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I called the hotel to make the reservation for a park-and-fly. One night and several nights of parking. Very clear about the dates. I received an email confirming a rate of $89. When I checked in I was informed that "Gee they made a mistake"...More
Response from Zury C, Manager at La Quinta Inn Chicago O'Hare AirportResponded 23 August 2017
Thank you for taking the time to review our LaQuinta Inn. We have a call service that makes our reservations for us. If there was a mix up on any information received we greatly apologize. I will be working with the Manager of the call...More
No bells and whistles, reasonable price, allows PETS FOR NO EXTRA CHARGE! Room was clean but not fancy. Staff was polite and respectful. Seemed like a relatively safe and secure spot, which is a bonus when traveling through Chicago. Continental breakfast. Place was under construction...More
I've stayed in many hotels in Chicago. This hotel was in the worst condition of any hotel I've stayed in.
I understand that the lobby was under construction. But that is no excuse for the rest of the hotel being in awful condition. Walking towards...More
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn Chicago O'Hare AirportResponded 18 August 2017
Dear Valued Guest,
We appreciate you taking the time to inform us of your concerns. Providing a comfortable and welcoming environment is a top priority to us. We sincerely apologize for not meeting all of your expectations. Your review will be a shared with our...More
I came to La Quinta and was accommodated beyond needed by a woman named Laura who worked the front desk. She was incredibly considerate, polite, and eager to help me out whenever I had anything I was looking for or needing and she did the...More
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Response from Zury C, Manager at La Quinta Inn Chicago O'Hare AirportResponded 29 September 2017
We agree with you!!! Laura is absolutely one of our most valuable asset's. We will be sharing these comments with our staff to insure that our staff member is recognized. Please come see us again if your visiting our beautiful city.
Lobby was a mess, under construction. Doors were unlocked everywhere. This one needed help. Had two families & we both had to switch rooms due to toilet & shower not working, would not flush or drain water, then the 2nd room-air unit didn't work! They...More
1 Thank laqueenal
Response from Zury C, Manager at La Quinta Inn Chicago O'Hare AirportResponded 7 August 2017
Thank you for taking the time to review our property. We are truly sorry your stay was less than satisfactory. We have reviewed your comments with our staff and assure you that we are creating a modern, clean and smooth operating Hotel which will premier...More
US$65 - US$90 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Elk Grove Village
Also Known As
La Quinta Inn o`Hare/Elk Grove Hotel Elk Grove Village ,