great value & close to ORD with easy access to all major freeways Been here before &'would definitely return again

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank SALakaMOD
Orland Park, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 9 March 2017

Great hotel for family reunions. The temperature of the pool water was perfect. The health club, racket ball and basketball courts were very clean and modern. Food service was good. Also, lots of shopping nearby. We ordered pizza delivered to our room.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Roy A
About Hotel's Favourite Review
Angella G, General Manager at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove, responded to this review

Hi Roy A, Thanks for your 5 star review!!! We are happy that you found our overall property to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Thank you,

Houston, Texas
Reviewed 1 week ago

Sharon at the front desk was the best!! She was very helpful, even scheduled my taxi for me. The room was spacious, clean and super quiet. Beds are comfortable and big. Really enjoyed my overnight stay. I would definitely recommend this place to anyone!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank barbielancaster
Angella G, General Manager at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove, responded to this review

Dear Barbielancaster, Thank you so much for your 5 Star review!!! We are happy that Sharon was helpful during your stay and that you were pleased with your room and the overall service we provided. Thank you for staying with us and we hope to see you soon!!! Best regards,

Phoenix, Arizona
Reviewed 1 week ago via mobile

Very hospitable, friendly and professional staff. Guest rooms were equipped with refrigerators and microwave. Meeting rooms are well lit, spacous, and clean. Catering was excellent with health conscience choices and well portioned.

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Helpful?
2Thank verb33292
Angella G, General Manager at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove, responded to this review

Dear Verb33292, Thank you for taking the time to share your experience about your stay with us here at The Doubletree Downers Grove. We are happy that you found our overall property to your liking. We value your patronage and we would like to keep you as our guest. Thanks,

Reviewed 2 weeks ago via mobile

I stayed at the Doubletree in early April to meet some friends. I found the hotel staff to be extremely gracious and helpful. The food from the bar/restaurant was also very good. The hotel has a large atrium which is nice and breakfast in the morning was complementary and delicious.

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Helpful?
1Thank bdaug50
Angella G, General Manager at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove, responded to this review

Dear Bdaug50, Thank you for taking the time to share your experience. We are grateful for your 5 star review and we are happy that you liked our staff, restaurant/bar/atrium and breakfast. Thanks for the wonderful feedback and we hope that you will come again soon!!! Thank you,

Indianapolis, Indiana
Reviewed 2 weeks ago

Beware - this hotel charges excessive temporary pre-authorization charges well above your total reservation rate which will temporarily decrease your credit available while waiting for the actual charges to post. In my group 6 more people had the same issue with their rooms - for some, it was as much as $200 over their final checkout billing - a new...

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Helpful?
Thank snowman79
Angella G, General Manager at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove, responded to this review

Dear Snowman79, We would like to thank you for the effort and time you take in sharing your comments surrounding your experience at our property the Doubletree Downers Grove. Please accept my apology for the inconvenience you experienced during your visit to our hotel. As it relates to pre-authorization our property does pre-authorize-a temporary hold of $50 per day for...

Milwaukee, United States
Reviewed 2 weeks ago

Well kept up and has many amenities. Reasonable room rates. Large spacious rooms, plus fold out couch. We used the microwave and refrigerator that is included with the room. The breakfast was included with our room and was a fantastic meal.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank 892briannaf
Angella G, General Manager at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove, responded to this review

Hello 892briannaf, Thank you for selecting the Doubletree Downers Grove as your preferred property. We are happy that you found out hotel to your liking. Thanks for your "Wonderful place to stay, 5 Star review". Please come visit again soon!!! Thank you,

Nashville, Tennessee
Reviewed 2 weeks ago

Rates were very reasonable. As a diamond, I was upgraded to the seventh floor which included lounge access. The lounge itself is sad and sparsely furnished, but it was nice to have quick access to snacks. The bed, bathroom, views, etc. were all fine.

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Helpful?
1Thank Matt-_in_Nashville
Angella G, Front Office Manager at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove, responded to this review

Dear Matt_in_Nashville, Thanks for your "Great Stay, 5 Star review" and thanks for being a Diamond member we value your loyalty. Your comments regarding our lounge will be shared with our Executive Team to review. Thanks again for your feedback and we are happy that you found our overall property to your liking. We look forward to hosting you again...

San Diego, United States
Reviewed 2 weeks ago

Everything was better than expected. Service, room and amenities were all outstanding. Bartender was excellent. Food was excellent. Will stay here on every trip to Chicago. Location is key but would stay here even if not close to my office.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank K1582ARmarkl
Angella G, General Manager at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove, responded to this review

Dear K1582ARmarkl, We are happy to hear that everything was better than you expected during your visit with us. We are happy, when you are happy. We hope we will have the opportunity to host you again in the near future. Thanks for making our property The Doubletree Downers Grove your home away from home. See you soon!

Mankato, Minnesota
Reviewed 2 weeks ago

I don't know where it comes from but everyone at this hotel is more friendly and welcoming than at any place I have ever stayed. They always took the extra step in every thing they did. Whenever I need a place to stay in the Chicago area I will check here first.

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Helpful?
1Thank Smarties17
Angella G, General Manager at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove, responded to this review

Dear Smarties17, We are grateful for your "Most friendly and welcoming 5 Star review" Thank you so much for your feedback. Thanks again for staying with us and we look forward to hosting you again soon. Have a Fabulous week!!!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Doubletree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove is situated in Chicago's western suburbs next to Lombard and Oakbrook, Illinois. Centrally located between Chicago O'Hare International Airport (ORD) and Chicago Midway (MDW) the Doubletree Suites Downers Grove is the perfect choice for business meetings. Offering an International Association of Conference Center (IACC) approved meeting facility, our comfortable surroundings and exceptional catering team provide the ultimate environment for any business or social occasion. ... more   less 

Additional Information about Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove

Address: 2111 Butterfield Rd, Downers Grove, IL 60515-1043
Region: United States > Illinois > DuPage County > Downers Grove
Price Range: RM515 - RM995 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove 3.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Doubletree Guest Suites & Conference Center Chicago / Downers Grove Hotel
Doubletree Guest Suites And Conference Center Chicago / Downers Grove
Doubletree Downers Grove
Doubletree Chicago Downer Grove
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove staff and other travellers.
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Questions? Get answers from Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner rooms are just a bit smaller, but are quieter - rooms away from elevator less noise”
snowman79, 4 Apr 2017 | Read review
“End rooms are nice- 2nd and 3rd floor appear to be just a bit larger. Corner rooms are a bit smaller.”
Smithyben, 2 Jan 2017 | Read review
“Our room was on the 2nd floor behind a wall where the atrium was located. There were about 5 rooms there and it was very quiet.”
753larryp, 14 Dec 2016 | Read review
“We had an upper level floor and it was very quiet.”
PackerGirl1952, 7 Dec 2016 | Read review
“Sixth floor is always quiet.”
124douglash, 28 Nov 2016 | Read review
5 of 5