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Courtyard Chicago Elmhurst/Oakbrook Area

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Courtyard Chicago Elmhurst\/Oakbrook Area
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281 Reviews from our TripAdvisor Community

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Showing 279: English reviews
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San Francisco
Reviewed 1 week ago via mobile

Is this what We have become? Another anonymous box hotel on the fringe, surrounded by parking lots, busy streets and a pancake breakfast restaurant (looks good!). Utility, worn furniture in the "bistro," coated with fabric protector. Michael Jackson on the sound system. A beige hotel room like a million others, wall furnishings bolted on, mini shampoo in a bottle the...

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Helpful?
Thank Traveler6_2007
Management response:

Thank you for your feedback.

Beecher, Illinois
Reviewed 2 weeks ago

Stayed here 2 nights with a business partner. Great central location to Oak Brook , Elmhurst and Palatine, all places where I had meetings. It's on the west side of Rt 83 so you have to get use to using the frontage drive if your coming from the south, but no other issue. Nice well kept hotel, super nice staff....

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Helpful?
Thank Jim H
Management response:

Thank you for your fantastic review. We are pleased you enjoyed your stay and glad you intend to return! Warmly, Holly Zimmer General Manager

Germantown, Tennessee
Reviewed 19 January 2017 via mobile

This is a great location for business travelers, an older hotel, but well kept. The rooms are clean and bright and is consistent for the brand. The bistro is nice and offers a great option if you don't want to go out. A nice fitness center for staying in shape.

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Helpful?
Thank Jim R
kbreen, Manager at Courtyard Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you very much for the kind words about our property. We are very gratified by the positive feedback, and look forward to your next stay. (-:

Annapolis
Reviewed 14 January 2017

I spent 4 nights here on a business trip. Most guests appeared to be business travelers. I stayed in a fourth floor room facing away from the highway. I was not bothered by noise. The bed was comfortable. The thermostat took some getting used to for me to get the room warmed up. I ate in the Bistro a few...

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Helpful?
1Thank Ann M
kbreen, Manager at Courtyard Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you very much for the positive input in your very detailed review. We will look into the issue with the website you referenced noting the pool amenity was not explained , and look forward to your next visit with us. (-:

Reviewed 3 January 2017

The hotel itself is clean and well-maintained, and the staff is top-notch: efficient, friendly, accommodating. I wasn't planning to have my three grandchildren in the room with me (I am visiting my son and his wife, who live nearby); however, when plans changed, the hotel staff had a crib in my room before I could get my bags out of...

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Helpful?
1Thank Stora K
kbreen, Manager at Courtyard Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you very much for the nice words about our hotel. We are always very pleased to hear we met guest expectations and look forward to your next stay. (-:

Arlington, TX
Reviewed 9 November 2016 via mobile

I travel about 60 nights a year with about 75% of those in Courtyards. I would rate this property as average when compared to all the Courtyards I've stayed in. The location is a bit odd and hard to access depending on the direction you're coming from. I would recommend asking for a room on the backside of the hotel...

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Helpful?
1Thank metntex
kbreen, Manager at Courtyard Chicago Elmhurst/Oakbrook Area, responded to this review

We are conveniently adjacent to a major regional artery, near many major businesses and attractions. Though we seldom have noise complaints at our property due to this. we are always happy (depending on availability) to assist guests in reserving a non highway facing room . And we do thank you for your other positive comments, and the easy access to...

Saint Paul, Minnesota
Reviewed 3 November 2016 via mobile

I just stayed here for 6 days and it was a nice hotel, very quiet and kept very clean. My friend and I were very comfortable here and the front desk staff was very nice and accommodating. It was also very close to restaurants, shopping and highways.

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Helpful?
Thank Mimiwicz
ElmhurstCourtyard, General Manager at Courtyard Chicago Elmhurst/Oakbrook Area, responded to this review

Thank for your review of our hotel. We are glad your enjoyed our hotel and the hospitality provided by our crew. Yes, we are very close to major highways and downtown Elmhurst with over 275 merchants, with one of a kind boutique shops and services galore. I hope you come visit us again.

Atlanta, Georgia
Reviewed 3 November 2016

The hotel is in a great location and the staff was amazing to work with. The General Manager was such a pleasure to work with. Hotel cleanliness was amazing, as the employees take pride in their work. Best wishes to you all!

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Helpful?
Thank denisemlawson
ElmhurstCourtyard, General Manager at Courtyard Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you for taking the time to review our beautiful hotel. It was certainly a pleasure having you with us. We all enjoyed your company and hope you will come visit us soon.

Cary, North Carolina
Reviewed 26 October 2016

The hotel is renovated, so it has the newer lobby style etc, but the old still shines through with poor insulation, no convenient power outlets in the rooms, etc. I'm surprised by the other reviews. This hotel sits right next to the highway (as many Chicago hotels do), but the traffic is very loud in the room. Since the air...

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2Thank SwedeinUSA
kbreen, Manager at Courtyard Chicago Elmhurst/Oakbrook Area, responded to this review

Though the matters detailed predated my tenure, we will partner with our outstanding rooms staff to discern a corrective to your concerns. Though we are conveniently adjacent to a major regional artery, near many major businesses and attractions we seldom if ever have noise complaints at our property. We are always willing (depending on availability) to assist guests in reserving...

San Ramon, California
Reviewed 18 October 2016 via mobile

Stayed here last week. Staff was friendly, room was very clean. My room had double beds and bed #1 was unbelievably uncomfortable.... No padding and bouncy. Couldn't sleep so switched to bed # 2 which was comfortable. Had dinner and breakfast during overnight stay and the meals were fine. I've stayed here several times for 1-4 nights and I'd stay...

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Helpful?
Thank salesgal83
ElmhurstCourtyard, General Manager at Courtyard Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you taking the time off your busy schedule to review our hotel. We are so very sorry you had to switch beds to get comfortable and have a good night's sleep. We hope this will not keep you away from our hotel. I would also like to thank you for your loyalty to our hotel and certainly appreciate you...

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Enjoy the NEWLY renovated Courtyard by Marriott Chicago/Elmhurst/Oakbrook Illinois hotel's guest rooms and suites, indoor pool/whirlpool, gym, 6 meeting rooms, free high speed internet access, full hot American breakfast buffet where kids under 3 eat free. Our hotel is near Elmhurst College and Elmhurst Hospital, and 12 miles from O'Hare Airport; within easy access to highways I-294, I-290, I-355 and I-88, neighbors Villa Park and Addison. ... more   less 

Additional Information about Courtyard Chicago Elmhurst/Oakbrook Area

Address: 370 N Il Route 83, Elmhurst, IL 60126-2111
Region: United States > Illinois > DuPage County > Elmhurst
Price Range: RM403 - RM665 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago Elmhurst/Oakbrook Area 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Courtyard By Marriott Chicago Elmhurst/Oakbrook Area Hotel Elmhurst
Courtyard Elmhurst
Elmhurst Marriott
Elmhurst Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Chicago Elmhurst/Oakbrook Area staff and other travellers.
4 questions
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Questions? Get answers from Courtyard Chicago Elmhurst/Oakbrook Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“take a room on the West side, it faces away from Rt 83 and are quiet.”
 of 5 bubbles 689jimh, 10 Mar 2017 | Read review
“Get a room on the backside away from the highway.”
 of 5 bubbles handpickd, 14 Jan 2017 | Read review
“Room was very end of the hallway near elevator and ice machine, it was extremely quiet”
 of 5 bubbles denisemlawson, 2 Nov 2016 | Read review
“Choose a room that is NOT facing the highway”
 of 5 bubbles SwedeinUSA, 26 Oct 2016 | Read review
“Don't worry about a good view - there aren't any.”
 of 5 bubbles dheads, 15 Jun 2016 | Read review
5 of 5