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Best Western O'Hare/Elk Grove Hotel

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Traveller (24)
Room & Suite (17)
Dining (2)
Overview
  • Excellent26%
  • Very good33%
  • Average20%
  • Poor10%
  • Terrible11%
Travellers talk about
“hot breakfast”(8 reviews)
“park fly”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Suites
3 Star accommodation
All hotel details
Additional information
Offers from Best Western O'Hare/Elk Grove Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western O'Hare/Elk Grove Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (383)
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369 results
Traveller rating
101
109
75
39
45
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LanguageEnglish
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101
109
75
39
45
Show reviews that mention
All reviewsthe shuttle driverhot breakfastpark flygreat parkwafflesbusiness centerreturn flighto'hare airportwhite castlerental carfree shuttlestayed one nightclose to the airportgood dealthe breakfast areabwchicago
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1 - 5 of 369 reviews
Reviewed 2 days ago

The stay itself was average enough. The problem occurred after we left when we suddenly received a large charge on the credit card we gave them. We called them and they told us they were charging us for a destroyed shower curtain and a missing...More

Thank love2travel165
Hotel's Favourite
Reviewed 26 June 2018 via mobile

The hotel location is great. Shuttle service from Hotel to Airport is always on time; Shuttle service from the airport to the hotel is whole different story. The 2 times we called upon the shuttle, we had to wait around 2 or more hours for...More

Thank Mario M
Response from Michelle S, General Manager at Best Western O'Hare/Elk Grove HotelResponded 27 June 2018

Thank you for taking the time to complete the TripAdvisor Guest Satisfaction Survey with such kind remarks. On behalf of our staff, I would like to let you know how delighted we were to receive your kind words of praise for our hotel and staff....More

Reviewed 1 week ago via mobile

The hotel is in a working class, but not dangerous area. The area for the breakfast is way too small and the dining area is not much bigger. The elevator was older and had an odd smell. However, the room was clean and very comfortable....More

Thank Soda92272
Response from Michelle S, General Manager at Best Western O'Hare/Elk Grove HotelResponded 4 days ago

Thank you for taking the time to review our property on TripAdvisor. Feedback like yours helps us to see what areas we are doing well in, and highlights what areas can use improvements. I do apologize that we failed to meet your expectations. Customer service...More

Reviewed 2 weeks ago

Great facility. Always stay here when visiting family. Check-in/check-out process always quick and painless. Our room was clean and quiet. Breakfast plentiful - the hot foods were hot and the cold foods were cold. Great selection.More

Review collected in partnership with Best Western
Thank Nancy A
Response from Michelle S, General Manager at Best Western O'Hare/Elk Grove HotelResponded 1 week ago

Thank you so much for taking the time to complete the TripAdvisor Guest Satisfaction Survey with such detailed, wonderful comments regarding the hotel and staff. We are very proud of our hotel and our staff, they are the key to an enjoyable stay for our...More

Reviewed 3 weeks ago

The room was hard to get into with a luggage cart. The bathtub faucet leaked. the breakfast area was too small and was hard to navigate because of the amount of people try to get items in such a small space. I was clean beds...More

Review collected in partnership with Best Western
Thank Curt L
Response from Michelle S, General Manager at Best Western O'Hare/Elk Grove HotelResponded 3 weeks ago

Thank you for taking the time to review our property on TripAdvisor. Feedback like yours helps us to see what areas we are doing well in, and highlights what areas can use improvements. I do apologize that we failed to meet your expectations. Customer service...More

View more reviews
About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$94 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$94 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Add Photo Photos
Traveller (24)
Room & Suite (17)
Dining (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Nia-T_197
20 June 2018|
AnswerShow all 3 answers
Response from Michelle S | Property representative |
You are required to be 21 in order to check into the hotel. A valid ID and credit card are required as well. Michelle S. Property Manager
0
Votes
Chris G
17 January 2018|
AnswerShow all 4 answers
Response from MarkJaci | Reviewed this property |
Just to the airport I think. There are restaurants within walking distance.
0
Votes
nancykelle102
13 November 2017|
AnswerShow all 2 answers
Response from Vladislav L | Reviewed this property |
Outside from the terminals you will find the bus shuttle stop for all hotels is one in the line with either you go see the sign of your hotel!
1
Vote
Room Tips
"1st floor was fine for us."
Read review
"None so far because I am too new."
Read review
"Rooms away from the lift are quieter - people are leaving early for flights and congregate around the lifts..."
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"Think they are all about the same."
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