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Quality Inn

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#5 of 8 Hotels in Elgin
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Quality Inn
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99 Reviews from our TripAdvisor Community

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Showing 97: English reviews
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Reviewed 1 week ago

We stayed here for 1 night. Room was clean and large. The beds were comfortable. Good location. It is close to I90. Room was quite. Price was fair for the area. Staff was nice. The breakfast was good.

Thank kf7ez
General M, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Barbara Bonfiglio...

Holland, Michigan
Reviewed 25 March 2017

We spent one night here on a trip to Michigan. The bed was very comfortable, a walk in shower was efficient and the price was excellent! We asked for a quiet room on the top floor and we didn't hear anything during the night. Breakfast the next morning included cereal, fruit, yogurt, bagels, toast, english muffins, coffee, and tea. They...

Thank Sandy D
About Hotel's Favourite Review
General M, Manager at Quality Inn, responded to this review

Dear Sandy thank you for your recent visit with us here at The Quality Inn. We are so glad you enjoyed your stay, hope you will come back soon.

Reviewed 21 March 2017

I have been working the the hotel staff for a month or organization a company outing and everyone was so accommodating especially the manager Janice. We definer got more than our money's worth with the great service, clean rooms, and free breakfast!

Thank Kelly B
General M, Manager at Quality Inn, responded to this review

Thank You so much for staying here with us. Hope to see you again in the future. I will pass this on to Janice as well.

A TripAdvisor Member
Appleton, Wisconsin
1 review
Reviewed 11 March 2017

We have found the Quality Inn, Elgin to be a Neat clean friendly convenient hotel. I would recommend for a good nights sleep. My wife & I have stayed at the hotel numerous times when visiting family in the area. For an economy hotel it is a very good value.

Thank A TripAdvisor Member
Elkins, New Hampshire
Reviewed 12 November 2016

We have stayed at this Quality Inn several times because it's convenient, clean and the breakfast is great. Concern - We booked through Hotels-Rates because it was the # on my Choice Privileges card. As of 11/12/16 our credit card has been billed for $641.02 but our Quality Inn invoice is $428.56!!! While making the reservation I mentioned that I...

Thank betsyKpilots
Portsmouth, New Hampshire
Reviewed 9 October 2016

Stayed one night 9/8/16 on a trip to Yellowstone National Park. Very satisfied with everything. Beds were comfortable and both the room and bathroom were clean. Well run and easy on the budget. Would not hesitate to stay again or recommend.

Thank 274gerard
Troy, Michigan
Reviewed 6 October 2016

Stayed one night as it was close enough to final destination. Easy enough to get in and out of. Walking distance to the Baskin Robbins for after dinner snack. Good sink area which is separate from the bathroom.

Thank K C
General M, General Manager at Quality Inn, responded to this review

Thank you for staying with us and taking the time to write this review. Yes - we do have some dining options near us. We have a TCBY sugar free yogurt in the BP, Duncan Donuts/Baskin Robins, Alexander's Café and a Bennigans. We hope you will visit us again soon! James Diller General Manager Quality Inn of Elgin

Fort Atkinson, Wisconsin
Reviewed 19 September 2016 via mobile

My rating would be two out of five had it not been cheap. The TV in the room had no cable, the beds were stiff and the bathroom door wouldn't shut. There are definitely better options when staying in Elgin.

2Thank eric_mehrkens777
General M, General Manager at Quality Inn, responded to this review

I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. We...

Marquette, Michigan
Reviewed 17 August 2016

I stayed here for three nights during the Central Regional softball tournament at Elgin National Little League. I have nothing bad to say about this hotel, other than the fact that the key card wouldn't work in my room and nothing was done over three days to fix it. I think the battery was going in the door, because the...

Thank Joseph600
General M, General Manager at Quality Inn, responded to this review

Thank you for your review. We have always believed that travelling with a team or group is a stressful endeovour, and if we are able to provide customer service that would lessen some of that stress, then we are on the right track. All of our staff believe in providing that personalized service, and I agree with you, that she...

Reviewed 28 July 2016

We stayed at Quality Inn for four nights and it was very comfortable and spotlessly clean, deserving of more stars. We had a minor problem with our room and Sandra (front desk) moved us to another room immediately. We were very happy with our stay. Breakfast was typical, but, satisfactory. The coffee was surprisingly good. Free popcorn and cookies in...

Thank Mark O
General M, Manager at Quality Inn, responded to this review

Thank you so much for your response! We are so happy you enjoyed your stay, and are sorry of the issues you encountered. I will pass along your kind words to Sandra who helped you that night. We look forward to your next visit, and again thank you for your kind words! Sincerely, Sandra Salazar (not the one that helped...

44 photos of this hotel

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Management photos: Courtesy of the property manager

All Management Photos (33)
Hotel & Grounds (6)
Business Centre/Function Rooms (2)
Dining (4)
Room/Suite (11)
Other (10)
04/06/2017 05/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Quality Inn

Address: 500 Tollgate Rd, Elgin, IL 60123-9315
Region: United States > Illinois > Elgin
Price Range: RM305 - RM481 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Quality Inn Elgin
Elgin Quality Inn
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Questions & Answers

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The top floor is quieter.”
467sandyd, 24 Mar 2017 | Read review
“May want to choose upper floor to avoid hearing footsteps from the second floor.”
76michaelc, 19 May 2016 | Read review
“Upper floor not near elevator or ice machine”
MzMBB, 24 Feb 2016 | Read review
“Ask to stay on the upper floors, much more quiet up there.”
126fredaw, 16 Dec 2015 | Read review
“The sisters liked having adjoining rooms .”
richardpN770WX, 2 Nov 2015 | Read review
5 of 5
US$74* /night
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Prices are for 1 room, 2 adults
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