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Red Roof Inn Chicago-Downers Grove

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Red Roof Inn Chicago-Downers Grove
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211 Reviews from our TripAdvisor Community

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Showing 208: English reviews
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Chicago, Illinois
Reviewed 17 January 2017

My room was pleasant, clean, and I still like the new remodeling. Nice wood floors, with some carpet. Nice size television, and comfortable bed. David at the front desk made the stay even better, I've stayed here before and surprised that he recognized me even though it's been a while. Very nice. Also enjoyed the water bottle with the Redicard,...

Thank itslimetime
Ottawa, Illinois
Reviewed 13 December 2016 via mobile

This place is really going down hill fast. I think a picture tells the story. I have tried to give this place a few chances, thinking maybe its an off day. I must say housekeeping always skimps out, this kind of mold doesn't grown over night. First time I stayed their poop rings in the toilette. Smh Gross. Now the...

Thank Hixie2014
i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Thank you for taking the time to write a review regarding your stay at the Red Roof Inn Chicago-Downers Grove. On behalf of my team we apologize for any inconvenience that you may have experienced while choosing to lodge with us. If you would like to discuss your concerns further, please do not hesitate to contact me at the information...

Reviewed 27 November 2016 via mobile

I've had the pleasure of staying at this location for over a month. The weekly rate is such a bargain! The room has two double beds with microwave and refrigerator. DAVID (front desk) is such a pleasure to deal with! He is certainly an asset to your company! He is more than helpful and polite when dealing with guests. Margaret...

Thank Sandi K
i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Thank you for taking the time to write a wonderful review regarding your visit at our location. I am glad to here that David, Margaret were able to assist you. It is always nice to see an employee being recognized by our valued guest for a job well done. I will be sure to share your review with James and...

Reviewed 17 November 2016 via mobile

Housekeeper Donna is super on point with cleanliness & room upkeep. She is very accommodating & thorough , friendly & reliable. I travel alot & stayed at many red roofs & this one is one of the best locations. Feels like home!

Thank Aloha4theworld
i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Thank you kindly for taking the time to write a review. I have shared your feedback with Ladonna, and she was overwhelmed with joy from your comments. We take pride in making our guest feel confident, significant and delight in the service and quality, and we were pleased to hear the you enjoyed your stay at our location. Please consider...

Reviewed 15 November 2016 via mobile

We've been here off and on these past few months and am currently. We like this place over others. The staff here is great, esp one of the housekeepers Tees, shes always making sure we are OK.(even on days she doesn't have us)On the days she has our room she does a great job always asking if she can do...

Thank Michelle W
Indianapolis, Indiana
Reviewed 15 November 2016 via mobile

The staff here are fantastic and very friendly but the walls are paper thin. Someone in the next room got up in the middle of the night and the water running woke me up and I sleep like a log. The front desk clerk on Sunday the 13th went above and beyond. She gave us perfect directions and let us...

Thank fwinei
Downers Grove, Illinois
Reviewed 7 November 2016

She is an excellent housekeeper who really cares about the guest to make sure they get what they need. Also, she goes above and beyond what is expected. Her personality is extremely pleasant and always has a smile on her face!

Thank dpollak148
i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Thank you so much for taking the time to write such a wonderful review. Natajah is one of our newest members and she continues to dedicate herself to excellent service and great quality. Red Roof Inn believes in going above and beyond for every guest and we are glad that Natajah was able to demonstrated this during your recent visit....

Downers Grove, Illinois
Reviewed 3 November 2016

The gem of a hotel is my favorite place to stay. Very clean and very friendly staff. I love the care they take to ensure your stay is perfect. The housekeeping staff LaDonna and Betty are wonderful and full of smiles. James is hilarious! I love Ericas smile and fun attitude!

Thank llminor
i0087, General Manager at Red Roof Inn Chicago-Downers Grove, responded to this review

Thank you for taking the time to write such a wonderful review. I am glad to see so many team members being recognize for a job well done. Ladonna, James and Betty professionalism is sincerely a treat and a pleasure to work with. You are absolutely right they are truly the gems of our hotel along with many others. At...

Lombard, Illinois
Reviewed 25 October 2016 via mobile

This hotel is the best by far that I've stayed at in the area. The staff is very friendly. The rooms are very clean and well kept. Donna on the housekeeping staff does a great job making sure your room is spotless and well stocked. Thanks again for your kindness.

Thank OneTwoThreeDounuts
Maui, Hawaii
Reviewed 21 October 2016 via mobile

Let me start off by saying the staff is very friendly and accommodating. James the maintenance guy changed the air conditioner out and replaced it with a working one. He was quick and efficient..... My issues were the floor made my feet black. It was disgustingly dirty. Which then made the sheets dirty. And the towels had black stains, like...

Thank spcjohn79

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  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Red Roof Inn Chicago - Downers Grove is conveniently located off of I-88 at Butterfield Road, convenient to Lombard, Downers Grove and Oak Brook. This hotel is located within walking distance of Yorktown Mall, a movie theater and many great restaurants. Features include complimentary wireless internet, guest laundry, and flat-screen TVs. ... more   less 

Additional Information about Red Roof Inn Chicago-Downers Grove

Address: 1113 Butterfield Rd, Downers Grove, IL 60515-1057
Region: United States > Illinois > DuPage County > Downers Grove
Price Range: RM230 - RM350 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Chicago-Downers Grove 2*
Number of rooms: 134
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Also Known As:
Red Roof Inn Chicago Downers Grove Hotel Downers Grove
Red Roof Inn Downers Grove
Downers Grove Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Chicago-Downers Grove staff and other travellers.
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Questions? Get answers from Red Roof Inn Chicago-Downers Grove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor rooms with fridge are best”
 of 5 bubbles Allan2, 6 Aug 2016 | Read review
“They do allow pets and there was a dog next door that did bark but only maybe twice - and very briefly”
 of 5 bubbles scottj924, 10 Mar 2016 | Read review
“quiet place”
 of 5 bubbles ggiraldo2002, 17 Feb 2016 | Read review
“All rooms are good - nice layout.”
 of 5 bubbles markpN9916RI, 16 Jan 2016 | Read review
“Try to get a room near the lobby. We stayed near the back near the highway and you could hear the cars driving by.”
 of 5 bubbles ll3636, 8 Nov 2015 | Read review
5 of 5