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Holiday Inn Hotel and Suites Chicago Northwest

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Traveller (46)
Room & Suite (37)
Dining (4)
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Overview
  • Excellent50%
  • Very good33%
  • Average11%
  • Poor3%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Hotel and Suites Chicago Northwest
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Offers from Holiday Inn Hotel and Suites Chicago Northwest
Special Offer: Book Direct and Save
Hotel deals
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Reviews (221)
There are newer reviews for Holiday Inn Hotel and Suites Chicago Northwest
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106
70
23
8
8
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All reviewswedding receptionlabor day weekendnice hotelnice areapool areamini fridgebanquet roomroom was spaciousbusiness travelertoll roadcheck in was a breezewould stay here againbreakfast buffetfront desk staffnice stayfitness centerpool and hot tub
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51 - 55 of 215 reviews
Reviewed 18 May 2016

Clean room in great physical condition. Check in was a little slow. Only had one person checking people in at 5:30 pm on a Thursday afternoon. Front desk staff were cordial and supplied me shaving necessities when I realized I had forgotten them. Only stayed...More

Thank James G
Response from Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago NorthwestResponded 18 May 2016

Thank you for your feedback. We loved serving you and we are reviewing our staffing levels for quicker check-ins during the busy hour. Thank you for the high praises and above all, thank you for being our guest. Hratch Basmadjian General Manager

Reviewed 13 May 2016 via mobile

This was a great holiday inn. I am very particular about cleanliness and I even Inspect thoroughly top to bottom hotel rooms when I stay in them. This room was cleaned well. Staff was attentive and friendly. Before staying I read reviews on the hot...More

Thank Lisa D
Response from Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago NorthwestResponded 15 May 2016

Thank you for your feedback. We loved serving you and appreciate your five star review of our hotel and our services. We are working hard to eliminate the delayed hot water issue, we have replaced circulating pumps and we are down to replacing all of...More

Reviewed 16 April 2016

The hotel is well located with good amenities and excellent breakfast. My room was comfortable and found the hotel to be very quiet. The staff were exceptional, attentive without being intrusive. I recommend the hotel and will be staying again

Thank awilson_95
Response from Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago NorthwestResponded 16 April 2016

Thank you for your feedback. We loved having an opportunity to serve you and want to thank you for being our guest. Hratch Basmadjian General Manager

Reviewed 21 March 2016

Room was very clean as was the pool area and hot tub. Our room was right outside the elevator and I thought it might be noisy but never heard a peep all night. Beds were plush and comfy. The breakfast area was clean and the...More

Thank Krista G
Response from Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago NorthwestResponded 29 March 2016

Thank you for your feedback. We loved serving you and we are very pleased that you enjoyed our new look. Many thanks for being our guest. Hratch Basmadjian General Manager

Reviewed 19 February 2016

Our CA team stayed at the Holiday Inn Hotel and Suites in Elgin for our youth hockey tourney. The hotel was nice and recently upgraded. The from staff was freindly and the rooms were standard. The morning breakfast for our team was good and the...More

Thank Dave S
Response from Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago NorthwestResponded 23 February 2016

Thank you for your feedback. It was very enjoyable having you as our guests, your young players were very behaved and respectful of their surroundings which is very special for young hockey players. My congratulations to their parents and coaches for such an organized team....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$104 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (46)
Room & Suite (37)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (14)
Questions & Answers
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Emely o
11 August 2016|
AnswerShow all 2 answers
Response from Lisa D | Reviewed this property |
Just call the hotel and see if any connector rooms are available. I'm sure they can accommodate you guys.
1
Vote
Sergio H
10 July 2015|
Answer
Response from Holly K | Reviewed this property |
I'd check with the hotel Shuttle and Uber
0
Votes
Room Tips
"We were on 3rd floor - very quiet."
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"Upgrade to a executive king suite. very spacious"
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"Executive Kings are huge. Higher floors have nice views of surrounding countryside."
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"Get the highest floor for peace and quiet rooms"
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