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Sheraton Suites Chicago Elk Grove

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Traveller (64)
Room & Suite (22)
Dining (5)
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Overview
  • Excellent23%
  • Very good40%
  • Average20%
  • Poor10%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Suites Chicago Elk Grove
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Suites Chicago Elk Grove
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
11 Jun12 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (165)
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Traveller rating
34
58
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34
58
33
17
13
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All reviewsthe club loungestarbucks coffeeoutdoor poolseparate bedroomsuite hotelspg memberbusiness parkoffice parkwater pressure in the showerfrench doorsroom serviceroom layoutfree bottles of waterquiet areastaff was friendly and accommodatingsecond homebed and pillows
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1 - 5 of 155 reviews
Reviewed 2 weeks ago via mobile

The staff, service, comfort level and services is always delightful. I stay here at least twice ever six months however the rooms are needing to be updated due to normal wear and tear. The lobby had new amenities and areas which is cool but now...More

Thank MissFrequentFlyer
Response from Wayne L, General Manager at Sheraton Suites Chicago Elk GroveResponded 1 week ago

Dear MissFrequentFlyer, Thank you for being a loyal guest to the hotel and for being a SPG member! We are pleased that you enjoy your stay and the service that our team provides you. We are very happy with the outcome of our lobby renovation,...More

Hotel's Favourite
Reviewed 30 March 2018 via mobile

I frequent this hotel often for business but am always greeted as a long lost friend every time I return. I hadn’t been here in over a year but the restaurant manager recognized me and we exchanged gracious words (God bless with the baby. My...More

Thank willk1129
Response from Wayne L, General Manager at Sheraton Suites Chicago Elk GroveResponded 2 April 2018

Dear willk1129, Thank you for the review and for letting us know about your great experience. Our Food & Beverage team do a great job with our guests, especially in regards to recognition and going above and beyond. I will be sure to let Sergio...More

Reviewed 3 weeks ago

Let me start with the good part, the staff is at the front desk is amazing but the room is a complete different story. The shower handle it was almost broken and it was extremely hard to open or close, the sink didn't had hot...More

Thank almodb
Response from David M, Front Office Manager at Sheraton Suites Chicago Elk GroveResponded 3 weeks ago

Dear Almodb, Thank you for taking the time to give us your feedback on your most recent stay with us. We will take all of this into careful consideration and try to come up with a solution to make sure none of this happens again...More

Reviewed 4 weeks ago via mobile

I really enjoyed my stay here. The rooms are very comfortable and the breakfast in the club level was nice. The rooms were very clean and the employees were all very friendly. Will definitely stay again.

Thank Sickofcraphotels
Reviewed 5 weeks ago via mobile

Came here for a meeting nearby. Staff were friendly. Room was spacious bed was comfy. Clean everywhere. Bar was nice to meet people for drinks. Breakfast next day was ok. Good selection fruits, bacon, eggs the usual buffet. Plenty of coffee and orange juice. Good...More

Thank triotrois
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Most Booked Properties in Elk Grove Village
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$132 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Elk Grove Village
#4 Business Hotel in Elk Grove Village
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$132 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Elk Grove Village
#4 Business Hotel in Elk Grove Village
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (64)
Room & Suite (22)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
ElizabethOWens
27 August 2017|
AnswerShow all 4 answers
Response from wjsu | Reviewed this property |
As long as you stay there. It is a free self-parking with quite short walking distance (less than 100 feet). I asked the front desk if I fly out from ORD, how does the parking cost? He didn't give me a direct answer, but... More
1
Vote
msmith5531
31 August 2015|
AnswerShow all 3 answers
Response from Wayne L | Property representative |
Dear msmith553, I would recommend purchasing a Park & Fly package from our website. You will be able to park your vehicle in our parking lot and we have a transportation company that we partner with at the hotel will... More
1
Vote
Jeri B
14 June 2015|
AnswerShow all 4 answers
Response from Wayne L | Property representative |
Dear Jeri B, We recently purchased the hotel after you had wrote a question. It looks like other guests have done a great job answering. We are a pet friendly hotel and we do have great areas at the hotel for your pet to... More
0
Votes
Room Tips
"every room is good"
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"All of the rooms seem to be quiet"
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"The higher floors offer a most attractive view, and the Chicago skyline can be seen as well."
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"We stayed in room 236 which was great."
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