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Comfort Suites Elgin

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#4 of 8 Hotels in Elgin
Certificate of Excellence
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Comfort Suites Elgin
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100 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Atlanta, Georgia
Reviewed 28 March 2016

One of the better Comfort Suites I have stayed at. The room was clean, the bed was comfortable. Great location with plenty of good restaurants around. A good choice if you are staying in the Elgin vicinity.

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Helpful?
Thank ImisstheGipper
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

On behalf of the entire staff, I would like to thank you for taking the time to write a review and for you kind words. The staff takes pride in providing the best service and accommodations to all guests. Your kind words serve as encouragement to all of us, and for that we thank you. We hope the next time...

Wisconsin Rapids, Wisconsin
Reviewed 2 March 2016 via mobile

Great location and large, comfortable room,...until I saw the large blood stain on the underside of the bed quilt. We stayed Saturday night and reported the stain on Sunday morning to the desk receptionist. I thought I would hear from management by now. :(.

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Helpful?
1Thank Loliver08
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

On behalf of the staff I would like to apologize for the issue your experienced with your stay. The issue has been brought to the attention of the housekeeping supervisor in efforts to prevent future occurences. We strive to make each guest's stay comfortable and enjoyable. Unfortunately, you had a situation that took away from your enjoyable stay. I hope...

Pennsylvania
Reviewed 19 January 2016

Nice property just off I-90. Rooms walls could be a little quieter, but I also had a connecting door which let noise through from next door. Suites had 2 beds and a couch. Bathroom was nice. Indoor pool and workout room active and enjoyed by families. Breakfast was outstanding the everywhere was very clean. Try for third floor or you'll...

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Helpful?
Thank mahiman03
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

On behalf of the staff we like to thank you for your kind words regarding the hotel. The staff works very hard to provide each guest with quality service, a great breakfast with many selections, and clean and comfortable accommodations. Our location makes it very easy to find a great selection of food choices for the guest who doesn't want...

Chicago, Illinois
Reviewed 10 November 2015

We stayed here for a quick overnight outing and the price was great. The location is perfectly situated near gas, walkable restaurants and the tollway. The room itself was more spacious than I expected and the mattress was very comfortable. We had no issues with noise either. I did not realize there was an indoor pool and hot tub otherwise...

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Helpful?
Thank Meredith J
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

On behalf of the staff, I would like to thank you for choosing to stay with us for your night out. Our location is prime for our guests with the nearby restaurants you mentioned, and only being minutes away from shopping, train stations, and the Elgin Casino. In addition, being close to Interstate 90 gives you a direct drive to...

Reviewed 4 November 2015

Very nice comfortable guest room. The beds are comfortable to the point of wanting to know what mattresses they use. You have the choice of firm or soft pillows-at least in the room we had. Quiet surroundings which help get a good nights sleep. Perfect getaway hotel in great location! Just off I-90 and Randall Rd. so its easy to...

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Helpful?
Thank Bob Z
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

All of the staff would like to thank you for taking the time to write a review and for your words of praise. As our name implies, our goal is providing comfort to all guests no matter your purpose of staying with us. As mentioned, all rooms offer two selection of pillows as one of our many amenities in addition...

Reviewed 30 October 2015

I was in town for the Toy at Kane County Fair Grounds about 20 mins away. It was a straight shot to the hotel. Lots of stores and restaurants along the way. Gas is available right off the Hotel Property. I would recommend this for a business traveler if its close to your destination. I will stay at this hotel...

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Helpful?
Thank Novatoy1
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

Thank you for your kind words of praise, and on behalf of the staff we thank you. We are glad you enjoyed your stay with us as well as the amenities our room's offer such as the charging stations. All of the staff works very hard to exceed our guest's expectations. Our location right off Interstate 90 and surrounding restaurants...

Simi Valley, California
Reviewed 29 October 2015 via mobile

Two stars is being extremely kind. Not only is this hotel in dis repair as compared to years past, specifically ask for a quiet room and get put into one on the main street, that not only has the extra dead bolt bar broken, has wallpaper falling Then the next day ask to move, and specifically explain the noise issues,...

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Helpful?
Thank Mike S
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

On behalf of the staff I want to apologize for not meeting and exceeding your expectations. Our location is prime for many leisure and corporate guests, as well as various groups due to our close proximity to the interstate, companies, and sports and wedding venues. The issues you mentioned were reported to the maintenance department. One of our goals is...

Mississauga, Canada
Reviewed 5 October 2015

As a Canadian on a cross-country trip... the most frustrating thing about getting to this Hotel were the Chicago area tolls on Hwy 90! For other, my prime "tip" is to have $1.10 (Sept 29, 2015) in change as it is needed for the Randall Road exit, which is unmanned..no change... no exit--unless you want police escort! :-O lol ......

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Helpful?
Thank Ron M
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

Thank you for taking the time to complete your review. We like to thank you for your kind words on our friendliness and cleanliness of our rooms. The staff works very hard to make all of our guests' stays comfortable and pleasant. Our location close to the tollway provides quick access east to Chicago or west towards Rockford. However, being...

Chattanooga, Tennessee
Reviewed 22 September 2015

I was pleasantly surprised to find such a great place to stay in Elgin. My room was a large, 2 queen, accessible suite with a sofa, desk/chair set, flat screen TV, microwave, fridge, large bathroom..all very clean. The lobby and eating area were large, and the manager's special of wings, nachos, and drinks were a special treat. Free wi-fi was...

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Helpful?
Thank ronilynn777
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

On behalf of the Comfort Suites staff, I would like to thank you for your wonderful words of praise about your recent stay. Our Managers' Reception is one of our ways to say "thank you" to our many corporate and leisure guests. The reception provides our guests a time to socialize over a few snacks. We hope that next time...

Indianapolis, Indiana
Reviewed 14 September 2015

I stayed one night here. The room was spacious, comfortable, and clean. The bed had plenty of pillows. The room AC could not be controlled by the wall unit, so I just unplugged it! There were plenty of towels, free WiFi, and an OK free breakfast. The breakfast has some pretty poor quality biscuits and gravy, egg, sausage, and waffles,...

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Helpful?
Thank Zebra_45678
CS_Guest_Relations, Front Office Manager at Comfort Suites Elgin, responded to this review

Thank you for taking the time to complete a review. Your input is very important to us in our efforts to provide exceptional service to all our guests. We are glad your stay was comfortable and appreciate your positive words on our spacious and clean rooms.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Comfort Suites is committed to your success. You can spread out in our oversized rooms with separate sleeping and living areas. Most rooms include a full size pull-out sofa bed and all rooms provide a refrigerator, microwave, in-room coffee maker and free high speed internet access. Throughout our hotel you'll experience Breathing Room - our 100& Smoke-Free policy.In the morning, you'll enjoy our complimentary Your Morning Breakfast full of hot and delicious options making breakfast at Comfort Suites the perfect way to start your day. Our breakfast includes eggs, meat, yogurt, fresh fruit, cereal and more...including your choice of hot waffle flavors. If you're leaving early, a Grab & Go bag is available two hours prior to breakfast. ... more   less 

Additional Information about Comfort Suites Elgin

Address: 2480 Bushwood Dr, Elgin, IL 60124-7819
Region: United States > Illinois > Elgin
Price Range: RM381 - RM691 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Elgin 2.5*
Number of rooms: 78
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Also Known As:
Comfort Suites Elgin Hotel Elgin
Elgin Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Elgin staff and other travellers.
1 question
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1 month ago

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Questions? Get answers from Comfort Suites Elgin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room away from elevator.”
 of 5 bubbles rondag822, 7 Sep 2016 | Read review
“Go third floor”
 of 5 bubbles mahiman03, 18 Jan 2016 | Read review
“Lots of free parking. No insight re rooms, don't think any great views...”
 of 5 bubbles RonM91, 4 Oct 2015 | Read review
“spacious rooms”
 of 5 bubbles nancyg35, 4 Aug 2015 | Read review
“Check your room before you accept it.”
 of 5 bubbles gwmfam, 30 Jul 2015 | Read review
5 of 5